Hopes and reality: consumers’ purchase intention towards whitening cream

Abstract In contemporary Bangladeshi society, popularity, marriage, and status are weighed on a scale where the vital criterion is a fair complexion. Women are encouraged to use whitening cream in its colour-conscious culture. The present study identifies the factors that influence consumers’ purcha...

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Autores principales: Md. Monirul Islam, Fathema Farjana Hani
Formato: article
Lenguaje:EN
Publicado: SpringerOpen 2021
Materias:
SEM
Acceso en línea:https://doaj.org/article/e97e17f4e8bd4ad99cde209d91d85a01
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spelling oai:doaj.org-article:e97e17f4e8bd4ad99cde209d91d85a012021-11-07T12:14:58ZHopes and reality: consumers’ purchase intention towards whitening cream10.1186/s43093-021-00098-12314-7210https://doaj.org/article/e97e17f4e8bd4ad99cde209d91d85a012021-11-01T00:00:00Zhttps://doi.org/10.1186/s43093-021-00098-1https://doaj.org/toc/2314-7210Abstract In contemporary Bangladeshi society, popularity, marriage, and status are weighed on a scale where the vital criterion is a fair complexion. Women are encouraged to use whitening cream in its colour-conscious culture. The present study identifies the factors that influence consumers’ purchase intention towards whitening cream. A structured questionnaire was used to elicit feedback from 275 female respondents using the convenience sampling method. Structural equation modelling and hypotheses tests were conducted to validate the model after verifying the scale items’ reliability and validity. The findings revealed that attitude, involvement, and descriptive norms were significant factors, and injunctive norms, perceived quality, and price fairness were inessential factors in explaining Bangladeshi female consumers’ purchase intention. The framework used in the study can assist in product design. The study makes an important contribution to the literature by explaining why female consumers equate whiteness with beauty. Marketers should not use deceptive advertisements to influence them falsely; they should fulfil their expectations without causing harm or inciting racism.Md. Monirul IslamFathema Farjana HaniSpringerOpenarticleFemale consumersPurchase intentionWhitening creamSEMBangladeshBusinessHF5001-6182FinanceHG1-9999ENFuture Business Journal, Vol 7, Iss 1, Pp 1-12 (2021)
institution DOAJ
collection DOAJ
language EN
topic Female consumers
Purchase intention
Whitening cream
SEM
Bangladesh
Business
HF5001-6182
Finance
HG1-9999
spellingShingle Female consumers
Purchase intention
Whitening cream
SEM
Bangladesh
Business
HF5001-6182
Finance
HG1-9999
Md. Monirul Islam
Fathema Farjana Hani
Hopes and reality: consumers’ purchase intention towards whitening cream
description Abstract In contemporary Bangladeshi society, popularity, marriage, and status are weighed on a scale where the vital criterion is a fair complexion. Women are encouraged to use whitening cream in its colour-conscious culture. The present study identifies the factors that influence consumers’ purchase intention towards whitening cream. A structured questionnaire was used to elicit feedback from 275 female respondents using the convenience sampling method. Structural equation modelling and hypotheses tests were conducted to validate the model after verifying the scale items’ reliability and validity. The findings revealed that attitude, involvement, and descriptive norms were significant factors, and injunctive norms, perceived quality, and price fairness were inessential factors in explaining Bangladeshi female consumers’ purchase intention. The framework used in the study can assist in product design. The study makes an important contribution to the literature by explaining why female consumers equate whiteness with beauty. Marketers should not use deceptive advertisements to influence them falsely; they should fulfil their expectations without causing harm or inciting racism.
format article
author Md. Monirul Islam
Fathema Farjana Hani
author_facet Md. Monirul Islam
Fathema Farjana Hani
author_sort Md. Monirul Islam
title Hopes and reality: consumers’ purchase intention towards whitening cream
title_short Hopes and reality: consumers’ purchase intention towards whitening cream
title_full Hopes and reality: consumers’ purchase intention towards whitening cream
title_fullStr Hopes and reality: consumers’ purchase intention towards whitening cream
title_full_unstemmed Hopes and reality: consumers’ purchase intention towards whitening cream
title_sort hopes and reality: consumers’ purchase intention towards whitening cream
publisher SpringerOpen
publishDate 2021
url https://doaj.org/article/e97e17f4e8bd4ad99cde209d91d85a01
work_keys_str_mv AT mdmonirulislam hopesandrealityconsumerspurchaseintentiontowardswhiteningcream
AT fathemafarjanahani hopesandrealityconsumerspurchaseintentiontowardswhiteningcream
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