The Experience of Emotional Labor and Its Related Factors among Nurses in General Hospital Settings in Republic of Korea: A Systematic Review and Meta-Analysis

This systematic review and meta-analysis aimed to investigate the status of emotional labor and its related factors among nurses in general hospital settings in Korea. A total of seven electronic databases were comprehensively searched to find relevant cross-sectional studies published up to 28 Janu...

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Autores principales: Da-Jung Ha, Jung-Hyun Park, Su-Eun Jung, Boram Lee, Myo-Sung Kim, Kyo-Lin Sim, Yung-Hyun Choi, Chan-Young Kwon
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Lenguaje:EN
Publicado: MDPI AG 2021
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Acceso en línea:https://doaj.org/article/ebe32d1ebf5c4b4eb4152050fc30854a
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spelling oai:doaj.org-article:ebe32d1ebf5c4b4eb4152050fc30854a2021-11-11T19:24:20ZThe Experience of Emotional Labor and Its Related Factors among Nurses in General Hospital Settings in Republic of Korea: A Systematic Review and Meta-Analysis10.3390/su1321116342071-1050https://doaj.org/article/ebe32d1ebf5c4b4eb4152050fc30854a2021-10-01T00:00:00Zhttps://www.mdpi.com/2071-1050/13/21/11634https://doaj.org/toc/2071-1050This systematic review and meta-analysis aimed to investigate the status of emotional labor and its related factors among nurses in general hospital settings in Korea. A total of seven electronic databases were comprehensively searched to find relevant cross-sectional studies published up to 28 January 2021. The meta-analysis was performed using Stata version 13.1. In total, 131 studies were included. The population showed a standardized mean difference of 3.38 (95% confidence interval, 3.34 to 3.42) in emotional labor assessed by a 1–5 Likert scale. The level of emotional labor had significant negative correlations with job satisfaction, social support, organizational engagement, coworker support, resilience, and nurses’ work environment, while it had significant positive correlations with emotional labor and burnout, turnover intention, and job stress. Although the methodological quality of the included studies was generally good, 24 of the included studies (18.32%) were evaluated as lacking generalization potential or otherwise as unclear. In conclusion, nurses in general hospital settings in Korea experience mild-to-moderate levels of emotional labor. There is some evidence that the emotional labor of nurses and its detrimental effects can be buffered at both the individual and hospital levels, and future research should focus on developing targeted interventions and evaluating their effectiveness.Da-Jung HaJung-Hyun ParkSu-Eun JungBoram LeeMyo-Sung KimKyo-Lin SimYung-Hyun ChoiChan-Young KwonMDPI AGarticlenurseKorean nurseemotional labormental healthsystematic reviewEnvironmental effects of industries and plantsTD194-195Renewable energy sourcesTJ807-830Environmental sciencesGE1-350ENSustainability, Vol 13, Iss 11634, p 11634 (2021)
institution DOAJ
collection DOAJ
language EN
topic nurse
Korean nurse
emotional labor
mental health
systematic review
Environmental effects of industries and plants
TD194-195
Renewable energy sources
TJ807-830
Environmental sciences
GE1-350
spellingShingle nurse
Korean nurse
emotional labor
mental health
systematic review
Environmental effects of industries and plants
TD194-195
Renewable energy sources
TJ807-830
Environmental sciences
GE1-350
Da-Jung Ha
Jung-Hyun Park
Su-Eun Jung
Boram Lee
Myo-Sung Kim
Kyo-Lin Sim
Yung-Hyun Choi
Chan-Young Kwon
The Experience of Emotional Labor and Its Related Factors among Nurses in General Hospital Settings in Republic of Korea: A Systematic Review and Meta-Analysis
description This systematic review and meta-analysis aimed to investigate the status of emotional labor and its related factors among nurses in general hospital settings in Korea. A total of seven electronic databases were comprehensively searched to find relevant cross-sectional studies published up to 28 January 2021. The meta-analysis was performed using Stata version 13.1. In total, 131 studies were included. The population showed a standardized mean difference of 3.38 (95% confidence interval, 3.34 to 3.42) in emotional labor assessed by a 1–5 Likert scale. The level of emotional labor had significant negative correlations with job satisfaction, social support, organizational engagement, coworker support, resilience, and nurses’ work environment, while it had significant positive correlations with emotional labor and burnout, turnover intention, and job stress. Although the methodological quality of the included studies was generally good, 24 of the included studies (18.32%) were evaluated as lacking generalization potential or otherwise as unclear. In conclusion, nurses in general hospital settings in Korea experience mild-to-moderate levels of emotional labor. There is some evidence that the emotional labor of nurses and its detrimental effects can be buffered at both the individual and hospital levels, and future research should focus on developing targeted interventions and evaluating their effectiveness.
format article
author Da-Jung Ha
Jung-Hyun Park
Su-Eun Jung
Boram Lee
Myo-Sung Kim
Kyo-Lin Sim
Yung-Hyun Choi
Chan-Young Kwon
author_facet Da-Jung Ha
Jung-Hyun Park
Su-Eun Jung
Boram Lee
Myo-Sung Kim
Kyo-Lin Sim
Yung-Hyun Choi
Chan-Young Kwon
author_sort Da-Jung Ha
title The Experience of Emotional Labor and Its Related Factors among Nurses in General Hospital Settings in Republic of Korea: A Systematic Review and Meta-Analysis
title_short The Experience of Emotional Labor and Its Related Factors among Nurses in General Hospital Settings in Republic of Korea: A Systematic Review and Meta-Analysis
title_full The Experience of Emotional Labor and Its Related Factors among Nurses in General Hospital Settings in Republic of Korea: A Systematic Review and Meta-Analysis
title_fullStr The Experience of Emotional Labor and Its Related Factors among Nurses in General Hospital Settings in Republic of Korea: A Systematic Review and Meta-Analysis
title_full_unstemmed The Experience of Emotional Labor and Its Related Factors among Nurses in General Hospital Settings in Republic of Korea: A Systematic Review and Meta-Analysis
title_sort experience of emotional labor and its related factors among nurses in general hospital settings in republic of korea: a systematic review and meta-analysis
publisher MDPI AG
publishDate 2021
url https://doaj.org/article/ebe32d1ebf5c4b4eb4152050fc30854a
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