A university crisis provoked by an online class: a communications case study on a social media turbulence

In 2020, a Latin American university with a Catholic ethos suffered a crisis when the content of an online class on bioethics regarding homosexuality was posted on Twitter. This communications case study – in which names have been altered to protect confidentiality – describes the objective and subj...

Descripción completa

Guardado en:

Detalles Bibliográficos
Autores principales:	Yago de la Cierva, Samanta Rico Méndez, Paulina Guzik
Formato:	article
Lenguaje:	EN ES
Publicado:	Taylor & Francis Group 2021
Materias:	university crisis management social media bioethics homosexuality catholic church Christianity BR1-1725
Acceso en línea:	https://doaj.org/article/ec0c84ecb83c4823839f8dc5dfa7c1b3
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

id	oai:doaj.org-article:ec0c84ecb83c4823839f8dc5dfa7c1b3
record_format	dspace
spelling	oai:doaj.org-article:ec0c84ecb83c4823839f8dc5dfa7c1b32021-11-11T14:23:43ZA university crisis provoked by an online class: a communications case study on a social media turbulence2375-32342375-324210.1080/23753234.2021.1967177https://doaj.org/article/ec0c84ecb83c4823839f8dc5dfa7c1b32021-07-01T00:00:00Zhttp://dx.doi.org/10.1080/23753234.2021.1967177https://doaj.org/toc/2375-3234https://doaj.org/toc/2375-3242In 2020, a Latin American university with a Catholic ethos suffered a crisis when the content of an online class on bioethics regarding homosexuality was posted on Twitter. This communications case study – in which names have been altered to protect confidentiality – describes the objective and subjective circumstances of the case, how the problem evolved, how different stakeholders reacted, and what the University did in order to cope with the crisis. It also narrates what the University did in the post-crisis period to prevent something similar from happening again. The study concludes with a brief analysis of the main takeaways that this case could offer to University authorities and, in general, to managers and communicators in Church-related institutions.Yago de la CiervaSamanta Rico MéndezPaulina GuzikTaylor & Francis Grouparticleuniversitycrisis managementsocial mediabioethicshomosexualitycatholic churchChristianityBR1-1725ENESChurch, Communication and Culture, Vol 6, Iss 2, Pp 327-359 (2021)
institution	DOAJ
collection	DOAJ
language	EN ES
topic	university crisis management social media bioethics homosexuality catholic church Christianity BR1-1725
spellingShingle	university crisis management social media bioethics homosexuality catholic church Christianity BR1-1725 Yago de la Cierva Samanta Rico Méndez Paulina Guzik A university crisis provoked by an online class: a communications case study on a social media turbulence
description	In 2020, a Latin American university with a Catholic ethos suffered a crisis when the content of an online class on bioethics regarding homosexuality was posted on Twitter. This communications case study – in which names have been altered to protect confidentiality – describes the objective and subjective circumstances of the case, how the problem evolved, how different stakeholders reacted, and what the University did in order to cope with the crisis. It also narrates what the University did in the post-crisis period to prevent something similar from happening again. The study concludes with a brief analysis of the main takeaways that this case could offer to University authorities and, in general, to managers and communicators in Church-related institutions.
format	article
author	Yago de la Cierva Samanta Rico Méndez Paulina Guzik
author_facet	Yago de la Cierva Samanta Rico Méndez Paulina Guzik
author_sort	Yago de la Cierva
title	A university crisis provoked by an online class: a communications case study on a social media turbulence
title_short	A university crisis provoked by an online class: a communications case study on a social media turbulence
title_full	A university crisis provoked by an online class: a communications case study on a social media turbulence
title_fullStr	A university crisis provoked by an online class: a communications case study on a social media turbulence
title_full_unstemmed	A university crisis provoked by an online class: a communications case study on a social media turbulence
title_sort	university crisis provoked by an online class: a communications case study on a social media turbulence
publisher	Taylor & Francis Group
publishDate	2021
url	https://doaj.org/article/ec0c84ecb83c4823839f8dc5dfa7c1b3
work_keys_str_mv	AT yagodelacierva auniversitycrisisprovokedbyanonlineclassacommunicationscasestudyonasocialmediaturbulence AT samantaricomendez auniversitycrisisprovokedbyanonlineclassacommunicationscasestudyonasocialmediaturbulence AT paulinaguzik auniversitycrisisprovokedbyanonlineclassacommunicationscasestudyonasocialmediaturbulence AT yagodelacierva universitycrisisprovokedbyanonlineclassacommunicationscasestudyonasocialmediaturbulence AT samantaricomendez universitycrisisprovokedbyanonlineclassacommunicationscasestudyonasocialmediaturbulence AT paulinaguzik universitycrisisprovokedbyanonlineclassacommunicationscasestudyonasocialmediaturbulence
_version_	1718438999604854784

A university crisis provoked by an online class: a communications case study on a social media turbulence

Ejemplares similares