The Effect of Baby Food E-Store Image (for Ages 0–3) on Consumers’ Purchase Intention

This research aims to investigate the influence of baby food e-store image (for ages 0–3) on consumers’ purchase intention, mainly based on the stimulus-organism-response (S-O-R) model. Perceived value is additionally tested as a mediator of the relationship between baby food e-store image and consu...

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Autores principales: Chunlan Jiao, Xiangdong Shen, Li Wang
Formato: article
Lenguaje:EN
Publicado: Frontiers Media S.A. 2021
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Acceso en línea:https://doaj.org/article/ed3146679040456199156ab2fd04674d
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spelling oai:doaj.org-article:ed3146679040456199156ab2fd04674d2021-12-01T15:27:42ZThe Effect of Baby Food E-Store Image (for Ages 0–3) on Consumers’ Purchase Intention1664-107810.3389/fpsyg.2021.796750https://doaj.org/article/ed3146679040456199156ab2fd04674d2021-11-01T00:00:00Zhttps://www.frontiersin.org/articles/10.3389/fpsyg.2021.796750/fullhttps://doaj.org/toc/1664-1078This research aims to investigate the influence of baby food e-store image (for ages 0–3) on consumers’ purchase intention, mainly based on the stimulus-organism-response (S-O-R) model. Perceived value is additionally tested as a mediator of the relationship between baby food e-store image and consumers’ purchase intention. An online questionnaire survey was conducted among consumers of baby food e-stores that specialize in ages 0–3. The final sample comprised 584 valid responses. To test the hypotheses in the relationships among latent variables, structural equation model analysis was used in this study. The findings showed that design image, order fulfillment image, communication service image, and security image of baby food e-stores have positive effects on consumers’ perceived value, while perceived value mediates the relationship between baby food e-stores and consumers’ purchase intention. As a result, more perceived value would be created between online stores and their consumers with a higher level of value. Two managerial implications derived from this study explain how to manage baby food e-stores and how to promote online baby food undertakings. Particularly, consumers’ perceived emotional and functional value can be shaped by four dimensions of baby food e-store image, e-store design image, order fulfillment image, communication service image, and security image, which finally determines their purchase intentions. The originality and value of this study enriches the importance of consumers’ perceived value in the field of online store image. Moreover, this study demonstrates that baby food e-store image increases consumers’ perceived value and purchase intention.Chunlan JiaoXiangdong ShenLi WangFrontiers Media S.A.articleS-O-R frameworkbaby food e-store imageperceived valuepurchase intentionmediating effectPsychologyBF1-990ENFrontiers in Psychology, Vol 12 (2021)
institution DOAJ
collection DOAJ
language EN
topic S-O-R framework
baby food e-store image
perceived value
purchase intention
mediating effect
Psychology
BF1-990
spellingShingle S-O-R framework
baby food e-store image
perceived value
purchase intention
mediating effect
Psychology
BF1-990
Chunlan Jiao
Xiangdong Shen
Li Wang
The Effect of Baby Food E-Store Image (for Ages 0–3) on Consumers’ Purchase Intention
description This research aims to investigate the influence of baby food e-store image (for ages 0–3) on consumers’ purchase intention, mainly based on the stimulus-organism-response (S-O-R) model. Perceived value is additionally tested as a mediator of the relationship between baby food e-store image and consumers’ purchase intention. An online questionnaire survey was conducted among consumers of baby food e-stores that specialize in ages 0–3. The final sample comprised 584 valid responses. To test the hypotheses in the relationships among latent variables, structural equation model analysis was used in this study. The findings showed that design image, order fulfillment image, communication service image, and security image of baby food e-stores have positive effects on consumers’ perceived value, while perceived value mediates the relationship between baby food e-stores and consumers’ purchase intention. As a result, more perceived value would be created between online stores and their consumers with a higher level of value. Two managerial implications derived from this study explain how to manage baby food e-stores and how to promote online baby food undertakings. Particularly, consumers’ perceived emotional and functional value can be shaped by four dimensions of baby food e-store image, e-store design image, order fulfillment image, communication service image, and security image, which finally determines their purchase intentions. The originality and value of this study enriches the importance of consumers’ perceived value in the field of online store image. Moreover, this study demonstrates that baby food e-store image increases consumers’ perceived value and purchase intention.
format article
author Chunlan Jiao
Xiangdong Shen
Li Wang
author_facet Chunlan Jiao
Xiangdong Shen
Li Wang
author_sort Chunlan Jiao
title The Effect of Baby Food E-Store Image (for Ages 0–3) on Consumers’ Purchase Intention
title_short The Effect of Baby Food E-Store Image (for Ages 0–3) on Consumers’ Purchase Intention
title_full The Effect of Baby Food E-Store Image (for Ages 0–3) on Consumers’ Purchase Intention
title_fullStr The Effect of Baby Food E-Store Image (for Ages 0–3) on Consumers’ Purchase Intention
title_full_unstemmed The Effect of Baby Food E-Store Image (for Ages 0–3) on Consumers’ Purchase Intention
title_sort effect of baby food e-store image (for ages 0–3) on consumers’ purchase intention
publisher Frontiers Media S.A.
publishDate 2021
url https://doaj.org/article/ed3146679040456199156ab2fd04674d
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