Finos Fios, Renda de Agulha... Uma Alternativa de Trabalho, Múltiplos Olhares para a Qualidade

This article emphasizes the work done by the renters of Divina Pastora, a municipality located in the eastern Sergipano mesoregion, in the Cotinguiba microregion, a tourist region called ‘Polo dos Tabuleiros’, with an emphasis on the Irish income produced by Ecotourism. The objective of this researc...

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Autores principales:	Rogério Zanon da Silveira, Ana Claudia Borges Campos, Marcelo Calderari Miguel
Formato:	article
Lenguaje:	PT
Publicado:	Universidade Regional do Noroeste do Estado do Rio Grande do Sul 2019
Materias:	crafts women cultural heritage quality assessment servqual Economic growth, development, planning HD72-88
Acceso en línea:	https://doi.org/10.21527/2237-6453.2019.49.209-221 https://doaj.org/article/ed5ebc6c8c1c43edb230b461e1c83d6b
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spelling	oai:doaj.org-article:ed5ebc6c8c1c43edb230b461e1c83d6b2021-11-11T15:16:10ZFinos Fios, Renda de Agulha... Uma Alternativa de Trabalho, Múltiplos Olhares para a Qualidade1678-48552237-6453https://doi.org/10.21527/2237-6453.2019.49.209-221https://doaj.org/article/ed5ebc6c8c1c43edb230b461e1c83d6b2019-01-01T00:00:00Zhttp://www.redalyc.org/articulo.oa?id=75261084013https://doaj.org/toc/1678-4855https://doaj.org/toc/2237-6453This article emphasizes the work done by the renters of Divina Pastora, a municipality located in the eastern Sergipano mesoregion, in the Cotinguiba microregion, a tourist region called ‘Polo dos Tabuleiros’, with an emphasis on the Irish income produced by Ecotourism. The objective of this research is to evaluate the satisfaction of Irish Income buyers in relation to the quality of services provided by artisans who market and produce embroidery - a central cultural element of local identity. The methodology of this study is descriptive, quantitative and qualitative and adaptive of the metric-methodological approach Servqual. The results obtained suggest that the quality attributes are delineated primarily by the tangible and empathic constructs. At the end, commercial, academic and socio-cultural implications are discussed, encompassing the context of Cultural Heritage and the art of know-how of women artisans in the region surveyed.Rogério Zanon da SilveiraAna Claudia Borges CamposMarcelo Calderari MiguelUniversidade Regional do Noroeste do Estado do Rio Grande do Sularticlecraftswomencultural heritagequality assessmentservqualEconomic growth, development, planningHD72-88PTDesenvolvimento em Questão, Vol 17, Iss 49, Pp 209-221 (2019)
institution	DOAJ
collection	DOAJ
language	PT
topic	crafts women cultural heritage quality assessment servqual Economic growth, development, planning HD72-88
spellingShingle	crafts women cultural heritage quality assessment servqual Economic growth, development, planning HD72-88 Rogério Zanon da Silveira Ana Claudia Borges Campos Marcelo Calderari Miguel Finos Fios, Renda de Agulha... Uma Alternativa de Trabalho, Múltiplos Olhares para a Qualidade
description	This article emphasizes the work done by the renters of Divina Pastora, a municipality located in the eastern Sergipano mesoregion, in the Cotinguiba microregion, a tourist region called ‘Polo dos Tabuleiros’, with an emphasis on the Irish income produced by Ecotourism. The objective of this research is to evaluate the satisfaction of Irish Income buyers in relation to the quality of services provided by artisans who market and produce embroidery - a central cultural element of local identity. The methodology of this study is descriptive, quantitative and qualitative and adaptive of the metric-methodological approach Servqual. The results obtained suggest that the quality attributes are delineated primarily by the tangible and empathic constructs. At the end, commercial, academic and socio-cultural implications are discussed, encompassing the context of Cultural Heritage and the art of know-how of women artisans in the region surveyed.
format	article
author	Rogério Zanon da Silveira Ana Claudia Borges Campos Marcelo Calderari Miguel
author_facet	Rogério Zanon da Silveira Ana Claudia Borges Campos Marcelo Calderari Miguel
author_sort	Rogério Zanon da Silveira
title	Finos Fios, Renda de Agulha... Uma Alternativa de Trabalho, Múltiplos Olhares para a Qualidade
title_short	Finos Fios, Renda de Agulha... Uma Alternativa de Trabalho, Múltiplos Olhares para a Qualidade
title_full	Finos Fios, Renda de Agulha... Uma Alternativa de Trabalho, Múltiplos Olhares para a Qualidade
title_fullStr	Finos Fios, Renda de Agulha... Uma Alternativa de Trabalho, Múltiplos Olhares para a Qualidade
title_full_unstemmed	Finos Fios, Renda de Agulha... Uma Alternativa de Trabalho, Múltiplos Olhares para a Qualidade
title_sort	finos fios, renda de agulha... uma alternativa de trabalho, múltiplos olhares para a qualidade
publisher	Universidade Regional do Noroeste do Estado do Rio Grande do Sul
publishDate	2019
url	https://doi.org/10.21527/2237-6453.2019.49.209-221 https://doaj.org/article/ed5ebc6c8c1c43edb230b461e1c83d6b
work_keys_str_mv	AT rogeriozanondasilveira finosfiosrendadeagulhaumaalternativadetrabalhomultiplosolharesparaaqualidade AT anaclaudiaborgescampos finosfiosrendadeagulhaumaalternativadetrabalhomultiplosolharesparaaqualidade AT marcelocalderarimiguel finosfiosrendadeagulhaumaalternativadetrabalhomultiplosolharesparaaqualidade
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Finos Fios, Renda de Agulha... Uma Alternativa de Trabalho, Múltiplos Olhares para a Qualidade

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