APA (7th ed.) Citation

Fahy, P. J., Ludwig, B., Baggaley, J., & Poscente, K. (2002). Chat and Instant Messaging Systems (synchronous): Report 3/ 3. Athabasca University Press.

Chicago Style (17th ed.) Citation

Fahy, Patrick J., Brian Ludwig, Jon Baggaley, and Krista Poscente. Chat and Instant Messaging Systems (synchronous): Report 3/ 3. Athabasca University Press, 2002.

MLA (8th ed.) Citation

Fahy, Patrick J., et al. Chat and Instant Messaging Systems (synchronous): Report 3/ 3. Athabasca University Press, 2002.