Online Consultations Between General Practitioners and Psychiatrists in the Netherlands: A Qualitative Study

Objective: To examine the nature and scope of questions about psychiatric patient cases submitted by general practitioners (GPs) to an established online consultation platform and to determine if they could have been answered by consulting existing clinical guidelines.Methods: All anonymized psychia...

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Autores principales: Nynke W. Bock, Hans Wouters, Anne J. Lammers, Marco H. Blanker
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Lenguaje:EN
Publicado: Frontiers Media S.A. 2021
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Acceso en línea:https://doaj.org/article/edc2409f9b3144788e68946bcc8b3523
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spelling oai:doaj.org-article:edc2409f9b3144788e68946bcc8b35232021-11-04T09:32:06ZOnline Consultations Between General Practitioners and Psychiatrists in the Netherlands: A Qualitative Study1664-064010.3389/fpsyt.2021.775738https://doaj.org/article/edc2409f9b3144788e68946bcc8b35232021-11-01T00:00:00Zhttps://www.frontiersin.org/articles/10.3389/fpsyt.2021.775738/fullhttps://doaj.org/toc/1664-0640Objective: To examine the nature and scope of questions about psychiatric patient cases submitted by general practitioners (GPs) to an established online consultation platform and to determine if they could have been answered by consulting existing clinical guidelines.Methods: All anonymized psychiatric cases submitted by GPs to the online electronic Prisma platform between September 2018 and November 2019 were examined in a mixed-methods study. Descriptive statistics and qualitative thematic analysis were used, followed by axial coding to arrive at overarching themes to characterize cases.Results: Of the 136 included cases, 44.1% concerned female patients and about half concerned patients aged 31–60 years. Common psychiatric disorders were depression, attention deficit hyperactivity disorder, sleeping problems, sexual disorders, and eating disorders. The first response was usually given within 2 h (interquartile range, 0–14.3 h), with 86% answered within 24 h and 95% within 48 h. Qualitative analysis revealed four themes, namely “type of question,” “cases in relation to current clinical guidelines,” “case complexity” and “the doctor being pressured.” Type of question comprised diagnostic, therapeutic, and referral questions. Notably, for 44.1% of questions no current clinical guidelines was present and 46.3% of cases were deemed complex in nature. GPs were willing to share their experiences of coping with being pressured by patients.Conclusion: The findings of this study support the potential for an online electronic consultation platform to facilitate feasible and useful interprofessional consultation between GPs and psychiatrists for a broad range mental illnesses and questions of varying complexity.Nynke W. BockHans WoutersAnne J. LammersMarco H. BlankerFrontiers Media S.A.articlegeneral practice (GP)interdisciplinary consultationpsychiatryprimary care (MeSH)digitalPsychiatryRC435-571ENFrontiers in Psychiatry, Vol 12 (2021)
institution DOAJ
collection DOAJ
language EN
topic general practice (GP)
interdisciplinary consultation
psychiatry
primary care (MeSH)
digital
Psychiatry
RC435-571
spellingShingle general practice (GP)
interdisciplinary consultation
psychiatry
primary care (MeSH)
digital
Psychiatry
RC435-571
Nynke W. Bock
Hans Wouters
Anne J. Lammers
Marco H. Blanker
Online Consultations Between General Practitioners and Psychiatrists in the Netherlands: A Qualitative Study
description Objective: To examine the nature and scope of questions about psychiatric patient cases submitted by general practitioners (GPs) to an established online consultation platform and to determine if they could have been answered by consulting existing clinical guidelines.Methods: All anonymized psychiatric cases submitted by GPs to the online electronic Prisma platform between September 2018 and November 2019 were examined in a mixed-methods study. Descriptive statistics and qualitative thematic analysis were used, followed by axial coding to arrive at overarching themes to characterize cases.Results: Of the 136 included cases, 44.1% concerned female patients and about half concerned patients aged 31–60 years. Common psychiatric disorders were depression, attention deficit hyperactivity disorder, sleeping problems, sexual disorders, and eating disorders. The first response was usually given within 2 h (interquartile range, 0–14.3 h), with 86% answered within 24 h and 95% within 48 h. Qualitative analysis revealed four themes, namely “type of question,” “cases in relation to current clinical guidelines,” “case complexity” and “the doctor being pressured.” Type of question comprised diagnostic, therapeutic, and referral questions. Notably, for 44.1% of questions no current clinical guidelines was present and 46.3% of cases were deemed complex in nature. GPs were willing to share their experiences of coping with being pressured by patients.Conclusion: The findings of this study support the potential for an online electronic consultation platform to facilitate feasible and useful interprofessional consultation between GPs and psychiatrists for a broad range mental illnesses and questions of varying complexity.
format article
author Nynke W. Bock
Hans Wouters
Anne J. Lammers
Marco H. Blanker
author_facet Nynke W. Bock
Hans Wouters
Anne J. Lammers
Marco H. Blanker
author_sort Nynke W. Bock
title Online Consultations Between General Practitioners and Psychiatrists in the Netherlands: A Qualitative Study
title_short Online Consultations Between General Practitioners and Psychiatrists in the Netherlands: A Qualitative Study
title_full Online Consultations Between General Practitioners and Psychiatrists in the Netherlands: A Qualitative Study
title_fullStr Online Consultations Between General Practitioners and Psychiatrists in the Netherlands: A Qualitative Study
title_full_unstemmed Online Consultations Between General Practitioners and Psychiatrists in the Netherlands: A Qualitative Study
title_sort online consultations between general practitioners and psychiatrists in the netherlands: a qualitative study
publisher Frontiers Media S.A.
publishDate 2021
url https://doaj.org/article/edc2409f9b3144788e68946bcc8b3523
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