APA (7th ed.) Citation

Awa, H. O., Ukoha, O., & Ogwo, O. E. (2016). Correlates of justice encounter in service recovery and word-of-mouth publicity. Taylor & Francis Group.

Chicago Style (17th ed.) Citation

Awa, Hart O., Ojiabo Ukoha, and Ogwo E. Ogwo. Correlates of Justice Encounter in Service Recovery and Word-of-mouth Publicity. Taylor & Francis Group, 2016.

MLA (8th ed.) Citation

Awa, Hart O., et al. Correlates of Justice Encounter in Service Recovery and Word-of-mouth Publicity. Taylor & Francis Group, 2016.