Improvement of Business Productivity by Applying Robotic Process Automation

Digitalization has been bringing about various changes and innovations not only in our daily life but also in our business environment. In the manufacturing industry, robots have been used for automation for a long time, resulting in innovation in terms of the faster operation process and higher pro...

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Autores principales: Younggeun Hyun, Dongseop Lee, Uri Chae, Jindeuk Ko, Jooyeoun Lee
Formato: article
Lenguaje:EN
Publicado: MDPI AG 2021
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Acceso en línea:https://doaj.org/article/eee021aadf19464eb5bda6f056c1882b
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spelling oai:doaj.org-article:eee021aadf19464eb5bda6f056c1882b2021-11-25T16:34:26ZImprovement of Business Productivity by Applying Robotic Process Automation10.3390/app1122106562076-3417https://doaj.org/article/eee021aadf19464eb5bda6f056c1882b2021-11-01T00:00:00Zhttps://www.mdpi.com/2076-3417/11/22/10656https://doaj.org/toc/2076-3417Digitalization has been bringing about various changes and innovations not only in our daily life but also in our business environment. In the manufacturing industry, robots have been used for automation for a long time, resulting in innovation in terms of the faster operation process and higher product quality. Robotics Process Automation (RPA) can be said to have brought this innovation in the productivity improvement of many industries into the business office. The purpose of this study is to improve business productivity by applying RPA named CoPA. It is based on Domain-Specific Languages (DSLs) and Model-Driven Engineering (MDE) coupled with MS Office. CoPA has been replaced to perform the repetitive patterned tasks (especially document work) done by many people in an office. For the applications of business productivity, CoPA has been implemented to revise five government project proposals requiring quite strict writing standards. The improvement of business productivity obtained by CoPA has been compared to the performance of 10 employees who are familiar with MS Office. The paper explains the method of CoPA coupled with MS Office as well as the agile method of human collaboration. It is clearly shown that CoPA as a business RPA can improve business productivity in terms of time consumption and document quality.Younggeun HyunDongseop LeeUri ChaeJindeuk KoJooyeoun LeeMDPI AGarticlebusiness automationRPAdocument automationcorrection process automationsoftware botsTechnologyTEngineering (General). Civil engineering (General)TA1-2040Biology (General)QH301-705.5PhysicsQC1-999ChemistryQD1-999ENApplied Sciences, Vol 11, Iss 10656, p 10656 (2021)
institution DOAJ
collection DOAJ
language EN
topic business automation
RPA
document automation
correction process automation
software bots
Technology
T
Engineering (General). Civil engineering (General)
TA1-2040
Biology (General)
QH301-705.5
Physics
QC1-999
Chemistry
QD1-999
spellingShingle business automation
RPA
document automation
correction process automation
software bots
Technology
T
Engineering (General). Civil engineering (General)
TA1-2040
Biology (General)
QH301-705.5
Physics
QC1-999
Chemistry
QD1-999
Younggeun Hyun
Dongseop Lee
Uri Chae
Jindeuk Ko
Jooyeoun Lee
Improvement of Business Productivity by Applying Robotic Process Automation
description Digitalization has been bringing about various changes and innovations not only in our daily life but also in our business environment. In the manufacturing industry, robots have been used for automation for a long time, resulting in innovation in terms of the faster operation process and higher product quality. Robotics Process Automation (RPA) can be said to have brought this innovation in the productivity improvement of many industries into the business office. The purpose of this study is to improve business productivity by applying RPA named CoPA. It is based on Domain-Specific Languages (DSLs) and Model-Driven Engineering (MDE) coupled with MS Office. CoPA has been replaced to perform the repetitive patterned tasks (especially document work) done by many people in an office. For the applications of business productivity, CoPA has been implemented to revise five government project proposals requiring quite strict writing standards. The improvement of business productivity obtained by CoPA has been compared to the performance of 10 employees who are familiar with MS Office. The paper explains the method of CoPA coupled with MS Office as well as the agile method of human collaboration. It is clearly shown that CoPA as a business RPA can improve business productivity in terms of time consumption and document quality.
format article
author Younggeun Hyun
Dongseop Lee
Uri Chae
Jindeuk Ko
Jooyeoun Lee
author_facet Younggeun Hyun
Dongseop Lee
Uri Chae
Jindeuk Ko
Jooyeoun Lee
author_sort Younggeun Hyun
title Improvement of Business Productivity by Applying Robotic Process Automation
title_short Improvement of Business Productivity by Applying Robotic Process Automation
title_full Improvement of Business Productivity by Applying Robotic Process Automation
title_fullStr Improvement of Business Productivity by Applying Robotic Process Automation
title_full_unstemmed Improvement of Business Productivity by Applying Robotic Process Automation
title_sort improvement of business productivity by applying robotic process automation
publisher MDPI AG
publishDate 2021
url https://doaj.org/article/eee021aadf19464eb5bda6f056c1882b
work_keys_str_mv AT younggeunhyun improvementofbusinessproductivitybyapplyingroboticprocessautomation
AT dongseoplee improvementofbusinessproductivitybyapplyingroboticprocessautomation
AT urichae improvementofbusinessproductivitybyapplyingroboticprocessautomation
AT jindeukko improvementofbusinessproductivitybyapplyingroboticprocessautomation
AT jooyeounlee improvementofbusinessproductivitybyapplyingroboticprocessautomation
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