Resource Orchestration in Supply Chain Service-Based Business Model: The Case of a Cross-Border E-Commerce Company

E-commerce is gaining traction in academia, industry, and with policymakers. Along with this development, the intersection of supply chain management and e-commerce research has become increasingly important. This study explored Osell, a cross-border e-commerce company in China, through a resource o...

Descripción completa

Guardado en:

Detalles Bibliográficos
Autores principales:	Ying Wang, Martin Agyemang, Fu Jia
Formato:	article
Lenguaje:	EN
Publicado:	MDPI AG 2021
Materias:	cross-border e-commerce supply chain service resource orchestration theory business model servitisation online trade Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350
Acceso en línea:	https://doaj.org/article/efe9b4c3eb934fcfae97de33f737fc5c
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

id	oai:doaj.org-article:efe9b4c3eb934fcfae97de33f737fc5c
record_format	dspace
spelling	oai:doaj.org-article:efe9b4c3eb934fcfae97de33f737fc5c2021-11-11T19:31:13ZResource Orchestration in Supply Chain Service-Based Business Model: The Case of a Cross-Border E-Commerce Company10.3390/su1321118202071-1050https://doaj.org/article/efe9b4c3eb934fcfae97de33f737fc5c2021-10-01T00:00:00Zhttps://www.mdpi.com/2071-1050/13/21/11820https://doaj.org/toc/2071-1050E-commerce is gaining traction in academia, industry, and with policymakers. Along with this development, the intersection of supply chain management and e-commerce research has become increasingly important. This study explored Osell, a cross-border e-commerce company in China, through a resource orchestration perspective to understand how supply chain resources are deployed to create value in a supply chain service-based business model. We investigated and analysed Osell’s business model based on primary data collected from senior executives and managers, as well as secondary data such as online public resources, and found that the structuring and bundling of resources can be leveraged to enhance service capabilities, which in turn creates value, contributing to supply chain service-based business models with regard to trust improvement, risk mitigation, and consumer satisfaction. This study contributes to the supply chain service-based business model through propositions that have been developed regarding cross-border e-commerce.Ying WangMartin AgyemangFu JiaMDPI AGarticlecross-border e-commercesupply chain serviceresource orchestration theorybusiness modelservitisationonline tradeEnvironmental effects of industries and plantsTD194-195Renewable energy sourcesTJ807-830Environmental sciencesGE1-350ENSustainability, Vol 13, Iss 11820, p 11820 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	cross-border e-commerce supply chain service resource orchestration theory business model servitisation online trade Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350
spellingShingle	cross-border e-commerce supply chain service resource orchestration theory business model servitisation online trade Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350 Ying Wang Martin Agyemang Fu Jia Resource Orchestration in Supply Chain Service-Based Business Model: The Case of a Cross-Border E-Commerce Company
description	E-commerce is gaining traction in academia, industry, and with policymakers. Along with this development, the intersection of supply chain management and e-commerce research has become increasingly important. This study explored Osell, a cross-border e-commerce company in China, through a resource orchestration perspective to understand how supply chain resources are deployed to create value in a supply chain service-based business model. We investigated and analysed Osell’s business model based on primary data collected from senior executives and managers, as well as secondary data such as online public resources, and found that the structuring and bundling of resources can be leveraged to enhance service capabilities, which in turn creates value, contributing to supply chain service-based business models with regard to trust improvement, risk mitigation, and consumer satisfaction. This study contributes to the supply chain service-based business model through propositions that have been developed regarding cross-border e-commerce.
format	article
author	Ying Wang Martin Agyemang Fu Jia
author_facet	Ying Wang Martin Agyemang Fu Jia
author_sort	Ying Wang
title	Resource Orchestration in Supply Chain Service-Based Business Model: The Case of a Cross-Border E-Commerce Company
title_short	Resource Orchestration in Supply Chain Service-Based Business Model: The Case of a Cross-Border E-Commerce Company
title_full	Resource Orchestration in Supply Chain Service-Based Business Model: The Case of a Cross-Border E-Commerce Company
title_fullStr	Resource Orchestration in Supply Chain Service-Based Business Model: The Case of a Cross-Border E-Commerce Company
title_full_unstemmed	Resource Orchestration in Supply Chain Service-Based Business Model: The Case of a Cross-Border E-Commerce Company
title_sort	resource orchestration in supply chain service-based business model: the case of a cross-border e-commerce company
publisher	MDPI AG
publishDate	2021
url	https://doaj.org/article/efe9b4c3eb934fcfae97de33f737fc5c
work_keys_str_mv	AT yingwang resourceorchestrationinsupplychainservicebasedbusinessmodelthecaseofacrossborderecommercecompany AT martinagyemang resourceorchestrationinsupplychainservicebasedbusinessmodelthecaseofacrossborderecommercecompany AT fujia resourceorchestrationinsupplychainservicebasedbusinessmodelthecaseofacrossborderecommercecompany
_version_	1718431502716370944

Resource Orchestration in Supply Chain Service-Based Business Model: The Case of a Cross-Border E-Commerce Company

Ejemplares similares