Effect of partner–agent model practice on microinsurance client value: Insight from microfinance institutions in Tanzania

In absence of formal microinsurance to protect low-income people against natural and man-made disasters, the partnership between insurance companies and microfinance institutions (MFIs), also known as the Partner–Agent Model (PAM), is gaining global recognition from governments, practitioners, and d...

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Autores principales:	Isidore Minani, Esther K. Ishengoma, Neema Mori
Formato:	article
Lenguaje:	EN
Publicado:	Taylor & Francis Group 2018
Materias:	partner–agent model appropriateness accessibility affordability responsiveness microinsurance client value Business HF5001-6182 Management. Industrial management HD28-70
Acceso en línea:	https://doaj.org/article/f0d955faa4f64c10b9513ae2d1bdb1f5
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spelling	oai:doaj.org-article:f0d955faa4f64c10b9513ae2d1bdb1f52021-12-02T14:07:30ZEffect of partner–agent model practice on microinsurance client value: Insight from microfinance institutions in Tanzania2331-197510.1080/23311975.2018.1444328https://doaj.org/article/f0d955faa4f64c10b9513ae2d1bdb1f52018-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2018.1444328https://doaj.org/toc/2331-1975In absence of formal microinsurance to protect low-income people against natural and man-made disasters, the partnership between insurance companies and microfinance institutions (MFIs), also known as the Partner–Agent Model (PAM), is gaining global recognition from governments, practitioners, and donors for its potential role to deliver microinsurance. Although the model is still nascent in Tanzania, it has significantly increased microinsurance outreach. However, while the microinsurance landscape has been extensively studied, the effect of PAM practice on mandatory microinsurance client value has not received much attention. Therefore, this study examines how the PAM practice affects microinsurance client value dimensions. Surveys were used to collect quantitative data from 229 managers of MFIs involved in PAM, randomly selected from 10 regions in Tanzania. The study applies structural equation modeling, particularly the regression analysis, to examine the effect of PAM practice on the appropriateness, accessibility, affordability, and responsiveness of PAM microinsurance services. Study findings indicate that though the PAM practice has a statistically significant positive effect on microinsurance client value, the client value does not score well on its four dimensions. Improvement and regulation of PAM practice is recommended to foster microinsurance client value.Isidore MinaniEsther K. IshengomaNeema MoriTaylor & Francis Grouparticlepartner–agent modelappropriatenessaccessibilityaffordabilityresponsivenessmicroinsuranceclient valueBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 5, Iss 1 (2018)
institution	DOAJ
collection	DOAJ
language	EN
topic	partner–agent model appropriateness accessibility affordability responsiveness microinsurance client value Business HF5001-6182 Management. Industrial management HD28-70
spellingShingle	partner–agent model appropriateness accessibility affordability responsiveness microinsurance client value Business HF5001-6182 Management. Industrial management HD28-70 Isidore Minani Esther K. Ishengoma Neema Mori Effect of partner–agent model practice on microinsurance client value: Insight from microfinance institutions in Tanzania
description	In absence of formal microinsurance to protect low-income people against natural and man-made disasters, the partnership between insurance companies and microfinance institutions (MFIs), also known as the Partner–Agent Model (PAM), is gaining global recognition from governments, practitioners, and donors for its potential role to deliver microinsurance. Although the model is still nascent in Tanzania, it has significantly increased microinsurance outreach. However, while the microinsurance landscape has been extensively studied, the effect of PAM practice on mandatory microinsurance client value has not received much attention. Therefore, this study examines how the PAM practice affects microinsurance client value dimensions. Surveys were used to collect quantitative data from 229 managers of MFIs involved in PAM, randomly selected from 10 regions in Tanzania. The study applies structural equation modeling, particularly the regression analysis, to examine the effect of PAM practice on the appropriateness, accessibility, affordability, and responsiveness of PAM microinsurance services. Study findings indicate that though the PAM practice has a statistically significant positive effect on microinsurance client value, the client value does not score well on its four dimensions. Improvement and regulation of PAM practice is recommended to foster microinsurance client value.
format	article
author	Isidore Minani Esther K. Ishengoma Neema Mori
author_facet	Isidore Minani Esther K. Ishengoma Neema Mori
author_sort	Isidore Minani
title	Effect of partner–agent model practice on microinsurance client value: Insight from microfinance institutions in Tanzania
title_short	Effect of partner–agent model practice on microinsurance client value: Insight from microfinance institutions in Tanzania
title_full	Effect of partner–agent model practice on microinsurance client value: Insight from microfinance institutions in Tanzania
title_fullStr	Effect of partner–agent model practice on microinsurance client value: Insight from microfinance institutions in Tanzania
title_full_unstemmed	Effect of partner–agent model practice on microinsurance client value: Insight from microfinance institutions in Tanzania
title_sort	effect of partner–agent model practice on microinsurance client value: insight from microfinance institutions in tanzania
publisher	Taylor & Francis Group
publishDate	2018
url	https://doaj.org/article/f0d955faa4f64c10b9513ae2d1bdb1f5
work_keys_str_mv	AT isidoreminani effectofpartneragentmodelpracticeonmicroinsuranceclientvalueinsightfrommicrofinanceinstitutionsintanzania AT estherkishengoma effectofpartneragentmodelpracticeonmicroinsuranceclientvalueinsightfrommicrofinanceinstitutionsintanzania AT neemamori effectofpartneragentmodelpracticeonmicroinsuranceclientvalueinsightfrommicrofinanceinstitutionsintanzania
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Effect of partner–agent model practice on microinsurance client value: Insight from microfinance institutions in Tanzania

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