Organizational factors’ effects on the success of e-learning systems and organizational benefits: An empirical study in Taiwan

E-learning development for enterprises is still in its infancy in that scholars are still working on identifying the critical success factors for e-learning in organizational contexts. This study presents a framework considering how organizational factors affect the quality and service of e-learnin...

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Autores principales:	Ying Chieh Liu, Yu-An Huang, Chad Lin
Formato:	article
Lenguaje:	EN
Publicado:	Athabasca University Press 2012
Materias:	E-learning system Top management support Organizational learning culture Information security policy Institutional policy organizational benefits Special aspects of education LC8-6691
Acceso en línea:	https://doaj.org/article/f10d39126970432cabc621a47e48b9eb
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spelling	oai:doaj.org-article:f10d39126970432cabc621a47e48b9eb2021-12-02T18:03:25ZOrganizational factors’ effects on the success of e-learning systems and organizational benefits: An empirical study in Taiwan10.19173/irrodl.v13i4.12031492-3831https://doaj.org/article/f10d39126970432cabc621a47e48b9eb2012-08-01T00:00:00Zhttp://www.irrodl.org/index.php/irrodl/article/view/1203https://doaj.org/toc/1492-3831 E-learning development for enterprises is still in its infancy in that scholars are still working on identifying the critical success factors for e-learning in organizational contexts. This study presents a framework considering how organizational factors affect the quality and service of e-learning systems and how these factors influence organizational benefits in the view of IS success model and resource-based theory. A questionnaire survey of 120 Taiwanese companies was performed to validate the framework. The results show that top management support, information security policy, and institutional policy are positively related to system quality, while top management support, organizational learning culture, and institutional policy are positively related to system service. Additionally, system service is significantly related to organizational benefits. Our model provides two novel aspects of e-learning study. Firstly, we extend IS success model by incorporating four organizational factors as antecedences influencing system quality and system service. Secondly, the model is framed and examined on an organizational level, which provides a top-down view for managers when designing and implementing e-learning systems in the organizational context. Ying Chieh LiuYu-An HuangChad LinAthabasca University PressarticleE-learning systemTop management supportOrganizational learning cultureInformation security policyInstitutional policyorganizational benefitsSpecial aspects of educationLC8-6691ENInternational Review of Research in Open and Distributed Learning, Vol 13, Iss 4 (2012)
institution	DOAJ
collection	DOAJ
language	EN
topic	E-learning system Top management support Organizational learning culture Information security policy Institutional policy organizational benefits Special aspects of education LC8-6691
spellingShingle	E-learning system Top management support Organizational learning culture Information security policy Institutional policy organizational benefits Special aspects of education LC8-6691 Ying Chieh Liu Yu-An Huang Chad Lin Organizational factors’ effects on the success of e-learning systems and organizational benefits: An empirical study in Taiwan
description	E-learning development for enterprises is still in its infancy in that scholars are still working on identifying the critical success factors for e-learning in organizational contexts. This study presents a framework considering how organizational factors affect the quality and service of e-learning systems and how these factors influence organizational benefits in the view of IS success model and resource-based theory. A questionnaire survey of 120 Taiwanese companies was performed to validate the framework. The results show that top management support, information security policy, and institutional policy are positively related to system quality, while top management support, organizational learning culture, and institutional policy are positively related to system service. Additionally, system service is significantly related to organizational benefits. Our model provides two novel aspects of e-learning study. Firstly, we extend IS success model by incorporating four organizational factors as antecedences influencing system quality and system service. Secondly, the model is framed and examined on an organizational level, which provides a top-down view for managers when designing and implementing e-learning systems in the organizational context.
format	article
author	Ying Chieh Liu Yu-An Huang Chad Lin
author_facet	Ying Chieh Liu Yu-An Huang Chad Lin
author_sort	Ying Chieh Liu
title	Organizational factors’ effects on the success of e-learning systems and organizational benefits: An empirical study in Taiwan
title_short	Organizational factors’ effects on the success of e-learning systems and organizational benefits: An empirical study in Taiwan
title_full	Organizational factors’ effects on the success of e-learning systems and organizational benefits: An empirical study in Taiwan
title_fullStr	Organizational factors’ effects on the success of e-learning systems and organizational benefits: An empirical study in Taiwan
title_full_unstemmed	Organizational factors’ effects on the success of e-learning systems and organizational benefits: An empirical study in Taiwan
title_sort	organizational factors’ effects on the success of e-learning systems and organizational benefits: an empirical study in taiwan
publisher	Athabasca University Press
publishDate	2012
url	https://doaj.org/article/f10d39126970432cabc621a47e48b9eb
work_keys_str_mv	AT yingchiehliu organizationalfactorseffectsonthesuccessofelearningsystemsandorganizationalbenefitsanempiricalstudyintaiwan AT yuanhuang organizationalfactorseffectsonthesuccessofelearningsystemsandorganizationalbenefitsanempiricalstudyintaiwan AT chadlin organizationalfactorseffectsonthesuccessofelearningsystemsandorganizationalbenefitsanempiricalstudyintaiwan
_version_	1718378784201113600

Organizational factors’ effects on the success of e-learning systems and organizational benefits: An empirical study in Taiwan

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