Adoption of Islamic banking in Pakistan an empirical investigation

The purpose of this paper is to investigate the factors affecting individuals’ intentions to adopt Islamic banking. Most of the previous studies have used theory of reasoned action and theory of planned behaviour; however, decomposed theory of planned behaviour, which is proven robust and superior,...

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Autores principales: Shahab Aziz, Zahra Afaq
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2018
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Acceso en línea:https://doaj.org/article/f12e2552f3b343bd93579fbf61c445cc
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spelling oai:doaj.org-article:f12e2552f3b343bd93579fbf61c445cc2021-12-02T14:36:22ZAdoption of Islamic banking in Pakistan an empirical investigation2331-197510.1080/23311975.2018.1548050https://doaj.org/article/f12e2552f3b343bd93579fbf61c445cc2018-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2018.1548050https://doaj.org/toc/2331-1975The purpose of this paper is to investigate the factors affecting individuals’ intentions to adopt Islamic banking. Most of the previous studies have used theory of reasoned action and theory of planned behaviour; however, decomposed theory of planned behaviour, which is proven robust and superior, has been used in very few studies. The present study gauges this gap and proposes a comprehensive model for adoption of Islamic banking. The study also incorporated antecedents of attitude, subjective norms and perceived behavioural control to enhance understanding of factors relevant to the adoption of Islamic banking. A sample of 186 bank customers has been selected for data collection. Variance-based partial least-squares structural equation modelling was employed for data analysis. Results show that attitude and subjective norms have significant positive relationship with intention to adopt Islamic banking. The result depicts that attitude is determined by awareness, uncertainty, relative advantage and compatibility. Subjective norm is determined by normative beliefs. Perceived behavioural control is determined by self-efficacy and resource facilitation condition. The findings of the study are important for Islamic banks to revamp their marketing strategies. Marketing managers should try to develop positive attitude through creating awareness and benefits of Islamic banking services. Positive word of mouth is also an important aspect which can be created through enhancing the service delivery to the existing customers.Shahab AzizZahra AfaqTaylor & Francis Grouparticleislamic banking adoptiontheory of planned behaviourbehavioural beliefscontrol beliefsnormative beliefsBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 5, Iss 1 (2018)
institution DOAJ
collection DOAJ
language EN
topic islamic banking adoption
theory of planned behaviour
behavioural beliefs
control beliefs
normative beliefs
Business
HF5001-6182
Management. Industrial management
HD28-70
spellingShingle islamic banking adoption
theory of planned behaviour
behavioural beliefs
control beliefs
normative beliefs
Business
HF5001-6182
Management. Industrial management
HD28-70
Shahab Aziz
Zahra Afaq
Adoption of Islamic banking in Pakistan an empirical investigation
description The purpose of this paper is to investigate the factors affecting individuals’ intentions to adopt Islamic banking. Most of the previous studies have used theory of reasoned action and theory of planned behaviour; however, decomposed theory of planned behaviour, which is proven robust and superior, has been used in very few studies. The present study gauges this gap and proposes a comprehensive model for adoption of Islamic banking. The study also incorporated antecedents of attitude, subjective norms and perceived behavioural control to enhance understanding of factors relevant to the adoption of Islamic banking. A sample of 186 bank customers has been selected for data collection. Variance-based partial least-squares structural equation modelling was employed for data analysis. Results show that attitude and subjective norms have significant positive relationship with intention to adopt Islamic banking. The result depicts that attitude is determined by awareness, uncertainty, relative advantage and compatibility. Subjective norm is determined by normative beliefs. Perceived behavioural control is determined by self-efficacy and resource facilitation condition. The findings of the study are important for Islamic banks to revamp their marketing strategies. Marketing managers should try to develop positive attitude through creating awareness and benefits of Islamic banking services. Positive word of mouth is also an important aspect which can be created through enhancing the service delivery to the existing customers.
format article
author Shahab Aziz
Zahra Afaq
author_facet Shahab Aziz
Zahra Afaq
author_sort Shahab Aziz
title Adoption of Islamic banking in Pakistan an empirical investigation
title_short Adoption of Islamic banking in Pakistan an empirical investigation
title_full Adoption of Islamic banking in Pakistan an empirical investigation
title_fullStr Adoption of Islamic banking in Pakistan an empirical investigation
title_full_unstemmed Adoption of Islamic banking in Pakistan an empirical investigation
title_sort adoption of islamic banking in pakistan an empirical investigation
publisher Taylor & Francis Group
publishDate 2018
url https://doaj.org/article/f12e2552f3b343bd93579fbf61c445cc
work_keys_str_mv AT shahabaziz adoptionofislamicbankinginpakistananempiricalinvestigation
AT zahraafaq adoptionofislamicbankinginpakistananempiricalinvestigation
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