Adoption of Islamic banking in Pakistan an empirical investigation
The purpose of this paper is to investigate the factors affecting individuals’ intentions to adopt Islamic banking. Most of the previous studies have used theory of reasoned action and theory of planned behaviour; however, decomposed theory of planned behaviour, which is proven robust and superior,...
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Taylor & Francis Group
2018
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oai:doaj.org-article:f12e2552f3b343bd93579fbf61c445cc2021-12-02T14:36:22ZAdoption of Islamic banking in Pakistan an empirical investigation2331-197510.1080/23311975.2018.1548050https://doaj.org/article/f12e2552f3b343bd93579fbf61c445cc2018-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2018.1548050https://doaj.org/toc/2331-1975The purpose of this paper is to investigate the factors affecting individuals’ intentions to adopt Islamic banking. Most of the previous studies have used theory of reasoned action and theory of planned behaviour; however, decomposed theory of planned behaviour, which is proven robust and superior, has been used in very few studies. The present study gauges this gap and proposes a comprehensive model for adoption of Islamic banking. The study also incorporated antecedents of attitude, subjective norms and perceived behavioural control to enhance understanding of factors relevant to the adoption of Islamic banking. A sample of 186 bank customers has been selected for data collection. Variance-based partial least-squares structural equation modelling was employed for data analysis. Results show that attitude and subjective norms have significant positive relationship with intention to adopt Islamic banking. The result depicts that attitude is determined by awareness, uncertainty, relative advantage and compatibility. Subjective norm is determined by normative beliefs. Perceived behavioural control is determined by self-efficacy and resource facilitation condition. The findings of the study are important for Islamic banks to revamp their marketing strategies. Marketing managers should try to develop positive attitude through creating awareness and benefits of Islamic banking services. Positive word of mouth is also an important aspect which can be created through enhancing the service delivery to the existing customers.Shahab AzizZahra AfaqTaylor & Francis Grouparticleislamic banking adoptiontheory of planned behaviourbehavioural beliefscontrol beliefsnormative beliefsBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 5, Iss 1 (2018) |
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islamic banking adoption theory of planned behaviour behavioural beliefs control beliefs normative beliefs Business HF5001-6182 Management. Industrial management HD28-70 |
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islamic banking adoption theory of planned behaviour behavioural beliefs control beliefs normative beliefs Business HF5001-6182 Management. Industrial management HD28-70 Shahab Aziz Zahra Afaq Adoption of Islamic banking in Pakistan an empirical investigation |
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The purpose of this paper is to investigate the factors affecting individuals’ intentions to adopt Islamic banking. Most of the previous studies have used theory of reasoned action and theory of planned behaviour; however, decomposed theory of planned behaviour, which is proven robust and superior, has been used in very few studies. The present study gauges this gap and proposes a comprehensive model for adoption of Islamic banking. The study also incorporated antecedents of attitude, subjective norms and perceived behavioural control to enhance understanding of factors relevant to the adoption of Islamic banking. A sample of 186 bank customers has been selected for data collection. Variance-based partial least-squares structural equation modelling was employed for data analysis. Results show that attitude and subjective norms have significant positive relationship with intention to adopt Islamic banking. The result depicts that attitude is determined by awareness, uncertainty, relative advantage and compatibility. Subjective norm is determined by normative beliefs. Perceived behavioural control is determined by self-efficacy and resource facilitation condition. The findings of the study are important for Islamic banks to revamp their marketing strategies. Marketing managers should try to develop positive attitude through creating awareness and benefits of Islamic banking services. Positive word of mouth is also an important aspect which can be created through enhancing the service delivery to the existing customers. |
format |
article |
author |
Shahab Aziz Zahra Afaq |
author_facet |
Shahab Aziz Zahra Afaq |
author_sort |
Shahab Aziz |
title |
Adoption of Islamic banking in Pakistan an empirical investigation |
title_short |
Adoption of Islamic banking in Pakistan an empirical investigation |
title_full |
Adoption of Islamic banking in Pakistan an empirical investigation |
title_fullStr |
Adoption of Islamic banking in Pakistan an empirical investigation |
title_full_unstemmed |
Adoption of Islamic banking in Pakistan an empirical investigation |
title_sort |
adoption of islamic banking in pakistan an empirical investigation |
publisher |
Taylor & Francis Group |
publishDate |
2018 |
url |
https://doaj.org/article/f12e2552f3b343bd93579fbf61c445cc |
work_keys_str_mv |
AT shahabaziz adoptionofislamicbankinginpakistananempiricalinvestigation AT zahraafaq adoptionofislamicbankinginpakistananempiricalinvestigation |
_version_ |
1718391045470814208 |