Tonal Norm of Government Responses to Citizens’ Appeals

The textual category of tonality is considered in the aspect of normativity on the material of response business letters of administrative content. The question is raised about the norm of speech realization of tonality within the framework of this epistolary subgenre. The normative tonality of offi...

Descripción completa

Guardado en:

Detalles Bibliográficos
Autor principal:	M. A. Shirinkina
Formato:	article
Lenguaje:	RU
Publicado:	Tsentr nauchnykh i obrazovatelnykh proektov 2019
Materias:	business correspondence response business letter tonality of the text tonal norm Slavic languages. Baltic languages. Albanian languages PG1-9665
Acceso en línea:	https://doaj.org/article/f26a00fa0c7848abbefbc860185a2851
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

id	oai:doaj.org-article:f26a00fa0c7848abbefbc860185a2851
record_format	dspace
spelling	oai:doaj.org-article:f26a00fa0c7848abbefbc860185a28512021-12-02T07:58:09ZTonal Norm of Government Responses to Citizens’ Appeals2225-756X2227-129510.24224/2227-1295-2019-12-108-118https://doaj.org/article/f26a00fa0c7848abbefbc860185a28512019-12-01T00:00:00Zhttps://www.nauka-dialog.ru/jour/article/view/1404https://doaj.org/toc/2225-756Xhttps://doaj.org/toc/2227-1295The textual category of tonality is considered in the aspect of normativity on the material of response business letters of administrative content. The question is raised about the norm of speech realization of tonality within the framework of this epistolary subgenre. The normative tonality of official responses to citizens' appeals is formed on the basis of a statement of positive facts and logically emotiveness expressed by typed language means and etiquette formulas of business speech. The novelty of the study is related to the consideration of the response business letter based on a citizen's initiative letter (as part of a text pair of letters), as well as the definition of the field composition and communicative content of the tonality category of the subgenre under consideration. The subject-conceptual and dialogue composition of the text of the letter is distinguished, the correct implementation of tonality is demonstrated with a positive resolution of the conflict and in a more complex business situation. Special attention is paid to tonal disharmony in the authority’s responses to citizens’ appeals. The article presents a list of the author’s speech actions, the side effect of which is the undesirable tonality of the business text (excessive use of legal terms and quoting regulations, use of tokens of undefined semantics, communication of unnecessary information, lack of personification, etc.). The importance of tonally correct design of the response business letter is emphasized.M. A. ShirinkinaTsentr nauchnykh i obrazovatelnykh proektovarticlebusiness correspondenceresponse business lettertonality of the texttonal normSlavic languages. Baltic languages. Albanian languagesPG1-9665RUНаучный диалог, Vol 0, Iss 12, Pp 108-118 (2019)
institution	DOAJ
collection	DOAJ
language	RU
topic	business correspondence response business letter tonality of the text tonal norm Slavic languages. Baltic languages. Albanian languages PG1-9665
spellingShingle	business correspondence response business letter tonality of the text tonal norm Slavic languages. Baltic languages. Albanian languages PG1-9665 M. A. Shirinkina Tonal Norm of Government Responses to Citizens’ Appeals
description	The textual category of tonality is considered in the aspect of normativity on the material of response business letters of administrative content. The question is raised about the norm of speech realization of tonality within the framework of this epistolary subgenre. The normative tonality of official responses to citizens' appeals is formed on the basis of a statement of positive facts and logically emotiveness expressed by typed language means and etiquette formulas of business speech. The novelty of the study is related to the consideration of the response business letter based on a citizen's initiative letter (as part of a text pair of letters), as well as the definition of the field composition and communicative content of the tonality category of the subgenre under consideration. The subject-conceptual and dialogue composition of the text of the letter is distinguished, the correct implementation of tonality is demonstrated with a positive resolution of the conflict and in a more complex business situation. Special attention is paid to tonal disharmony in the authority’s responses to citizens’ appeals. The article presents a list of the author’s speech actions, the side effect of which is the undesirable tonality of the business text (excessive use of legal terms and quoting regulations, use of tokens of undefined semantics, communication of unnecessary information, lack of personification, etc.). The importance of tonally correct design of the response business letter is emphasized.
format	article
author	M. A. Shirinkina
author_facet	M. A. Shirinkina
author_sort	M. A. Shirinkina
title	Tonal Norm of Government Responses to Citizens’ Appeals
title_short	Tonal Norm of Government Responses to Citizens’ Appeals
title_full	Tonal Norm of Government Responses to Citizens’ Appeals
title_fullStr	Tonal Norm of Government Responses to Citizens’ Appeals
title_full_unstemmed	Tonal Norm of Government Responses to Citizens’ Appeals
title_sort	tonal norm of government responses to citizens’ appeals
publisher	Tsentr nauchnykh i obrazovatelnykh proektov
publishDate	2019
url	https://doaj.org/article/f26a00fa0c7848abbefbc860185a2851
work_keys_str_mv	AT mashirinkina tonalnormofgovernmentresponsestocitizensappeals
_version_	1718398888393572352

Tonal Norm of Government Responses to Citizens’ Appeals

Ejemplares similares