Exploring the effects of service provider’s organizational support and empowerment on employee engagement and well-being
This paper aims to explore the effects of a service provider’s organizational support and organizational empowerment on employee well-being in the healthcare service context. It also investigates if employee engagement has an effect on employee well-being. An empirical study among the employees (n =...
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Taylor & Francis Group
2020
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oai:doaj.org-article:f35eed83a6cb4115ae284c6eab64fecd2021-12-02T17:00:22ZExploring the effects of service provider’s organizational support and empowerment on employee engagement and well-being2331-197510.1080/23311975.2020.1767329https://doaj.org/article/f35eed83a6cb4115ae284c6eab64fecd2020-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2020.1767329https://doaj.org/toc/2331-1975This paper aims to explore the effects of a service provider’s organizational support and organizational empowerment on employee well-being in the healthcare service context. It also investigates if employee engagement has an effect on employee well-being. An empirical study among the employees (n = 153) of a therapeutic and rehabilitation service provider in Dhaka, Bangladesh reveals that both organizational support and organizational empowerment have positive influences on employee well-being. Although organizational support has the largest effect on employee engagement, the influence of organizational empowerment on employee engagement is not a significant factor. However, employee engagement influences their well-being. The study findings provide insights by explaining the roles that a service provider can play to enhance employee well-being and the strategies that managers can take to realize the positive effects of organizational support and empowerment on well-being.Arafat RahmanPeter BjörkAnnika RavaldTaylor & Francis Grouparticleorganizational supportorganizational empowermentemployee engagementemployee well-beingtransformative service researchBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 7, Iss 1 (2020) |
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organizational support organizational empowerment employee engagement employee well-being transformative service research Business HF5001-6182 Management. Industrial management HD28-70 |
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organizational support organizational empowerment employee engagement employee well-being transformative service research Business HF5001-6182 Management. Industrial management HD28-70 Arafat Rahman Peter Björk Annika Ravald Exploring the effects of service provider’s organizational support and empowerment on employee engagement and well-being |
description |
This paper aims to explore the effects of a service provider’s organizational support and organizational empowerment on employee well-being in the healthcare service context. It also investigates if employee engagement has an effect on employee well-being. An empirical study among the employees (n = 153) of a therapeutic and rehabilitation service provider in Dhaka, Bangladesh reveals that both organizational support and organizational empowerment have positive influences on employee well-being. Although organizational support has the largest effect on employee engagement, the influence of organizational empowerment on employee engagement is not a significant factor. However, employee engagement influences their well-being. The study findings provide insights by explaining the roles that a service provider can play to enhance employee well-being and the strategies that managers can take to realize the positive effects of organizational support and empowerment on well-being. |
format |
article |
author |
Arafat Rahman Peter Björk Annika Ravald |
author_facet |
Arafat Rahman Peter Björk Annika Ravald |
author_sort |
Arafat Rahman |
title |
Exploring the effects of service provider’s organizational support and empowerment on employee engagement and well-being |
title_short |
Exploring the effects of service provider’s organizational support and empowerment on employee engagement and well-being |
title_full |
Exploring the effects of service provider’s organizational support and empowerment on employee engagement and well-being |
title_fullStr |
Exploring the effects of service provider’s organizational support and empowerment on employee engagement and well-being |
title_full_unstemmed |
Exploring the effects of service provider’s organizational support and empowerment on employee engagement and well-being |
title_sort |
exploring the effects of service provider’s organizational support and empowerment on employee engagement and well-being |
publisher |
Taylor & Francis Group |
publishDate |
2020 |
url |
https://doaj.org/article/f35eed83a6cb4115ae284c6eab64fecd |
work_keys_str_mv |
AT arafatrahman exploringtheeffectsofserviceprovidersorganizationalsupportandempowermentonemployeeengagementandwellbeing AT peterbjork exploringtheeffectsofserviceprovidersorganizationalsupportandempowermentonemployeeengagementandwellbeing AT annikaravald exploringtheeffectsofserviceprovidersorganizationalsupportandempowermentonemployeeengagementandwellbeing |
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