Exploring the effects of service provider’s organizational support and empowerment on employee engagement and well-being

This paper aims to explore the effects of a service provider’s organizational support and organizational empowerment on employee well-being in the healthcare service context. It also investigates if employee engagement has an effect on employee well-being. An empirical study among the employees (n =...

Descripción completa

Guardado en:
Detalles Bibliográficos
Autores principales: Arafat Rahman, Peter Björk, Annika Ravald
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2020
Materias:
Acceso en línea:https://doaj.org/article/f35eed83a6cb4115ae284c6eab64fecd
Etiquetas: Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
id oai:doaj.org-article:f35eed83a6cb4115ae284c6eab64fecd
record_format dspace
spelling oai:doaj.org-article:f35eed83a6cb4115ae284c6eab64fecd2021-12-02T17:00:22ZExploring the effects of service provider’s organizational support and empowerment on employee engagement and well-being2331-197510.1080/23311975.2020.1767329https://doaj.org/article/f35eed83a6cb4115ae284c6eab64fecd2020-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2020.1767329https://doaj.org/toc/2331-1975This paper aims to explore the effects of a service provider’s organizational support and organizational empowerment on employee well-being in the healthcare service context. It also investigates if employee engagement has an effect on employee well-being. An empirical study among the employees (n = 153) of a therapeutic and rehabilitation service provider in Dhaka, Bangladesh reveals that both organizational support and organizational empowerment have positive influences on employee well-being. Although organizational support has the largest effect on employee engagement, the influence of organizational empowerment on employee engagement is not a significant factor. However, employee engagement influences their well-being. The study findings provide insights by explaining the roles that a service provider can play to enhance employee well-being and the strategies that managers can take to realize the positive effects of organizational support and empowerment on well-being.Arafat RahmanPeter BjörkAnnika RavaldTaylor & Francis Grouparticleorganizational supportorganizational empowermentemployee engagementemployee well-beingtransformative service researchBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 7, Iss 1 (2020)
institution DOAJ
collection DOAJ
language EN
topic organizational support
organizational empowerment
employee engagement
employee well-being
transformative service research
Business
HF5001-6182
Management. Industrial management
HD28-70
spellingShingle organizational support
organizational empowerment
employee engagement
employee well-being
transformative service research
Business
HF5001-6182
Management. Industrial management
HD28-70
Arafat Rahman
Peter Björk
Annika Ravald
Exploring the effects of service provider’s organizational support and empowerment on employee engagement and well-being
description This paper aims to explore the effects of a service provider’s organizational support and organizational empowerment on employee well-being in the healthcare service context. It also investigates if employee engagement has an effect on employee well-being. An empirical study among the employees (n = 153) of a therapeutic and rehabilitation service provider in Dhaka, Bangladesh reveals that both organizational support and organizational empowerment have positive influences on employee well-being. Although organizational support has the largest effect on employee engagement, the influence of organizational empowerment on employee engagement is not a significant factor. However, employee engagement influences their well-being. The study findings provide insights by explaining the roles that a service provider can play to enhance employee well-being and the strategies that managers can take to realize the positive effects of organizational support and empowerment on well-being.
format article
author Arafat Rahman
Peter Björk
Annika Ravald
author_facet Arafat Rahman
Peter Björk
Annika Ravald
author_sort Arafat Rahman
title Exploring the effects of service provider’s organizational support and empowerment on employee engagement and well-being
title_short Exploring the effects of service provider’s organizational support and empowerment on employee engagement and well-being
title_full Exploring the effects of service provider’s organizational support and empowerment on employee engagement and well-being
title_fullStr Exploring the effects of service provider’s organizational support and empowerment on employee engagement and well-being
title_full_unstemmed Exploring the effects of service provider’s organizational support and empowerment on employee engagement and well-being
title_sort exploring the effects of service provider’s organizational support and empowerment on employee engagement and well-being
publisher Taylor & Francis Group
publishDate 2020
url https://doaj.org/article/f35eed83a6cb4115ae284c6eab64fecd
work_keys_str_mv AT arafatrahman exploringtheeffectsofserviceprovidersorganizationalsupportandempowermentonemployeeengagementandwellbeing
AT peterbjork exploringtheeffectsofserviceprovidersorganizationalsupportandempowermentonemployeeengagementandwellbeing
AT annikaravald exploringtheeffectsofserviceprovidersorganizationalsupportandempowermentonemployeeengagementandwellbeing
_version_ 1718382246839189504