Tracing an Unyielding Work Compulsion: A Moderated Mediation Model of Abusive Supervision and Compulsory Citizenship Behavior

We conceptualize and examine an integrated model of compulsory citizenship behavior in the employees of the insurance sector. For this purpose, direct and indirect influences of job demands (active-aggressive and passive-aggressive abusive supervisions) are examined on the compulsory citizenship beh...

Descripción completa

Guardado en:

Detalles Bibliográficos
Autores principales:	Ali T. Baig, Zahid Riaz
Formato:	article
Lenguaje:	EN
Publicado:	Frontiers Media S.A. 2021
Materias:	compulsory citizenship behavior (CCB) active-aggressive abusive supervision passive-aggressive abusive supervision emotional exhausion perceived co-worker support Psychology BF1-990
Acceso en línea:	https://doaj.org/article/f3ec36686a0d44988b1078028cefc279
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

id	oai:doaj.org-article:f3ec36686a0d44988b1078028cefc279
record_format	dspace
spelling	oai:doaj.org-article:f3ec36686a0d44988b1078028cefc2792021-12-01T13:06:18ZTracing an Unyielding Work Compulsion: A Moderated Mediation Model of Abusive Supervision and Compulsory Citizenship Behavior1664-107810.3389/fpsyg.2021.746823https://doaj.org/article/f3ec36686a0d44988b1078028cefc2792021-11-01T00:00:00Zhttps://www.frontiersin.org/articles/10.3389/fpsyg.2021.746823/fullhttps://doaj.org/toc/1664-1078We conceptualize and examine an integrated model of compulsory citizenship behavior in the employees of the insurance sector. For this purpose, direct and indirect influences of job demands (active-aggressive and passive-aggressive abusive supervisions) are examined on the compulsory citizenship behavior. In so doing, the relevance of perceived support of coworkers as a job resource and emotional exhaustion as an underlying mechanism is investigated. Data were collected from 205 managerial level employees working in the insurance sector of a developing economy. Both aspects of abusive supervision have both direct and indirect effects through emotional exhaustion on compulsory citizenship behavior. Active-aggressive abusive supervision, coupled with low perceived support of the coworkers influences emotional exhaustion that culminates in increased compulsory citizenship behavior of employees. Interestingly, when perceived support of coworkers is high, the indirect link between active aggressive abusive supervision and compulsory citizenship behavior through emotional exhaustion decreases. For human resource managers, these findings imply that the proper background checks should be made before the recruitment so that employees with troubled past or tending to exhibit aggression can be screened. For line managers, these findings imply that coworkers can play a major role in curbing the compulsory citizenship behavior. Thus, managers should foster such organizational practices that can develop mutual trust and stronger relationship among coworkers so that coworkers can become the perfect source of psychological support.Ali T. BaigZahid RiazFrontiers Media S.A.articlecompulsory citizenship behavior (CCB)active-aggressive abusive supervisionpassive-aggressive abusive supervisionemotional exhausionperceived co-worker supportPsychologyBF1-990ENFrontiers in Psychology, Vol 12 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	compulsory citizenship behavior (CCB) active-aggressive abusive supervision passive-aggressive abusive supervision emotional exhausion perceived co-worker support Psychology BF1-990
spellingShingle	compulsory citizenship behavior (CCB) active-aggressive abusive supervision passive-aggressive abusive supervision emotional exhausion perceived co-worker support Psychology BF1-990 Ali T. Baig Zahid Riaz Tracing an Unyielding Work Compulsion: A Moderated Mediation Model of Abusive Supervision and Compulsory Citizenship Behavior
description	We conceptualize and examine an integrated model of compulsory citizenship behavior in the employees of the insurance sector. For this purpose, direct and indirect influences of job demands (active-aggressive and passive-aggressive abusive supervisions) are examined on the compulsory citizenship behavior. In so doing, the relevance of perceived support of coworkers as a job resource and emotional exhaustion as an underlying mechanism is investigated. Data were collected from 205 managerial level employees working in the insurance sector of a developing economy. Both aspects of abusive supervision have both direct and indirect effects through emotional exhaustion on compulsory citizenship behavior. Active-aggressive abusive supervision, coupled with low perceived support of the coworkers influences emotional exhaustion that culminates in increased compulsory citizenship behavior of employees. Interestingly, when perceived support of coworkers is high, the indirect link between active aggressive abusive supervision and compulsory citizenship behavior through emotional exhaustion decreases. For human resource managers, these findings imply that the proper background checks should be made before the recruitment so that employees with troubled past or tending to exhibit aggression can be screened. For line managers, these findings imply that coworkers can play a major role in curbing the compulsory citizenship behavior. Thus, managers should foster such organizational practices that can develop mutual trust and stronger relationship among coworkers so that coworkers can become the perfect source of psychological support.
format	article
author	Ali T. Baig Zahid Riaz
author_facet	Ali T. Baig Zahid Riaz
author_sort	Ali T. Baig
title	Tracing an Unyielding Work Compulsion: A Moderated Mediation Model of Abusive Supervision and Compulsory Citizenship Behavior
title_short	Tracing an Unyielding Work Compulsion: A Moderated Mediation Model of Abusive Supervision and Compulsory Citizenship Behavior
title_full	Tracing an Unyielding Work Compulsion: A Moderated Mediation Model of Abusive Supervision and Compulsory Citizenship Behavior
title_fullStr	Tracing an Unyielding Work Compulsion: A Moderated Mediation Model of Abusive Supervision and Compulsory Citizenship Behavior
title_full_unstemmed	Tracing an Unyielding Work Compulsion: A Moderated Mediation Model of Abusive Supervision and Compulsory Citizenship Behavior
title_sort	tracing an unyielding work compulsion: a moderated mediation model of abusive supervision and compulsory citizenship behavior
publisher	Frontiers Media S.A.
publishDate	2021
url	https://doaj.org/article/f3ec36686a0d44988b1078028cefc279
work_keys_str_mv	AT alitbaig tracinganunyieldingworkcompulsionamoderatedmediationmodelofabusivesupervisionandcompulsorycitizenshipbehavior AT zahidriaz tracinganunyieldingworkcompulsionamoderatedmediationmodelofabusivesupervisionandcompulsorycitizenshipbehavior
_version_	1718405210755301376

Tracing an Unyielding Work Compulsion: A Moderated Mediation Model of Abusive Supervision and Compulsory Citizenship Behavior

Ejemplares similares