Implementing inter-professional patient-family centered plan of care meetings on an inpatient hospital unit

Inpatient plan of care meetings support efforts to encourage collaborative practice and patient-family centered care and result in an effective strategy to enhance communication and patient satisfaction. Clinical team members participated in patient/family centered plan of care meetings at a communi...

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Autores principales: Nicolas Hernandez, Alice Fornari, Sage Rose, Leanne Tortez
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Lenguaje:EN
Publicado: The Beryl Institute 2020
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spelling oai:doaj.org-article:f628784d76984de691e4e71cdde37f2a2021-11-15T04:31:12ZImplementing inter-professional patient-family centered plan of care meetings on an inpatient hospital unit2372-0247https://doaj.org/article/f628784d76984de691e4e71cdde37f2a2020-04-01T00:00:00Zhttps://pxjournal.org/journal/vol7/iss1/11https://doaj.org/toc/2372-0247Inpatient plan of care meetings support efforts to encourage collaborative practice and patient-family centered care and result in an effective strategy to enhance communication and patient satisfaction. Clinical team members participated in patient/family centered plan of care meetings at a community hospital in a selected inpatient unit with full time hospitalist physicians. Quantitative data were gathered pre/post implementation from the external Hospital Consumer Assessment of Health Care Providers (HCAHPS) survey. HCAHPS data were collected independently, specifically for questions related to communication between patients, family members/guardians and the medical team and also the effects of care transition. There was a slow but steady upward trend in selected domains that reflected the standpoint of patients/families specific to patient communication and patient experience in care transition(s) during hospitalization. A greater upward trend was noted in the domain of communication with doctors. Qualitative data analysis revealed positive attitudes towards the plan of care meetings, and team members expressed concern regarding redundancy of information. Sharing amongst providers throughout the day identified a need for clearer criteria in patient selection for these meetings to maximize efforts and resources. A major concern was lack of direct feedback from the patient and family, the end users of the meetings. From this study, inter-professional collaboration in patient family centered care can be viewed as a positive aspect of efficient and innovative care delivery. More evidence-based research is needed to guide how inpatient hospital clinical care planning can be standardized to optimize the way in which patient family centered care can be supported by a collaborative coordinated effort among clinical team members. <strong>Experience Framework</strong> This article is associated with the Quality & Clinical Excellence lens of The Beryl Institute Experience Framework. (<a href="http://bit.ly/ExperienceFramework">http://bit.ly/ExperienceFramework</a>) <ul> <li><a href="https://www.theberylinstitute.org/page/PXSEARCH#resource-list-all/?view_28_page=1&view_28_filters=%5B%7B%22field%22%3A%22field_38%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22PXJ%20Article%22%5D%7D%2C%7B%22field%22%3A%22field_20%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%2C%7B%22field%22%3A%22field_40%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%2C%22Quality%20%26%20Clinical%20Excellence%22%5D%7D%2C%7B%22field%22%3A%22field_41%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%5D">Access other PXJ articles</a> related to this lens.</li> <li><a href="https://www.theberylinstitute.org/page/Ecosystem-QualityClinicalExcellence">Access other resources</a> related to this lens.</li> </ul>Nicolas HernandezAlice FornariSage RoseLeanne TortezThe Beryl Institutearticlecollaborative practicepatient centeredpatient-family centeredinter-professionalcommunicationinpatient carehcahpscare transition in care and discharge planningMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2020)
institution DOAJ
collection DOAJ
language EN
topic collaborative practice
patient centered
patient-family centered
inter-professional
communication
inpatient care
hcahps
care transition in care and discharge planning
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
spellingShingle collaborative practice
patient centered
patient-family centered
inter-professional
communication
inpatient care
hcahps
care transition in care and discharge planning
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
Nicolas Hernandez
Alice Fornari
Sage Rose
Leanne Tortez
Implementing inter-professional patient-family centered plan of care meetings on an inpatient hospital unit
description Inpatient plan of care meetings support efforts to encourage collaborative practice and patient-family centered care and result in an effective strategy to enhance communication and patient satisfaction. Clinical team members participated in patient/family centered plan of care meetings at a community hospital in a selected inpatient unit with full time hospitalist physicians. Quantitative data were gathered pre/post implementation from the external Hospital Consumer Assessment of Health Care Providers (HCAHPS) survey. HCAHPS data were collected independently, specifically for questions related to communication between patients, family members/guardians and the medical team and also the effects of care transition. There was a slow but steady upward trend in selected domains that reflected the standpoint of patients/families specific to patient communication and patient experience in care transition(s) during hospitalization. A greater upward trend was noted in the domain of communication with doctors. Qualitative data analysis revealed positive attitudes towards the plan of care meetings, and team members expressed concern regarding redundancy of information. Sharing amongst providers throughout the day identified a need for clearer criteria in patient selection for these meetings to maximize efforts and resources. A major concern was lack of direct feedback from the patient and family, the end users of the meetings. From this study, inter-professional collaboration in patient family centered care can be viewed as a positive aspect of efficient and innovative care delivery. More evidence-based research is needed to guide how inpatient hospital clinical care planning can be standardized to optimize the way in which patient family centered care can be supported by a collaborative coordinated effort among clinical team members. <strong>Experience Framework</strong> This article is associated with the Quality & Clinical Excellence lens of The Beryl Institute Experience Framework. (<a href="http://bit.ly/ExperienceFramework">http://bit.ly/ExperienceFramework</a>) <ul> <li><a href="https://www.theberylinstitute.org/page/PXSEARCH#resource-list-all/?view_28_page=1&view_28_filters=%5B%7B%22field%22%3A%22field_38%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22PXJ%20Article%22%5D%7D%2C%7B%22field%22%3A%22field_20%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%2C%7B%22field%22%3A%22field_40%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%2C%22Quality%20%26%20Clinical%20Excellence%22%5D%7D%2C%7B%22field%22%3A%22field_41%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%5D">Access other PXJ articles</a> related to this lens.</li> <li><a href="https://www.theberylinstitute.org/page/Ecosystem-QualityClinicalExcellence">Access other resources</a> related to this lens.</li> </ul>
format article
author Nicolas Hernandez
Alice Fornari
Sage Rose
Leanne Tortez
author_facet Nicolas Hernandez
Alice Fornari
Sage Rose
Leanne Tortez
author_sort Nicolas Hernandez
title Implementing inter-professional patient-family centered plan of care meetings on an inpatient hospital unit
title_short Implementing inter-professional patient-family centered plan of care meetings on an inpatient hospital unit
title_full Implementing inter-professional patient-family centered plan of care meetings on an inpatient hospital unit
title_fullStr Implementing inter-professional patient-family centered plan of care meetings on an inpatient hospital unit
title_full_unstemmed Implementing inter-professional patient-family centered plan of care meetings on an inpatient hospital unit
title_sort implementing inter-professional patient-family centered plan of care meetings on an inpatient hospital unit
publisher The Beryl Institute
publishDate 2020
url https://doaj.org/article/f628784d76984de691e4e71cdde37f2a
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