Export Promotion Agencies’ Lived Turmoil, Response and Strategies in COVID-19 Times

This paper explores Export Promotion Agencies’ (EPAs’) lived turmoil amid the COVID-19 crisis. It investigates: the EPAs’ perspective on pandemic impact on exporting SMEs; the pandemic impact on EPAs, their operations and response strategies; and EPAs’ perception and expectations post-COVID. The res...

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Autores principales:	Valeska V. Geldres-Weiss, Nathaniel P. Massa, Joaquín Monreal-Pérez
Formato:	article
Lenguaje:	EN
Publicado:	MDPI AG 2021
Materias:	Export Promotion Agencies exports internationalisation SME COVID-19 crisis Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350
Acceso en línea:	https://doaj.org/article/f6497cd3abfd4d96af15bdbfa4bd7573
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spelling	oai:doaj.org-article:f6497cd3abfd4d96af15bdbfa4bd75732021-11-11T19:42:36ZExport Promotion Agencies’ Lived Turmoil, Response and Strategies in COVID-19 Times10.3390/su1321120562071-1050https://doaj.org/article/f6497cd3abfd4d96af15bdbfa4bd75732021-11-01T00:00:00Zhttps://www.mdpi.com/2071-1050/13/21/12056https://doaj.org/toc/2071-1050This paper explores Export Promotion Agencies’ (EPAs’) lived turmoil amid the COVID-19 crisis. It investigates: the EPAs’ perspective on pandemic impact on exporting SMEs; the pandemic impact on EPAs, their operations and response strategies; and EPAs’ perception and expectations post-COVID. The research draws on in-depth interviews with three countries’ EPA managers (Chile, Ecuador, Peru); five elite informants engaged operationally and strategically. A narrative approach inquiring on human experience is adopted, enabling rich insights on complex dynamics and contextual realities ‘from the inside’. Notwithstanding heavy regional impact, no research exists on South America; especially EPAs’ role in COVID times. The methodology provides intimate first-hand knowledge on idiosyncratic circumstances shrouded in uncertainty; unprecedented challenges faced at ground zero, addressed in unconventional ways. Country-specific complexities compounded pandemic impact. EPAs were compelled to rediscover their purpose, devising novel responses to help exporting SMEs. Notwithstanding reduced budgets and layoffs, the EPAs persevered, innovating resource-light solutions to pragmatically surmount turmoil; effectively serving their mission amid uncertainty and adversity. In/formal emergent trust-based cooperation strategies proved crucial. Also accentuated was production and consumption environmental sustainability. Detailed front-line perspectives provide valuable insight and important lessons on complex challenges endured and effective EPA action. Post-COVID perspectives, best practice and policy support recommendations are forthcoming.Valeska V. Geldres-WeissNathaniel P. MassaJoaquín Monreal-PérezMDPI AGarticleExport Promotion AgenciesexportsinternationalisationSMECOVID-19crisisEnvironmental effects of industries and plantsTD194-195Renewable energy sourcesTJ807-830Environmental sciencesGE1-350ENSustainability, Vol 13, Iss 12056, p 12056 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Export Promotion Agencies exports internationalisation SME COVID-19 crisis Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350
spellingShingle	Export Promotion Agencies exports internationalisation SME COVID-19 crisis Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350 Valeska V. Geldres-Weiss Nathaniel P. Massa Joaquín Monreal-Pérez Export Promotion Agencies’ Lived Turmoil, Response and Strategies in COVID-19 Times
description	This paper explores Export Promotion Agencies’ (EPAs’) lived turmoil amid the COVID-19 crisis. It investigates: the EPAs’ perspective on pandemic impact on exporting SMEs; the pandemic impact on EPAs, their operations and response strategies; and EPAs’ perception and expectations post-COVID. The research draws on in-depth interviews with three countries’ EPA managers (Chile, Ecuador, Peru); five elite informants engaged operationally and strategically. A narrative approach inquiring on human experience is adopted, enabling rich insights on complex dynamics and contextual realities ‘from the inside’. Notwithstanding heavy regional impact, no research exists on South America; especially EPAs’ role in COVID times. The methodology provides intimate first-hand knowledge on idiosyncratic circumstances shrouded in uncertainty; unprecedented challenges faced at ground zero, addressed in unconventional ways. Country-specific complexities compounded pandemic impact. EPAs were compelled to rediscover their purpose, devising novel responses to help exporting SMEs. Notwithstanding reduced budgets and layoffs, the EPAs persevered, innovating resource-light solutions to pragmatically surmount turmoil; effectively serving their mission amid uncertainty and adversity. In/formal emergent trust-based cooperation strategies proved crucial. Also accentuated was production and consumption environmental sustainability. Detailed front-line perspectives provide valuable insight and important lessons on complex challenges endured and effective EPA action. Post-COVID perspectives, best practice and policy support recommendations are forthcoming.
format	article
author	Valeska V. Geldres-Weiss Nathaniel P. Massa Joaquín Monreal-Pérez
author_facet	Valeska V. Geldres-Weiss Nathaniel P. Massa Joaquín Monreal-Pérez
author_sort	Valeska V. Geldres-Weiss
title	Export Promotion Agencies’ Lived Turmoil, Response and Strategies in COVID-19 Times
title_short	Export Promotion Agencies’ Lived Turmoil, Response and Strategies in COVID-19 Times
title_full	Export Promotion Agencies’ Lived Turmoil, Response and Strategies in COVID-19 Times
title_fullStr	Export Promotion Agencies’ Lived Turmoil, Response and Strategies in COVID-19 Times
title_full_unstemmed	Export Promotion Agencies’ Lived Turmoil, Response and Strategies in COVID-19 Times
title_sort	export promotion agencies’ lived turmoil, response and strategies in covid-19 times
publisher	MDPI AG
publishDate	2021
url	https://doaj.org/article/f6497cd3abfd4d96af15bdbfa4bd7573
work_keys_str_mv	AT valeskavgeldresweiss exportpromotionagencieslivedturmoilresponseandstrategiesincovid19times AT nathanielpmassa exportpromotionagencieslivedturmoilresponseandstrategiesincovid19times AT joaquinmonrealperez exportpromotionagencieslivedturmoilresponseandstrategiesincovid19times
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Export Promotion Agencies’ Lived Turmoil, Response and Strategies in COVID-19 Times

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