Effects of corporate social responsibility on SMEs’ performance in emerging market

Corporate social responsibility (CSR) is a growing issue in emerging markets. This study aims to evaluate the impact of CSR on firms’ performance by exploring the role of mediating variables such as corporate reputation (CR) and customers’ purchasing intention (CPI). We use the quantitative techniqu...

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Autores principales: Tiep Le Thanh, Ngo Quang Huan, Tran Thi Thuy Hong
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2021
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Acceso en línea:https://doaj.org/article/f675e636dfdb4d3d8c34765e46e14942
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spelling oai:doaj.org-article:f675e636dfdb4d3d8c34765e46e149422021-12-02T18:16:46ZEffects of corporate social responsibility on SMEs’ performance in emerging market2331-197510.1080/23311975.2021.1878978https://doaj.org/article/f675e636dfdb4d3d8c34765e46e149422021-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2021.1878978https://doaj.org/toc/2331-1975Corporate social responsibility (CSR) is a growing issue in emerging markets. This study aims to evaluate the impact of CSR on firms’ performance by exploring the role of mediating variables such as corporate reputation (CR) and customers’ purchasing intention (CPI). We use the quantitative technique of Partial Least Squares Structural Equation Modeling (PLS-SEM) techniques to analyze the data of the small and medium-size enterprises (SMEs) from the Southern Vietnam in 2020. The findings suggest a positive and significant impact of corporate/ social responsibility on firms’ performance through mediating role of CR and CPI. This study contributes to the literature on corporate social responsibility and firms’ performance of SMEs in the emerging country context. The outcomes of this study can be used by entrepreneurs, top management as an attempt to boost the performance of the SMEs in emerging markets by applying CSR measures for sustainable competitive advantage. A mediating role of corporate reputation (CR) and customers’ purchasing intention (CPI) as a value-added contribution to this study.Tiep Le ThanhNgo Quang HuanTran Thi Thuy HongTaylor & Francis Grouparticlecorporate social responsibilitycorporate reputationconsumer purchasing intentionsmes’ performanceemerging marketsouthern vietnamBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 8, Iss 1 (2021)
institution DOAJ
collection DOAJ
language EN
topic corporate social responsibility
corporate reputation
consumer purchasing intention
smes’ performance
emerging market
southern vietnam
Business
HF5001-6182
Management. Industrial management
HD28-70
spellingShingle corporate social responsibility
corporate reputation
consumer purchasing intention
smes’ performance
emerging market
southern vietnam
Business
HF5001-6182
Management. Industrial management
HD28-70
Tiep Le Thanh
Ngo Quang Huan
Tran Thi Thuy Hong
Effects of corporate social responsibility on SMEs’ performance in emerging market
description Corporate social responsibility (CSR) is a growing issue in emerging markets. This study aims to evaluate the impact of CSR on firms’ performance by exploring the role of mediating variables such as corporate reputation (CR) and customers’ purchasing intention (CPI). We use the quantitative technique of Partial Least Squares Structural Equation Modeling (PLS-SEM) techniques to analyze the data of the small and medium-size enterprises (SMEs) from the Southern Vietnam in 2020. The findings suggest a positive and significant impact of corporate/ social responsibility on firms’ performance through mediating role of CR and CPI. This study contributes to the literature on corporate social responsibility and firms’ performance of SMEs in the emerging country context. The outcomes of this study can be used by entrepreneurs, top management as an attempt to boost the performance of the SMEs in emerging markets by applying CSR measures for sustainable competitive advantage. A mediating role of corporate reputation (CR) and customers’ purchasing intention (CPI) as a value-added contribution to this study.
format article
author Tiep Le Thanh
Ngo Quang Huan
Tran Thi Thuy Hong
author_facet Tiep Le Thanh
Ngo Quang Huan
Tran Thi Thuy Hong
author_sort Tiep Le Thanh
title Effects of corporate social responsibility on SMEs’ performance in emerging market
title_short Effects of corporate social responsibility on SMEs’ performance in emerging market
title_full Effects of corporate social responsibility on SMEs’ performance in emerging market
title_fullStr Effects of corporate social responsibility on SMEs’ performance in emerging market
title_full_unstemmed Effects of corporate social responsibility on SMEs’ performance in emerging market
title_sort effects of corporate social responsibility on smes’ performance in emerging market
publisher Taylor & Francis Group
publishDate 2021
url https://doaj.org/article/f675e636dfdb4d3d8c34765e46e14942
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AT ngoquanghuan effectsofcorporatesocialresponsibilityonsmesperformanceinemergingmarket
AT tranthithuyhong effectsofcorporatesocialresponsibilityonsmesperformanceinemergingmarket
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