Performance of quality improvement offices in hospitals: Challenges and Approaches

Introduction: Identifying the challenges of Quality Improvement Offices (QIOs) not only helps in planning the quality of hospital services and in trying to provide a suitable solution to solve the problems of these offices but also plays an important role in strengthening the offices and increasing...

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Autores principales: Ebrahim Jaafari pooyan, Hojjat Rahmani, Mohammadamin Mirshekari
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Lenguaje:FA
Publicado: Tehran University of Medical Sciences 2020
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Acceso en línea:https://doaj.org/article/f6c4d99923514461a62c6be67e96021f
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spelling oai:doaj.org-article:f6c4d99923514461a62c6be67e96021f2021-11-21T04:43:02ZPerformance of quality improvement offices in hospitals: Challenges and Approaches2008-19282228-7450https://doaj.org/article/f6c4d99923514461a62c6be67e96021f2020-12-01T00:00:00Zhttp://jhosp.tums.ac.ir/article-1-6359-en.htmlhttps://doaj.org/toc/2008-1928https://doaj.org/toc/2228-7450Introduction: Identifying the challenges of Quality Improvement Offices (QIOs) not only helps in planning the quality of hospital services and in trying to provide a suitable solution to solve the problems of these offices but also plays an important role in strengthening the offices and increasing the quality of clinical and non-clinical services of hospitals. This study aimed to investigate the challenges of quality improvement offices in hospitals and provide appropriate solutions. Methods: The present qualitative research was conducted using semi-structured interviews with 40 managers and hospital boards, matrons, quality improvement experts of hospitals and accreditation offices experts of medical universities in Tehran. Content analysis method was used to analyze the data obtained from the interviews. Then, the collected data were analyzed and classified by MAXQDA10 software. Results: By analyzing the interviews in the field of challenges and solutions, the extracted codes were classified into four areas of management, standards, evaluation and staff. The most codes were related to management with 5 themes and 21 sub-themes. In addition, most of the solutions were related to the field of management. Conclusion: The findings of the study showed that most of the challenges and solutions were in the field of management. Focusing on this field could be helpful in improving the quality of offices performance.Ebrahim Jaafari pooyanHojjat RahmaniMohammadamin MirshekariTehran University of Medical Sciencesarticlequality improvementchallengeshospitalsPublic aspects of medicineRA1-1270FAبیمارستان, Vol 19, Iss 4, Pp 19-30 (2020)
institution DOAJ
collection DOAJ
language FA
topic quality improvement
challenges
hospitals
Public aspects of medicine
RA1-1270
spellingShingle quality improvement
challenges
hospitals
Public aspects of medicine
RA1-1270
Ebrahim Jaafari pooyan
Hojjat Rahmani
Mohammadamin Mirshekari
Performance of quality improvement offices in hospitals: Challenges and Approaches
description Introduction: Identifying the challenges of Quality Improvement Offices (QIOs) not only helps in planning the quality of hospital services and in trying to provide a suitable solution to solve the problems of these offices but also plays an important role in strengthening the offices and increasing the quality of clinical and non-clinical services of hospitals. This study aimed to investigate the challenges of quality improvement offices in hospitals and provide appropriate solutions. Methods: The present qualitative research was conducted using semi-structured interviews with 40 managers and hospital boards, matrons, quality improvement experts of hospitals and accreditation offices experts of medical universities in Tehran. Content analysis method was used to analyze the data obtained from the interviews. Then, the collected data were analyzed and classified by MAXQDA10 software. Results: By analyzing the interviews in the field of challenges and solutions, the extracted codes were classified into four areas of management, standards, evaluation and staff. The most codes were related to management with 5 themes and 21 sub-themes. In addition, most of the solutions were related to the field of management. Conclusion: The findings of the study showed that most of the challenges and solutions were in the field of management. Focusing on this field could be helpful in improving the quality of offices performance.
format article
author Ebrahim Jaafari pooyan
Hojjat Rahmani
Mohammadamin Mirshekari
author_facet Ebrahim Jaafari pooyan
Hojjat Rahmani
Mohammadamin Mirshekari
author_sort Ebrahim Jaafari pooyan
title Performance of quality improvement offices in hospitals: Challenges and Approaches
title_short Performance of quality improvement offices in hospitals: Challenges and Approaches
title_full Performance of quality improvement offices in hospitals: Challenges and Approaches
title_fullStr Performance of quality improvement offices in hospitals: Challenges and Approaches
title_full_unstemmed Performance of quality improvement offices in hospitals: Challenges and Approaches
title_sort performance of quality improvement offices in hospitals: challenges and approaches
publisher Tehran University of Medical Sciences
publishDate 2020
url https://doaj.org/article/f6c4d99923514461a62c6be67e96021f
work_keys_str_mv AT ebrahimjaafaripooyan performanceofqualityimprovementofficesinhospitalschallengesandapproaches
AT hojjatrahmani performanceofqualityimprovementofficesinhospitalschallengesandapproaches
AT mohammadaminmirshekari performanceofqualityimprovementofficesinhospitalschallengesandapproaches
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