Chatbots in the fight against the COVID-19 pandemic

We are all together in a fight against the COVID-19 pandemic. Chatbots, if effectively designed and deployed, could help us by sharing up-to-date information quickly, encouraging desired health impacting behaviors, and lessening the psychological damage caused by fear and isolation. Despite this pot...

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Autores principales: Adam S. Miner, Liliana Laranjo, A. Baki Kocaballi
Formato: article
Lenguaje:EN
Publicado: Nature Portfolio 2020
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Acceso en línea:https://doaj.org/article/f75393dadf3a4c4c8b36c2da8e313a35
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spelling oai:doaj.org-article:f75393dadf3a4c4c8b36c2da8e313a352021-12-02T15:38:24ZChatbots in the fight against the COVID-19 pandemic10.1038/s41746-020-0280-02398-6352https://doaj.org/article/f75393dadf3a4c4c8b36c2da8e313a352020-05-01T00:00:00Zhttps://doi.org/10.1038/s41746-020-0280-0https://doaj.org/toc/2398-6352We are all together in a fight against the COVID-19 pandemic. Chatbots, if effectively designed and deployed, could help us by sharing up-to-date information quickly, encouraging desired health impacting behaviors, and lessening the psychological damage caused by fear and isolation. Despite this potential, the risk of amplifying misinformation and the lack of prior effectiveness research is cause for concern. Immediate collaborations between healthcare workers, companies, academics and governments are merited and may aid future pandemic preparedness efforts.Adam S. MinerLiliana LaranjoA. Baki KocaballiNature PortfolioarticleComputer applications to medicine. Medical informaticsR858-859.7ENnpj Digital Medicine, Vol 3, Iss 1, Pp 1-4 (2020)
institution DOAJ
collection DOAJ
language EN
topic Computer applications to medicine. Medical informatics
R858-859.7
spellingShingle Computer applications to medicine. Medical informatics
R858-859.7
Adam S. Miner
Liliana Laranjo
A. Baki Kocaballi
Chatbots in the fight against the COVID-19 pandemic
description We are all together in a fight against the COVID-19 pandemic. Chatbots, if effectively designed and deployed, could help us by sharing up-to-date information quickly, encouraging desired health impacting behaviors, and lessening the psychological damage caused by fear and isolation. Despite this potential, the risk of amplifying misinformation and the lack of prior effectiveness research is cause for concern. Immediate collaborations between healthcare workers, companies, academics and governments are merited and may aid future pandemic preparedness efforts.
format article
author Adam S. Miner
Liliana Laranjo
A. Baki Kocaballi
author_facet Adam S. Miner
Liliana Laranjo
A. Baki Kocaballi
author_sort Adam S. Miner
title Chatbots in the fight against the COVID-19 pandemic
title_short Chatbots in the fight against the COVID-19 pandemic
title_full Chatbots in the fight against the COVID-19 pandemic
title_fullStr Chatbots in the fight against the COVID-19 pandemic
title_full_unstemmed Chatbots in the fight against the COVID-19 pandemic
title_sort chatbots in the fight against the covid-19 pandemic
publisher Nature Portfolio
publishDate 2020
url https://doaj.org/article/f75393dadf3a4c4c8b36c2da8e313a35
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