Chatbots in the fight against the COVID-19 pandemic
We are all together in a fight against the COVID-19 pandemic. Chatbots, if effectively designed and deployed, could help us by sharing up-to-date information quickly, encouraging desired health impacting behaviors, and lessening the psychological damage caused by fear and isolation. Despite this pot...
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2020
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oai:doaj.org-article:f75393dadf3a4c4c8b36c2da8e313a352021-12-02T15:38:24ZChatbots in the fight against the COVID-19 pandemic10.1038/s41746-020-0280-02398-6352https://doaj.org/article/f75393dadf3a4c4c8b36c2da8e313a352020-05-01T00:00:00Zhttps://doi.org/10.1038/s41746-020-0280-0https://doaj.org/toc/2398-6352We are all together in a fight against the COVID-19 pandemic. Chatbots, if effectively designed and deployed, could help us by sharing up-to-date information quickly, encouraging desired health impacting behaviors, and lessening the psychological damage caused by fear and isolation. Despite this potential, the risk of amplifying misinformation and the lack of prior effectiveness research is cause for concern. Immediate collaborations between healthcare workers, companies, academics and governments are merited and may aid future pandemic preparedness efforts.Adam S. MinerLiliana LaranjoA. Baki KocaballiNature PortfolioarticleComputer applications to medicine. Medical informaticsR858-859.7ENnpj Digital Medicine, Vol 3, Iss 1, Pp 1-4 (2020) |
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Computer applications to medicine. Medical informatics R858-859.7 |
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Computer applications to medicine. Medical informatics R858-859.7 Adam S. Miner Liliana Laranjo A. Baki Kocaballi Chatbots in the fight against the COVID-19 pandemic |
description |
We are all together in a fight against the COVID-19 pandemic. Chatbots, if effectively designed and deployed, could help us by sharing up-to-date information quickly, encouraging desired health impacting behaviors, and lessening the psychological damage caused by fear and isolation. Despite this potential, the risk of amplifying misinformation and the lack of prior effectiveness research is cause for concern. Immediate collaborations between healthcare workers, companies, academics and governments are merited and may aid future pandemic preparedness efforts. |
format |
article |
author |
Adam S. Miner Liliana Laranjo A. Baki Kocaballi |
author_facet |
Adam S. Miner Liliana Laranjo A. Baki Kocaballi |
author_sort |
Adam S. Miner |
title |
Chatbots in the fight against the COVID-19 pandemic |
title_short |
Chatbots in the fight against the COVID-19 pandemic |
title_full |
Chatbots in the fight against the COVID-19 pandemic |
title_fullStr |
Chatbots in the fight against the COVID-19 pandemic |
title_full_unstemmed |
Chatbots in the fight against the COVID-19 pandemic |
title_sort |
chatbots in the fight against the covid-19 pandemic |
publisher |
Nature Portfolio |
publishDate |
2020 |
url |
https://doaj.org/article/f75393dadf3a4c4c8b36c2da8e313a35 |
work_keys_str_mv |
AT adamsminer chatbotsinthefightagainstthecovid19pandemic AT lilianalaranjo chatbotsinthefightagainstthecovid19pandemic AT abakikocaballi chatbotsinthefightagainstthecovid19pandemic |
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