Patient Experience and Satisfaction with an e-Health Care Management Application for Inflammatory Bowel Diseases

Background: Rising healthcare expenditures have been partially attributed to suboptimal management of inflammatory bowel diseases (IBD). Electronic health interventions may help improve care management for IBD patients, but there is a need to better understand patient perspectives on these emerging...

Descripción completa

Guardado en:

Detalles Bibliográficos
Autores principales:	Aria Zand, Audrey Nguyen, Courtney Reynolds, Ariela Khandadash, Eric Esrailian, Daniel Hommes
Formato:	article
Lenguaje:	EN
Publicado:	MDPI AG 2021
Materias:	electronic health mobile health mobile applications chronic disease management patient experience inflammatory bowel disease Medicine R
Acceso en línea:	https://doaj.org/article/f7a02cd5d20c451385d9f9e24efaab69
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

id	oai:doaj.org-article:f7a02cd5d20c451385d9f9e24efaab69
record_format	dspace
spelling	oai:doaj.org-article:f7a02cd5d20c451385d9f9e24efaab692021-11-25T17:47:56ZPatient Experience and Satisfaction with an e-Health Care Management Application for Inflammatory Bowel Diseases10.3390/ijerph1822117471660-46011661-7827https://doaj.org/article/f7a02cd5d20c451385d9f9e24efaab692021-11-01T00:00:00Zhttps://www.mdpi.com/1660-4601/18/22/11747https://doaj.org/toc/1661-7827https://doaj.org/toc/1660-4601Background: Rising healthcare expenditures have been partially attributed to suboptimal management of inflammatory bowel diseases (IBD). Electronic health interventions may help improve care management for IBD patients, but there is a need to better understand patient perspectives on these emerging technologies. Aims: The primary aim was to evaluate patient satisfaction and experience with the UCLA eIBD mobile application, an integrative care management platform with disease activity monitoring tools and educational modules. The secondary objective was to capture patient feedback on how to improve the mobile application. Methods: We surveyed IBD patients treated at the UCLA Center for Inflammatory Bowel Diseases. The patient experience survey assessed the patients’ overall satisfaction with the application, perception of health outcomes after participation in the program, and feedback on educational modules as well as areas for application improvement. Results: 50 patients were included. The responses indicated that the patients were greatly satisfied with the ease of patient–provider communication within the application and appointment scheduling features (68%). A majority of respondents (54%) also reported that program participation resulted in improved perception of disease control and quality of life. Lastly, a majority of participants (79%) would recommend this application to others. Conclusions: Mobile tools such as UCLA eIBD have promising implications for integration into patients’ daily lives. This patient satisfaction study suggests the feasibility of using this mobile application by patients and providers. We further showed that UCLA eIBD and its holistic approach led to improved patient experience and satisfaction, which can provide useful recommendations for future electronic health solutions.Aria ZandAudrey NguyenCourtney ReynoldsAriela KhandadashEric EsrailianDaniel HommesMDPI AGarticleelectronic healthmobile healthmobile applicationschronic disease managementpatient experienceinflammatory bowel diseaseMedicineRENInternational Journal of Environmental Research and Public Health, Vol 18, Iss 11747, p 11747 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	electronic health mobile health mobile applications chronic disease management patient experience inflammatory bowel disease Medicine R
spellingShingle	electronic health mobile health mobile applications chronic disease management patient experience inflammatory bowel disease Medicine R Aria Zand Audrey Nguyen Courtney Reynolds Ariela Khandadash Eric Esrailian Daniel Hommes Patient Experience and Satisfaction with an e-Health Care Management Application for Inflammatory Bowel Diseases
description	Background: Rising healthcare expenditures have been partially attributed to suboptimal management of inflammatory bowel diseases (IBD). Electronic health interventions may help improve care management for IBD patients, but there is a need to better understand patient perspectives on these emerging technologies. Aims: The primary aim was to evaluate patient satisfaction and experience with the UCLA eIBD mobile application, an integrative care management platform with disease activity monitoring tools and educational modules. The secondary objective was to capture patient feedback on how to improve the mobile application. Methods: We surveyed IBD patients treated at the UCLA Center for Inflammatory Bowel Diseases. The patient experience survey assessed the patients’ overall satisfaction with the application, perception of health outcomes after participation in the program, and feedback on educational modules as well as areas for application improvement. Results: 50 patients were included. The responses indicated that the patients were greatly satisfied with the ease of patient–provider communication within the application and appointment scheduling features (68%). A majority of respondents (54%) also reported that program participation resulted in improved perception of disease control and quality of life. Lastly, a majority of participants (79%) would recommend this application to others. Conclusions: Mobile tools such as UCLA eIBD have promising implications for integration into patients’ daily lives. This patient satisfaction study suggests the feasibility of using this mobile application by patients and providers. We further showed that UCLA eIBD and its holistic approach led to improved patient experience and satisfaction, which can provide useful recommendations for future electronic health solutions.
format	article
author	Aria Zand Audrey Nguyen Courtney Reynolds Ariela Khandadash Eric Esrailian Daniel Hommes
author_facet	Aria Zand Audrey Nguyen Courtney Reynolds Ariela Khandadash Eric Esrailian Daniel Hommes
author_sort	Aria Zand
title	Patient Experience and Satisfaction with an e-Health Care Management Application for Inflammatory Bowel Diseases
title_short	Patient Experience and Satisfaction with an e-Health Care Management Application for Inflammatory Bowel Diseases
title_full	Patient Experience and Satisfaction with an e-Health Care Management Application for Inflammatory Bowel Diseases
title_fullStr	Patient Experience and Satisfaction with an e-Health Care Management Application for Inflammatory Bowel Diseases
title_full_unstemmed	Patient Experience and Satisfaction with an e-Health Care Management Application for Inflammatory Bowel Diseases
title_sort	patient experience and satisfaction with an e-health care management application for inflammatory bowel diseases
publisher	MDPI AG
publishDate	2021
url	https://doaj.org/article/f7a02cd5d20c451385d9f9e24efaab69
work_keys_str_mv	AT ariazand patientexperienceandsatisfactionwithanehealthcaremanagementapplicationforinflammatoryboweldiseases AT audreynguyen patientexperienceandsatisfactionwithanehealthcaremanagementapplicationforinflammatoryboweldiseases AT courtneyreynolds patientexperienceandsatisfactionwithanehealthcaremanagementapplicationforinflammatoryboweldiseases AT arielakhandadash patientexperienceandsatisfactionwithanehealthcaremanagementapplicationforinflammatoryboweldiseases AT ericesrailian patientexperienceandsatisfactionwithanehealthcaremanagementapplicationforinflammatoryboweldiseases AT danielhommes patientexperienceandsatisfactionwithanehealthcaremanagementapplicationforinflammatoryboweldiseases
_version_	1718412021708357632

Patient Experience and Satisfaction with an e-Health Care Management Application for Inflammatory Bowel Diseases

Ejemplares similares