Designing an Invisible Employee Control Pattern in Public Organizations: The Case of Universities and Higher Education Institutes in Ilam Province

The present qualitative research set out to design a model for invisible employee control in public organizations. The research sample included managers at various universities and educational institutes in Ilam selected based on snowball sampling. A semi-structured interview was conducted with the...

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Autores principales: Neda Salimi, Mohammad Taban, Yasanallah pourashraf, Seidmehdi Veiseh
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Lenguaje:FA
Publicado: Islamic Azad University, Tabriz Branch 2021
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Acceso en línea:https://doaj.org/article/f7d07cbdc1ab4f52a2fc0399f07e1f44
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spelling oai:doaj.org-article:f7d07cbdc1ab4f52a2fc0399f07e1f442021-11-09T05:40:12ZDesigning an Invisible Employee Control Pattern in Public Organizations: The Case of Universities and Higher Education Institutes in Ilam Province2716-99792476-729810.30495/qjopm.2020.1873920.2550https://doaj.org/article/f7d07cbdc1ab4f52a2fc0399f07e1f442021-09-01T00:00:00Zhttp://jpm.iaut.ac.ir/article_684611_d35e82137fa2bbc352815c7056c0ae53.pdfhttps://doaj.org/toc/2716-9979https://doaj.org/toc/2476-7298The present qualitative research set out to design a model for invisible employee control in public organizations. The research sample included managers at various universities and educational institutes in Ilam selected based on snowball sampling. A semi-structured interview was conducted with the participants to collect the research data which were further analyzed based on Grounded Theory. The findings indicated that three sets of causal, contextual and intervening factors can influence invisible employee control. Causal factors include efficient evaluation system, adequate organizational supportive atmosphere, efficient supervision and control system and fair and unbiased employee promotion. Contextual factors comprise appreciating and rewarding effective services, taking personality characteristics into account and managers’ ethical supportive behavior towards employees. Intervening factors were found to be maintaining rule-orientation, reducing hidden powers and existence of clear specific control plans. Control pattern strategies were found to include empowering managers, developing human resources, promoting organizational intimacy, matching jobs with employees’ capabilities and adequate employment system. Finally, invisible employee control was construed as leading to organizational efficiency, customer satisfaction, promoting organizational accountability, and boosting employees’ participation and commitment.Neda SalimiMohammad TabanYasanallah pourashrafSeidmehdi VeisehIslamic Azad University, Tabriz Brancharticlecontrolinvisible employeespublic organizationsgrounded theoryManagement. Industrial managementHD28-70FAمدیریت بهره وری, Vol 15, Iss 3(58)پاییز, Pp 121-143 (2021)
institution DOAJ
collection DOAJ
language FA
topic control
invisible employees
public organizations
grounded theory
Management. Industrial management
HD28-70
spellingShingle control
invisible employees
public organizations
grounded theory
Management. Industrial management
HD28-70
Neda Salimi
Mohammad Taban
Yasanallah pourashraf
Seidmehdi Veiseh
Designing an Invisible Employee Control Pattern in Public Organizations: The Case of Universities and Higher Education Institutes in Ilam Province
description The present qualitative research set out to design a model for invisible employee control in public organizations. The research sample included managers at various universities and educational institutes in Ilam selected based on snowball sampling. A semi-structured interview was conducted with the participants to collect the research data which were further analyzed based on Grounded Theory. The findings indicated that three sets of causal, contextual and intervening factors can influence invisible employee control. Causal factors include efficient evaluation system, adequate organizational supportive atmosphere, efficient supervision and control system and fair and unbiased employee promotion. Contextual factors comprise appreciating and rewarding effective services, taking personality characteristics into account and managers’ ethical supportive behavior towards employees. Intervening factors were found to be maintaining rule-orientation, reducing hidden powers and existence of clear specific control plans. Control pattern strategies were found to include empowering managers, developing human resources, promoting organizational intimacy, matching jobs with employees’ capabilities and adequate employment system. Finally, invisible employee control was construed as leading to organizational efficiency, customer satisfaction, promoting organizational accountability, and boosting employees’ participation and commitment.
format article
author Neda Salimi
Mohammad Taban
Yasanallah pourashraf
Seidmehdi Veiseh
author_facet Neda Salimi
Mohammad Taban
Yasanallah pourashraf
Seidmehdi Veiseh
author_sort Neda Salimi
title Designing an Invisible Employee Control Pattern in Public Organizations: The Case of Universities and Higher Education Institutes in Ilam Province
title_short Designing an Invisible Employee Control Pattern in Public Organizations: The Case of Universities and Higher Education Institutes in Ilam Province
title_full Designing an Invisible Employee Control Pattern in Public Organizations: The Case of Universities and Higher Education Institutes in Ilam Province
title_fullStr Designing an Invisible Employee Control Pattern in Public Organizations: The Case of Universities and Higher Education Institutes in Ilam Province
title_full_unstemmed Designing an Invisible Employee Control Pattern in Public Organizations: The Case of Universities and Higher Education Institutes in Ilam Province
title_sort designing an invisible employee control pattern in public organizations: the case of universities and higher education institutes in ilam province
publisher Islamic Azad University, Tabriz Branch
publishDate 2021
url https://doaj.org/article/f7d07cbdc1ab4f52a2fc0399f07e1f44
work_keys_str_mv AT nedasalimi designinganinvisibleemployeecontrolpatterninpublicorganizationsthecaseofuniversitiesandhighereducationinstitutesinilamprovince
AT mohammadtaban designinganinvisibleemployeecontrolpatterninpublicorganizationsthecaseofuniversitiesandhighereducationinstitutesinilamprovince
AT yasanallahpourashraf designinganinvisibleemployeecontrolpatterninpublicorganizationsthecaseofuniversitiesandhighereducationinstitutesinilamprovince
AT seidmehdiveiseh designinganinvisibleemployeecontrolpatterninpublicorganizationsthecaseofuniversitiesandhighereducationinstitutesinilamprovince
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