Evaluation and Selection of Nigerian Third-Party Logistics Service Providers Using Multi-Criteria Decision Models

This paper is focused on solving the evaluation and selection of 3PL’s by applying multi-criteria decision-making methods. Nigerian Breweries, Nigerian Bottling Company (NBC), AG Leventis, Kobo logistics, and Flour Mills of Nigeria (FMN) were understudied. The main criteria on which evaluation is ba...

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Autores principales: Ejem E.A., Uka C.M., Dike D.N., Ikeogu C.C., Igboanusi C.C., Chukwu O.E.
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Lenguaje:EN
Publicado: Sciendo 2021
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Acceso en línea:https://doaj.org/article/f7f3eb818d1a4903b03118d95aa33159
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spelling oai:doaj.org-article:f7f3eb818d1a4903b03118d95aa331592021-12-05T14:11:08ZEvaluation and Selection of Nigerian Third-Party Logistics Service Providers Using Multi-Criteria Decision Models2336-303710.2478/logi-2021-0013https://doaj.org/article/f7f3eb818d1a4903b03118d95aa331592021-01-01T00:00:00Zhttps://doi.org/10.2478/logi-2021-0013https://doaj.org/toc/2336-3037This paper is focused on solving the evaluation and selection of 3PL’s by applying multi-criteria decision-making methods. Nigerian Breweries, Nigerian Bottling Company (NBC), AG Leventis, Kobo logistics, and Flour Mills of Nigeria (FMN) were understudied. The main criteria on which evaluation is based were established: Cost, Service level, Financial Capability, Reputation and Long-term relationship. A combination of two quantitative models was adopted in the study. Relevant data were collected through an oral interview with managers and key decision-makers at the companies. SWARA was first applied to the collated data to determine the relative weights of the criteria. Afterwards, the TOPSIS was applied to the weights developed using SWARA and on the performance of the selected service providers. After the analysis, the best service provider was identified as supplier 2 while the worst was supplier 5.Ejem E.A.Uka C.M.Dike D.N.Ikeogu C.C.Igboanusi C.C.Chukwu O.E.SciendoarticlelogisticsoutsourcingevaluationselectionmcdmswaratopsisTransportation and communicationsHE1-9990ENLOGI, Vol 12, Iss 1, Pp 135-146 (2021)
institution DOAJ
collection DOAJ
language EN
topic logistics
outsourcing
evaluation
selection
mcdm
swara
topsis
Transportation and communications
HE1-9990
spellingShingle logistics
outsourcing
evaluation
selection
mcdm
swara
topsis
Transportation and communications
HE1-9990
Ejem E.A.
Uka C.M.
Dike D.N.
Ikeogu C.C.
Igboanusi C.C.
Chukwu O.E.
Evaluation and Selection of Nigerian Third-Party Logistics Service Providers Using Multi-Criteria Decision Models
description This paper is focused on solving the evaluation and selection of 3PL’s by applying multi-criteria decision-making methods. Nigerian Breweries, Nigerian Bottling Company (NBC), AG Leventis, Kobo logistics, and Flour Mills of Nigeria (FMN) were understudied. The main criteria on which evaluation is based were established: Cost, Service level, Financial Capability, Reputation and Long-term relationship. A combination of two quantitative models was adopted in the study. Relevant data were collected through an oral interview with managers and key decision-makers at the companies. SWARA was first applied to the collated data to determine the relative weights of the criteria. Afterwards, the TOPSIS was applied to the weights developed using SWARA and on the performance of the selected service providers. After the analysis, the best service provider was identified as supplier 2 while the worst was supplier 5.
format article
author Ejem E.A.
Uka C.M.
Dike D.N.
Ikeogu C.C.
Igboanusi C.C.
Chukwu O.E.
author_facet Ejem E.A.
Uka C.M.
Dike D.N.
Ikeogu C.C.
Igboanusi C.C.
Chukwu O.E.
author_sort Ejem E.A.
title Evaluation and Selection of Nigerian Third-Party Logistics Service Providers Using Multi-Criteria Decision Models
title_short Evaluation and Selection of Nigerian Third-Party Logistics Service Providers Using Multi-Criteria Decision Models
title_full Evaluation and Selection of Nigerian Third-Party Logistics Service Providers Using Multi-Criteria Decision Models
title_fullStr Evaluation and Selection of Nigerian Third-Party Logistics Service Providers Using Multi-Criteria Decision Models
title_full_unstemmed Evaluation and Selection of Nigerian Third-Party Logistics Service Providers Using Multi-Criteria Decision Models
title_sort evaluation and selection of nigerian third-party logistics service providers using multi-criteria decision models
publisher Sciendo
publishDate 2021
url https://doaj.org/article/f7f3eb818d1a4903b03118d95aa33159
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