The Digital Strategy – Management Operative Tool of the National Agency of Fiscal Administration in Romania

In the present socio-economic context, governed by the pandemic and the economic crisis, there is a noticeable shift of trend in the institutional communication mode within the public administration and the National Agency of Fiscal Administration in Romania (NAFA), from the usual communication chan...

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Autores principales:	Monica Laura ZLATI, Cristian MIRICA, Angela Eliza MICU, Valentin Marian ANTOHI
Formato:	article
Lenguaje:	EN
Publicado:	Dunarea de Jos University of Galati 2021
Materias:	digitalisation efficiency operative management tax payers modelling Electronic computers. Computer science QA75.5-76.95 Economic theory. Demography HB1-3840 Economics as a science HB71-74
Acceso en línea:	https://doaj.org/article/f8f56badbcaa4b5eb06e042f36338443
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spelling	oai:doaj.org-article:f8f56badbcaa4b5eb06e042f363384432021-11-16T15:05:47ZThe Digital Strategy – Management Operative Tool of the National Agency of Fiscal Administration in Romania10.35219/eai158404091901584-0409https://doaj.org/article/f8f56badbcaa4b5eb06e042f363384432021-09-01T00:00:00Zhttp://www.eia.feaa.ugal.ro/images/eia/2021_2/ZlatiMiricaMicuAntohi.pdfhttps://doaj.org/toc/1584-0409In the present socio-economic context, governed by the pandemic and the economic crisis, there is a noticeable shift of trend in the institutional communication mode within the public administration and the National Agency of Fiscal Administration in Romania (NAFA), from the usual communication channels to the digital communication. This phenomenon is intensified by the preoccupation towards establishing digital communication with taxpayers and with national and international institutions in order to reach short and long-term management goals. We intend to analyse the efficiency of the strategic actions towards digitalisation through a structured survey applied to a number of 300 economic agents in order to identify both the improvement of the relation between the agency and the taxpayers, as well as the improvement of resource and time management. The methods employed are empirical to the specialised literature and analytical methods based on examining the data obtained in the survey and modelling it in an efficiency model. The result of the research will be useful to the decision-makers within the NAFA who will then be able to use it in identifying any systemic vulnerabilities and in addressing these through consistent adjustment of the strategy.Monica Laura ZLATI Cristian MIRICAAngela Eliza MICU Valentin Marian ANTOHI Dunarea de Jos University of Galatiarticledigitalisationefficiencyoperative managementtax payersmodellingElectronic computers. Computer scienceQA75.5-76.95Economic theory. DemographyHB1-3840Economics as a scienceHB71-74ENAnnals of Dunarea de Jos University. Fascicle I : Economics and Applied Informatics, Vol 27, Iss 2, Pp 39-45 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	digitalisation efficiency operative management tax payers modelling Electronic computers. Computer science QA75.5-76.95 Economic theory. Demography HB1-3840 Economics as a science HB71-74
spellingShingle	digitalisation efficiency operative management tax payers modelling Electronic computers. Computer science QA75.5-76.95 Economic theory. Demography HB1-3840 Economics as a science HB71-74 Monica Laura ZLATI Cristian MIRICA Angela Eliza MICU Valentin Marian ANTOHI The Digital Strategy – Management Operative Tool of the National Agency of Fiscal Administration in Romania
description	In the present socio-economic context, governed by the pandemic and the economic crisis, there is a noticeable shift of trend in the institutional communication mode within the public administration and the National Agency of Fiscal Administration in Romania (NAFA), from the usual communication channels to the digital communication. This phenomenon is intensified by the preoccupation towards establishing digital communication with taxpayers and with national and international institutions in order to reach short and long-term management goals. We intend to analyse the efficiency of the strategic actions towards digitalisation through a structured survey applied to a number of 300 economic agents in order to identify both the improvement of the relation between the agency and the taxpayers, as well as the improvement of resource and time management. The methods employed are empirical to the specialised literature and analytical methods based on examining the data obtained in the survey and modelling it in an efficiency model. The result of the research will be useful to the decision-makers within the NAFA who will then be able to use it in identifying any systemic vulnerabilities and in addressing these through consistent adjustment of the strategy.
format	article
author	Monica Laura ZLATI Cristian MIRICA Angela Eliza MICU Valentin Marian ANTOHI
author_facet	Monica Laura ZLATI Cristian MIRICA Angela Eliza MICU Valentin Marian ANTOHI
author_sort	Monica Laura ZLATI
title	The Digital Strategy – Management Operative Tool of the National Agency of Fiscal Administration in Romania
title_short	The Digital Strategy – Management Operative Tool of the National Agency of Fiscal Administration in Romania
title_full	The Digital Strategy – Management Operative Tool of the National Agency of Fiscal Administration in Romania
title_fullStr	The Digital Strategy – Management Operative Tool of the National Agency of Fiscal Administration in Romania
title_full_unstemmed	The Digital Strategy – Management Operative Tool of the National Agency of Fiscal Administration in Romania
title_sort	digital strategy – management operative tool of the national agency of fiscal administration in romania
publisher	Dunarea de Jos University of Galati
publishDate	2021
url	https://doaj.org/article/f8f56badbcaa4b5eb06e042f36338443
work_keys_str_mv	AT monicalaurazlati thedigitalstrategymanagementoperativetoolofthenationalagencyoffiscaladministrationinromania AT cristianmirica thedigitalstrategymanagementoperativetoolofthenationalagencyoffiscaladministrationinromania AT angelaelizamicu thedigitalstrategymanagementoperativetoolofthenationalagencyoffiscaladministrationinromania AT valentinmarianantohi thedigitalstrategymanagementoperativetoolofthenationalagencyoffiscaladministrationinromania AT monicalaurazlati digitalstrategymanagementoperativetoolofthenationalagencyoffiscaladministrationinromania AT cristianmirica digitalstrategymanagementoperativetoolofthenationalagencyoffiscaladministrationinromania AT angelaelizamicu digitalstrategymanagementoperativetoolofthenationalagencyoffiscaladministrationinromania AT valentinmarianantohi digitalstrategymanagementoperativetoolofthenationalagencyoffiscaladministrationinromania
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The Digital Strategy – Management Operative Tool of the National Agency of Fiscal Administration in Romania

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