How narrative transportation in movies affects audiences’ positive word-of-mouth: The mediating role of emotion

On the basis of the cognitive–affective–behavioral model, this study investigated the effects of narrative transportation in movies on audience emotion and positive word-of-mouth (PWOM). To the best of the authors’ knowledge, this is the first study to explore the effects of the multidimensionality...

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Autores principales: Shih-Tse Wang, Yao-Chien Tang
Formato: article
Lenguaje:EN
Publicado: Public Library of Science (PLoS) 2021
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Acceso en línea:https://doaj.org/article/f9153a71127a4af3b5ed67e139af3527
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spelling oai:doaj.org-article:f9153a71127a4af3b5ed67e139af35272021-11-11T07:51:49ZHow narrative transportation in movies affects audiences’ positive word-of-mouth: The mediating role of emotion1932-6203https://doaj.org/article/f9153a71127a4af3b5ed67e139af35272021-01-01T00:00:00Zhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC8570485/?tool=EBIhttps://doaj.org/toc/1932-6203On the basis of the cognitive–affective–behavioral model, this study investigated the effects of narrative transportation in movies on audience emotion and positive word-of-mouth (PWOM). To the best of the authors’ knowledge, this is the first study to explore the effects of the multidimensionality of narrative transportation on the multidimensionality of emotion. In this study, narrative transportation was divided into dimensions of empathy, immersion, and belief revision, and emotion was divided into pleasure and arousal. To explore the relationship between narrative transportation, emotions, and PWOM, the participants, comprising individuals with movie watching experience, completed a questionnaire on the movie that had left the deepest impression on them. The responses were analyzed through structural equation modeling. Empathy, immersion, and belief revision were significantly and positively associated with pleasure and arousal, which positively correlated with PWOM. The relationship between empathy or immersion and PWOM was partially mediated by pleasure and arousal, whereas pleasure and arousal fully mediated the association between belief revision and PWOM. Practical suggestions for filmmakers were derived from the present findings.Shih-Tse WangYao-Chien TangPublic Library of Science (PLoS)articleMedicineRScienceQENPLoS ONE, Vol 16, Iss 11 (2021)
institution DOAJ
collection DOAJ
language EN
topic Medicine
R
Science
Q
spellingShingle Medicine
R
Science
Q
Shih-Tse Wang
Yao-Chien Tang
How narrative transportation in movies affects audiences’ positive word-of-mouth: The mediating role of emotion
description On the basis of the cognitive–affective–behavioral model, this study investigated the effects of narrative transportation in movies on audience emotion and positive word-of-mouth (PWOM). To the best of the authors’ knowledge, this is the first study to explore the effects of the multidimensionality of narrative transportation on the multidimensionality of emotion. In this study, narrative transportation was divided into dimensions of empathy, immersion, and belief revision, and emotion was divided into pleasure and arousal. To explore the relationship between narrative transportation, emotions, and PWOM, the participants, comprising individuals with movie watching experience, completed a questionnaire on the movie that had left the deepest impression on them. The responses were analyzed through structural equation modeling. Empathy, immersion, and belief revision were significantly and positively associated with pleasure and arousal, which positively correlated with PWOM. The relationship between empathy or immersion and PWOM was partially mediated by pleasure and arousal, whereas pleasure and arousal fully mediated the association between belief revision and PWOM. Practical suggestions for filmmakers were derived from the present findings.
format article
author Shih-Tse Wang
Yao-Chien Tang
author_facet Shih-Tse Wang
Yao-Chien Tang
author_sort Shih-Tse Wang
title How narrative transportation in movies affects audiences’ positive word-of-mouth: The mediating role of emotion
title_short How narrative transportation in movies affects audiences’ positive word-of-mouth: The mediating role of emotion
title_full How narrative transportation in movies affects audiences’ positive word-of-mouth: The mediating role of emotion
title_fullStr How narrative transportation in movies affects audiences’ positive word-of-mouth: The mediating role of emotion
title_full_unstemmed How narrative transportation in movies affects audiences’ positive word-of-mouth: The mediating role of emotion
title_sort how narrative transportation in movies affects audiences’ positive word-of-mouth: the mediating role of emotion
publisher Public Library of Science (PLoS)
publishDate 2021
url https://doaj.org/article/f9153a71127a4af3b5ed67e139af3527
work_keys_str_mv AT shihtsewang hownarrativetransportationinmoviesaffectsaudiencespositivewordofmouththemediatingroleofemotion
AT yaochientang hownarrativetransportationinmoviesaffectsaudiencespositivewordofmouththemediatingroleofemotion
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