Taking water efficiency to the next level: digital tools to reduce non-revenue water

Efficiency optimization of urban water systems is a growing concern for water utilities worldwide. This case study aimed at evaluating the impact of using cloud-based tools on the reduction of both real (real-time network monitoring) and apparent water losses (integrated customer meters management)...

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Autores principales:	J. Cassidy, B. Barbosa, M. Damião, P. Ramalho, A. Ganhão, A. Santos, J. Feliciano
Formato:	article
Lenguaje:	EN
Publicado:	IWA Publishing 2021
Materias:	apparent losses cloud-based solutions digital water efficiency projects non-revenue water real losses Information technology T58.5-58.64 Environmental technology. Sanitary engineering TD1-1066
Acceso en línea:	https://doaj.org/article/f93f229181144cf1a4fccadfa8793aa0
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id	oai:doaj.org-article:f93f229181144cf1a4fccadfa8793aa0
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spelling	oai:doaj.org-article:f93f229181144cf1a4fccadfa8793aa02021-11-05T17:46:34ZTaking water efficiency to the next level: digital tools to reduce non-revenue water1464-71411465-173410.2166/hydro.2020.072https://doaj.org/article/f93f229181144cf1a4fccadfa8793aa02021-05-01T00:00:00Zhttp://jh.iwaponline.com/content/23/3/453https://doaj.org/toc/1464-7141https://doaj.org/toc/1465-1734Efficiency optimization of urban water systems is a growing concern for water utilities worldwide. This case study aimed at evaluating the impact of using cloud-based tools on the reduction of both real (real-time network monitoring) and apparent water losses (integrated customer meters management) in two water utilities. The incorporation of smart water solutions with a methodology for the management and operation of the systems allowed us to diagnose, prioritize areas and define actions to improve efficiency. Using a real-time monitoring tool allowed us to categorize bursts and to evaluate their impact on water loss volumes and to identify operational inefficiencies regarding detection and repair times, particularly in small and medium bursts. Additionally, the implementation of an integrated customer meters management tool allowed for an optimized meter management reducing apparent losses by estimating metering errors more accurately, enabling the water utilities to replace meters based on specific lifespan. Digitalization, through the implementation of optimized algorithms and early warning systems, allowed the analysis of data in a methodical and prompt manner resulting in non-revenue water reduction up to 8% in 3 years while improving the digital organization of data and its quality (reliability and accuracy), interdepartmental organization and communication, capacity building and utilities’ image among stakeholders. HIGHLIGHTS Two water utilities implemented web-based tools to promote the sustainable reduction of non-revenue water.; Implementing a real-time monitoring tool, utility A and B decreased 13 million m3/year in real losses.; Using an integrated customer meters management web-tool, both utilities decreased apparent losses by 3.1 million m3/year.; Non-revenue water reduced by 8% overall, resulting in savings of 5.8 million € in 3 years.;J. CassidyB. BarbosaM. DamiãoP. RamalhoA. GanhãoA. SantosJ. FelicianoIWA Publishingarticleapparent lossescloud-based solutionsdigital waterefficiency projectsnon-revenue waterreal lossesInformation technologyT58.5-58.64Environmental technology. Sanitary engineeringTD1-1066ENJournal of Hydroinformatics, Vol 23, Iss 3, Pp 453-465 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	apparent losses cloud-based solutions digital water efficiency projects non-revenue water real losses Information technology T58.5-58.64 Environmental technology. Sanitary engineering TD1-1066
spellingShingle	apparent losses cloud-based solutions digital water efficiency projects non-revenue water real losses Information technology T58.5-58.64 Environmental technology. Sanitary engineering TD1-1066 J. Cassidy B. Barbosa M. Damião P. Ramalho A. Ganhão A. Santos J. Feliciano Taking water efficiency to the next level: digital tools to reduce non-revenue water
description	Efficiency optimization of urban water systems is a growing concern for water utilities worldwide. This case study aimed at evaluating the impact of using cloud-based tools on the reduction of both real (real-time network monitoring) and apparent water losses (integrated customer meters management) in two water utilities. The incorporation of smart water solutions with a methodology for the management and operation of the systems allowed us to diagnose, prioritize areas and define actions to improve efficiency. Using a real-time monitoring tool allowed us to categorize bursts and to evaluate their impact on water loss volumes and to identify operational inefficiencies regarding detection and repair times, particularly in small and medium bursts. Additionally, the implementation of an integrated customer meters management tool allowed for an optimized meter management reducing apparent losses by estimating metering errors more accurately, enabling the water utilities to replace meters based on specific lifespan. Digitalization, through the implementation of optimized algorithms and early warning systems, allowed the analysis of data in a methodical and prompt manner resulting in non-revenue water reduction up to 8% in 3 years while improving the digital organization of data and its quality (reliability and accuracy), interdepartmental organization and communication, capacity building and utilities’ image among stakeholders. HIGHLIGHTS Two water utilities implemented web-based tools to promote the sustainable reduction of non-revenue water.; Implementing a real-time monitoring tool, utility A and B decreased 13 million m3/year in real losses.; Using an integrated customer meters management web-tool, both utilities decreased apparent losses by 3.1 million m3/year.; Non-revenue water reduced by 8% overall, resulting in savings of 5.8 million € in 3 years.;
format	article
author	J. Cassidy B. Barbosa M. Damião P. Ramalho A. Ganhão A. Santos J. Feliciano
author_facet	J. Cassidy B. Barbosa M. Damião P. Ramalho A. Ganhão A. Santos J. Feliciano
author_sort	J. Cassidy
title	Taking water efficiency to the next level: digital tools to reduce non-revenue water
title_short	Taking water efficiency to the next level: digital tools to reduce non-revenue water
title_full	Taking water efficiency to the next level: digital tools to reduce non-revenue water
title_fullStr	Taking water efficiency to the next level: digital tools to reduce non-revenue water
title_full_unstemmed	Taking water efficiency to the next level: digital tools to reduce non-revenue water
title_sort	taking water efficiency to the next level: digital tools to reduce non-revenue water
publisher	IWA Publishing
publishDate	2021
url	https://doaj.org/article/f93f229181144cf1a4fccadfa8793aa0
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Taking water efficiency to the next level: digital tools to reduce non-revenue water

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