Barriers and facilitators to family participation in the care of their hospitalized loved ones

This<strong> </strong>study’s objective was to better understand family members’ experiences in order to identify how healthcare organizations can facilitate their participation in the care of a hospitalized loved one. Eighteen individuals at the bedside of a hospitalized loved one were...

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Autores principales: Lynda Bélanger, Marie Desmartis, Martin Coulombe
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2018
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Acceso en línea:https://doaj.org/article/f946374eba3d421f880441f9dd49d861
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spelling oai:doaj.org-article:f946374eba3d421f880441f9dd49d8612021-11-15T04:25:45ZBarriers and facilitators to family participation in the care of their hospitalized loved ones2372-0247https://doaj.org/article/f946374eba3d421f880441f9dd49d8612018-04-01T00:00:00Zhttps://pxjournal.org/journal/vol5/iss1/9https://doaj.org/toc/2372-0247This<strong> </strong>study’s objective was to better understand family members’ experiences in order to identify how healthcare organizations can facilitate their participation in the care of a hospitalized loved one. Eighteen individuals at the bedside of a hospitalized loved one were interviewed individually. Roles at the bedside and factors that facilitated their participation or represented barriers were examined. A qualitative analysis using a mixed inductive/deductive approach was performed. Reassurance and emotional support, as well as sharing information with the healthcare team emerged as main roles. Quality and timeliness of the information received about the patient’s condition, prognosis and changes in medical condition, as well as information on how to participate in their care, were the factors most frequently evoked as facilitating participation. On the other hand, the need to improve communication channels and access to doctors were highlighted. Most family members having no prior knowledge or exposure to healthcare environments reported feeling overwhelmed in this foreign environment. Among the suggestions on how to improve their experience, having a well-identified contact person who liaises with them and who can instruct them on how to participate in care during hospitalization and back at home was frequently suggested. Furthermore, many mentioned that recognizing the experiential knowledge they have of the patient allows for more holistic care and contributes to improve both patient and family experience. Families need to be adequately recognized and supported and have access to information in a timely manner so that their contribution to their loved one’s care is maximized and the burden associated with this stressful experience alleviated.Lynda BélangerMarie DesmartisMartin CoulombeThe Beryl Institutearticlepatient and family-centered carefamily experiencepatient experiencequalitative methodsquality of careMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2018)
institution DOAJ
collection DOAJ
language EN
topic patient and family-centered care
family experience
patient experience
qualitative methods
quality of care
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
spellingShingle patient and family-centered care
family experience
patient experience
qualitative methods
quality of care
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
Lynda Bélanger
Marie Desmartis
Martin Coulombe
Barriers and facilitators to family participation in the care of their hospitalized loved ones
description This<strong> </strong>study’s objective was to better understand family members’ experiences in order to identify how healthcare organizations can facilitate their participation in the care of a hospitalized loved one. Eighteen individuals at the bedside of a hospitalized loved one were interviewed individually. Roles at the bedside and factors that facilitated their participation or represented barriers were examined. A qualitative analysis using a mixed inductive/deductive approach was performed. Reassurance and emotional support, as well as sharing information with the healthcare team emerged as main roles. Quality and timeliness of the information received about the patient’s condition, prognosis and changes in medical condition, as well as information on how to participate in their care, were the factors most frequently evoked as facilitating participation. On the other hand, the need to improve communication channels and access to doctors were highlighted. Most family members having no prior knowledge or exposure to healthcare environments reported feeling overwhelmed in this foreign environment. Among the suggestions on how to improve their experience, having a well-identified contact person who liaises with them and who can instruct them on how to participate in care during hospitalization and back at home was frequently suggested. Furthermore, many mentioned that recognizing the experiential knowledge they have of the patient allows for more holistic care and contributes to improve both patient and family experience. Families need to be adequately recognized and supported and have access to information in a timely manner so that their contribution to their loved one’s care is maximized and the burden associated with this stressful experience alleviated.
format article
author Lynda Bélanger
Marie Desmartis
Martin Coulombe
author_facet Lynda Bélanger
Marie Desmartis
Martin Coulombe
author_sort Lynda Bélanger
title Barriers and facilitators to family participation in the care of their hospitalized loved ones
title_short Barriers and facilitators to family participation in the care of their hospitalized loved ones
title_full Barriers and facilitators to family participation in the care of their hospitalized loved ones
title_fullStr Barriers and facilitators to family participation in the care of their hospitalized loved ones
title_full_unstemmed Barriers and facilitators to family participation in the care of their hospitalized loved ones
title_sort barriers and facilitators to family participation in the care of their hospitalized loved ones
publisher The Beryl Institute
publishDate 2018
url https://doaj.org/article/f946374eba3d421f880441f9dd49d861
work_keys_str_mv AT lyndabelanger barriersandfacilitatorstofamilyparticipationinthecareoftheirhospitalizedlovedones
AT mariedesmartis barriersandfacilitatorstofamilyparticipationinthecareoftheirhospitalizedlovedones
AT martincoulombe barriersandfacilitatorstofamilyparticipationinthecareoftheirhospitalizedlovedones
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