A Strategy for Tourism Growth, Rebound, and Revival: Promoting Portugal as a Destination Post-COVID-19

The COVID-19 pandemic has had a significant impact around the world on health, economies, businesses, equality and the movement of people in the form of tourism. In this context, this paper looks at the strategy chosen by Turismo de Portugal to adapt to the crisis in a country where tourism plays an...

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Autores principales: Catherine McTeigue, Claudia Sanchez, Edson Santos, Cicero Eduardo Walter, Manuel Au-Yong-Oliveira
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Lenguaje:EN
Publicado: MDPI AG 2021
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Acceso en línea:https://doaj.org/article/f96e284e63f443bab0137cdc9dc7b38a
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spelling oai:doaj.org-article:f96e284e63f443bab0137cdc9dc7b38a2021-11-25T19:02:23ZA Strategy for Tourism Growth, Rebound, and Revival: Promoting Portugal as a Destination Post-COVID-1910.3390/su1322125882071-1050https://doaj.org/article/f96e284e63f443bab0137cdc9dc7b38a2021-11-01T00:00:00Zhttps://www.mdpi.com/2071-1050/13/22/12588https://doaj.org/toc/2071-1050The COVID-19 pandemic has had a significant impact around the world on health, economies, businesses, equality and the movement of people in the form of tourism. In this context, this paper looks at the strategy chosen by Turismo de Portugal to adapt to the crisis in a country where tourism plays an important role in supporting the local economy, having grown significantly since 2010. The chosen strategy encouraged tourists not to visit Portugal during the pandemic, a turnaround from their previous digital marketing strategy, which invited tourists to discover the country. We undertook a survey that had 170 answers, predominantly from Ecuador, Mexico, the United Kingdom and Portugal but also from several other countries in Europe and Latin America. We aimed to understand whether their strategy was successful in encouraging people to consider Portugal as a holiday destination post-COVID-19. The Can’t Skip Hope campaign was created in a work-from-home environment, with the voiceover recorded on a smartphone. Previously recorded footage was re-edited. Our survey found that respondents said the video matched their views of Portugal and that 79.5% would consider Portugal as a holiday destination when they next booked a holiday. In terms of inferential statistics, we performed chi-square tests of significance on the survey data. Thus, this paper contributes to the body of work because it offers insight into marketing strategy adaptation by a local tourist board during a period of crisis.Catherine McTeigueClaudia SanchezEdson SantosCicero Eduardo WalterManuel Au-Yong-OliveiraMDPI AGarticlePortugaltourismCOVID-19crisisconsumer decisionsdigital marketingEnvironmental effects of industries and plantsTD194-195Renewable energy sourcesTJ807-830Environmental sciencesGE1-350ENSustainability, Vol 13, Iss 12588, p 12588 (2021)
institution DOAJ
collection DOAJ
language EN
topic Portugal
tourism
COVID-19
crisis
consumer decisions
digital marketing
Environmental effects of industries and plants
TD194-195
Renewable energy sources
TJ807-830
Environmental sciences
GE1-350
spellingShingle Portugal
tourism
COVID-19
crisis
consumer decisions
digital marketing
Environmental effects of industries and plants
TD194-195
Renewable energy sources
TJ807-830
Environmental sciences
GE1-350
Catherine McTeigue
Claudia Sanchez
Edson Santos
Cicero Eduardo Walter
Manuel Au-Yong-Oliveira
A Strategy for Tourism Growth, Rebound, and Revival: Promoting Portugal as a Destination Post-COVID-19
description The COVID-19 pandemic has had a significant impact around the world on health, economies, businesses, equality and the movement of people in the form of tourism. In this context, this paper looks at the strategy chosen by Turismo de Portugal to adapt to the crisis in a country where tourism plays an important role in supporting the local economy, having grown significantly since 2010. The chosen strategy encouraged tourists not to visit Portugal during the pandemic, a turnaround from their previous digital marketing strategy, which invited tourists to discover the country. We undertook a survey that had 170 answers, predominantly from Ecuador, Mexico, the United Kingdom and Portugal but also from several other countries in Europe and Latin America. We aimed to understand whether their strategy was successful in encouraging people to consider Portugal as a holiday destination post-COVID-19. The Can’t Skip Hope campaign was created in a work-from-home environment, with the voiceover recorded on a smartphone. Previously recorded footage was re-edited. Our survey found that respondents said the video matched their views of Portugal and that 79.5% would consider Portugal as a holiday destination when they next booked a holiday. In terms of inferential statistics, we performed chi-square tests of significance on the survey data. Thus, this paper contributes to the body of work because it offers insight into marketing strategy adaptation by a local tourist board during a period of crisis.
format article
author Catherine McTeigue
Claudia Sanchez
Edson Santos
Cicero Eduardo Walter
Manuel Au-Yong-Oliveira
author_facet Catherine McTeigue
Claudia Sanchez
Edson Santos
Cicero Eduardo Walter
Manuel Au-Yong-Oliveira
author_sort Catherine McTeigue
title A Strategy for Tourism Growth, Rebound, and Revival: Promoting Portugal as a Destination Post-COVID-19
title_short A Strategy for Tourism Growth, Rebound, and Revival: Promoting Portugal as a Destination Post-COVID-19
title_full A Strategy for Tourism Growth, Rebound, and Revival: Promoting Portugal as a Destination Post-COVID-19
title_fullStr A Strategy for Tourism Growth, Rebound, and Revival: Promoting Portugal as a Destination Post-COVID-19
title_full_unstemmed A Strategy for Tourism Growth, Rebound, and Revival: Promoting Portugal as a Destination Post-COVID-19
title_sort strategy for tourism growth, rebound, and revival: promoting portugal as a destination post-covid-19
publisher MDPI AG
publishDate 2021
url https://doaj.org/article/f96e284e63f443bab0137cdc9dc7b38a
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