Vulnerable Patient Outreach Program (VPOP)

The COVID-19 pandemic has significantly disrupted many traditional patient care delivery models. To help meet patient needs, the Penn State Health Department of Family and Community Medicine started a medical student-run Vulnerable Patient Outreach Program (VPOP). This program pairs medical student...

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Autores principales:	Thomas Kellner, Brittainy Hereford, Mark Stephens
Formato:	article
Lenguaje:	EN
Publicado:	University of Minnesota Libraries Publishing 2021
Materias:	COVID Medical Student Outreach Medicine (General) R5-920
Acceso en línea:	https://doaj.org/article/f972835134fd40c8a1d3819b36d3d4f0
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spelling	oai:doaj.org-article:f972835134fd40c8a1d3819b36d3d4f02021-12-05T18:44:09ZVulnerable Patient Outreach Program (VPOP)10.24926/jrmc.v4i3.36272576-5558https://doaj.org/article/f972835134fd40c8a1d3819b36d3d4f02021-10-01T00:00:00Zhttps://pubs.lib.umn.edu/index.php/jrmc/article/view/3627https://doaj.org/toc/2576-5558 The COVID-19 pandemic has significantly disrupted many traditional patient care delivery models. To help meet patient needs, the Penn State Health Department of Family and Community Medicine started a medical student-run Vulnerable Patient Outreach Program (VPOP). This program pairs medical students with providers to address healthcare needs for the most vulnerable patients. At the program outset, a total of 125 patients were identified and 64 agreed to participate. All patients were over the age of 65 and had multiple medical comorbidities. This study reviews the impact of VPOP on the care of 34 participants. Each participant completed pre-structured satisfaction surveys over the phone. The results indicate a high degree (94%) of patient satisfaction. Patients were particularly comfortable communicating their health needs to medical students and specifically highlighted medical student professionalism. Medical students also found this program to be beneficial, citing an ability to help during pandemic times in a clinically meaningful way. The highly positive reactions from both patients and medical students suggest that outreach programs, like this one, are one way to meet the needs of vulnerable patients. These findings also suggest that, as a longitudinal experience beyond COVID-19, medical students may benefit from participation in vulnerable patient outreach programs. Thomas KellnerBrittainy HerefordMark StephensUniversity of Minnesota Libraries PublishingarticleCOVIDMedical StudentOutreachMedicine (General)R5-920ENJournal of Regional Medical Campuses, Vol 4, Iss 3 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	COVID Medical Student Outreach Medicine (General) R5-920
spellingShingle	COVID Medical Student Outreach Medicine (General) R5-920 Thomas Kellner Brittainy Hereford Mark Stephens Vulnerable Patient Outreach Program (VPOP)
description	The COVID-19 pandemic has significantly disrupted many traditional patient care delivery models. To help meet patient needs, the Penn State Health Department of Family and Community Medicine started a medical student-run Vulnerable Patient Outreach Program (VPOP). This program pairs medical students with providers to address healthcare needs for the most vulnerable patients. At the program outset, a total of 125 patients were identified and 64 agreed to participate. All patients were over the age of 65 and had multiple medical comorbidities. This study reviews the impact of VPOP on the care of 34 participants. Each participant completed pre-structured satisfaction surveys over the phone. The results indicate a high degree (94%) of patient satisfaction. Patients were particularly comfortable communicating their health needs to medical students and specifically highlighted medical student professionalism. Medical students also found this program to be beneficial, citing an ability to help during pandemic times in a clinically meaningful way. The highly positive reactions from both patients and medical students suggest that outreach programs, like this one, are one way to meet the needs of vulnerable patients. These findings also suggest that, as a longitudinal experience beyond COVID-19, medical students may benefit from participation in vulnerable patient outreach programs.
format	article
author	Thomas Kellner Brittainy Hereford Mark Stephens
author_facet	Thomas Kellner Brittainy Hereford Mark Stephens
author_sort	Thomas Kellner
title	Vulnerable Patient Outreach Program (VPOP)
title_short	Vulnerable Patient Outreach Program (VPOP)
title_full	Vulnerable Patient Outreach Program (VPOP)
title_fullStr	Vulnerable Patient Outreach Program (VPOP)
title_full_unstemmed	Vulnerable Patient Outreach Program (VPOP)
title_sort	vulnerable patient outreach program (vpop)
publisher	University of Minnesota Libraries Publishing
publishDate	2021
url	https://doaj.org/article/f972835134fd40c8a1d3819b36d3d4f0
work_keys_str_mv	AT thomaskellner vulnerablepatientoutreachprogramvpop AT brittainyhereford vulnerablepatientoutreachprogramvpop AT markstephens vulnerablepatientoutreachprogramvpop
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Vulnerable Patient Outreach Program (VPOP)

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