ANALYSIS OF THE QUALITY SYSTEM AT THE ENTERPRISES OF RETAIL CHAINS
The article classifies the standards and levels of the quality management system for retail chain enterprises. The main stages of building a quality system are described. The importance of introducing, maintaining and improving the quality management system in retail is substantiated. A new principl...
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Publishing House of the State University of Management
2018
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oai:doaj.org-article:f97b3ebd15564041a248d50fc53d58f12021-12-03T07:43:24ZANALYSIS OF THE QUALITY SYSTEM AT THE ENTERPRISES OF RETAIL CHAINS1816-42772686-841510.26425/1816-4277-2018-2-107-111https://doaj.org/article/f97b3ebd15564041a248d50fc53d58f12018-02-01T00:00:00Zhttps://vestnik.guu.ru/jour/article/view/950https://doaj.org/toc/1816-4277https://doaj.org/toc/2686-8415The article classifies the standards and levels of the quality management system for retail chain enterprises. The main stages of building a quality system are described. The importance of introducing, maintaining and improving the quality management system in retail is substantiated. A new principle for use in drafting the document «Quality objectives» was suggested. The main mistakes in implementing the quality management system (QMS) was found. Key points of QMS analysis in each department are listed.A. DvoryankinaT. RogulenkoPublishing House of the State University of Managementarticlequality management systemquality managementquality policynational standardstechnologiesSociology (General)HM401-1281Economics as a scienceHB71-74RUВестник университета, Vol 0, Iss 2, Pp 107-111 (2018) |
| institution |
DOAJ |
| collection |
DOAJ |
| language |
RU |
| topic |
quality management system quality management quality policy national standards technologies Sociology (General) HM401-1281 Economics as a science HB71-74 |
| spellingShingle |
quality management system quality management quality policy national standards technologies Sociology (General) HM401-1281 Economics as a science HB71-74 A. Dvoryankina T. Rogulenko ANALYSIS OF THE QUALITY SYSTEM AT THE ENTERPRISES OF RETAIL CHAINS |
| description |
The article classifies the standards and levels of the quality management system for retail chain enterprises. The main stages of building a quality system are described. The importance of introducing, maintaining and improving the quality management system in retail is substantiated. A new principle for use in drafting the document «Quality objectives» was suggested. The main mistakes in implementing the quality management system (QMS) was found. Key points of QMS analysis in each department are listed. |
| format |
article |
| author |
A. Dvoryankina T. Rogulenko |
| author_facet |
A. Dvoryankina T. Rogulenko |
| author_sort |
A. Dvoryankina |
| title |
ANALYSIS OF THE QUALITY SYSTEM AT THE ENTERPRISES OF RETAIL CHAINS |
| title_short |
ANALYSIS OF THE QUALITY SYSTEM AT THE ENTERPRISES OF RETAIL CHAINS |
| title_full |
ANALYSIS OF THE QUALITY SYSTEM AT THE ENTERPRISES OF RETAIL CHAINS |
| title_fullStr |
ANALYSIS OF THE QUALITY SYSTEM AT THE ENTERPRISES OF RETAIL CHAINS |
| title_full_unstemmed |
ANALYSIS OF THE QUALITY SYSTEM AT THE ENTERPRISES OF RETAIL CHAINS |
| title_sort |
analysis of the quality system at the enterprises of retail chains |
| publisher |
Publishing House of the State University of Management |
| publishDate |
2018 |
| url |
https://doaj.org/article/f97b3ebd15564041a248d50fc53d58f1 |
| work_keys_str_mv |
AT advoryankina analysisofthequalitysystemattheenterprisesofretailchains AT trogulenko analysisofthequalitysystemattheenterprisesofretailchains |
| _version_ |
1718373669275697152 |