Improvement of production process capability — a case study of two furniture companies

The article aims to assess the improvement of the process capability by implementing the Six Sigma methodology in furniture enterprises with different levels of the quality management system (QMS) and ownership. The implementation of the Six Sigma methodology according to the DMAIC steps, also analy...

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Autores principales:	Sujová Andrea, Simanová Lubica
Formato:	article
Lenguaje:	EN
Publicado:	Sciendo 2021
Materias:	process performance quality process capability indices six sigma methodology furniture enterprises domestic capital foreign capital Production management. Operations management TS155-194
Acceso en línea:	https://doaj.org/article/fe832f79151946d9a001c49ba6767b78
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spelling	oai:doaj.org-article:fe832f79151946d9a001c49ba6767b782021-12-05T14:11:07ZImprovement of production process capability — a case study of two furniture companies2543-912X10.2478/emj-2021-0020https://doaj.org/article/fe832f79151946d9a001c49ba6767b782021-09-01T00:00:00Zhttps://doi.org/10.2478/emj-2021-0020https://doaj.org/toc/2543-912XThe article aims to assess the improvement of the process capability by implementing the Six Sigma methodology in furniture enterprises with different levels of the quality management system (QMS) and ownership. The implementation of the Six Sigma methodology according to the DMAIC steps, also analysis, evaluation, and comparison of the implementation results were performed to improve the process performance. The implementation of the Six Sigma methodology was carried out in an international enterprise with foreign capital and a certified Quality Management System (QMS) and in a domestic enterprise with purely domestic capital without an established Quality Management System. The implementation results confirmed the positive development in the key indicators of critical processes, namely, in the reduction of DPMO, the increase of efficiency and the level of Sigma Process, and the values of process capability indices. The positive effects were more pronounced in the international enterprise compared to the domestic. The application of the Six Sigma methodology brings better results in manufacturing companies with international management skills and implemented certified QMS. These two aspects can be key success factors by managing and improving process capability. The practical contribution of the paper can be seen in the proposal of suitable methods and tools by implementing Six Sigma conception in furniture manufacturing regardless of the ownership or level of quality management systems.Sujová AndreaSimanová LubicaSciendoarticleprocess performancequalityprocess capability indicessix sigma methodologyfurniture enterprisesdomestic capitalforeign capitalProduction management. Operations managementTS155-194ENEngineering Management in Production and Services, Vol 13, Iss 3, Pp 37-49 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	process performance quality process capability indices six sigma methodology furniture enterprises domestic capital foreign capital Production management. Operations management TS155-194
spellingShingle	process performance quality process capability indices six sigma methodology furniture enterprises domestic capital foreign capital Production management. Operations management TS155-194 Sujová Andrea Simanová Lubica Improvement of production process capability — a case study of two furniture companies
description	The article aims to assess the improvement of the process capability by implementing the Six Sigma methodology in furniture enterprises with different levels of the quality management system (QMS) and ownership. The implementation of the Six Sigma methodology according to the DMAIC steps, also analysis, evaluation, and comparison of the implementation results were performed to improve the process performance. The implementation of the Six Sigma methodology was carried out in an international enterprise with foreign capital and a certified Quality Management System (QMS) and in a domestic enterprise with purely domestic capital without an established Quality Management System. The implementation results confirmed the positive development in the key indicators of critical processes, namely, in the reduction of DPMO, the increase of efficiency and the level of Sigma Process, and the values of process capability indices. The positive effects were more pronounced in the international enterprise compared to the domestic. The application of the Six Sigma methodology brings better results in manufacturing companies with international management skills and implemented certified QMS. These two aspects can be key success factors by managing and improving process capability. The practical contribution of the paper can be seen in the proposal of suitable methods and tools by implementing Six Sigma conception in furniture manufacturing regardless of the ownership or level of quality management systems.
format	article
author	Sujová Andrea Simanová Lubica
author_facet	Sujová Andrea Simanová Lubica
author_sort	Sujová Andrea
title	Improvement of production process capability — a case study of two furniture companies
title_short	Improvement of production process capability — a case study of two furniture companies
title_full	Improvement of production process capability — a case study of two furniture companies
title_fullStr	Improvement of production process capability — a case study of two furniture companies
title_full_unstemmed	Improvement of production process capability — a case study of two furniture companies
title_sort	improvement of production process capability — a case study of two furniture companies
publisher	Sciendo
publishDate	2021
url	https://doaj.org/article/fe832f79151946d9a001c49ba6767b78
work_keys_str_mv	AT sujovaandrea improvementofproductionprocesscapabilityacasestudyoftwofurniturecompanies AT simanovalubica improvementofproductionprocesscapabilityacasestudyoftwofurniturecompanies
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Improvement of production process capability — a case study of two furniture companies

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