Managing patient aggression in healthcare: Initial testing of a communication accommodation theory intervention
Patient-perpetrated workplace violence (WPV) in healthcare is common. Although communication skills trainings are helpful, they may be strengthened by having a theoretical framework to improve replicability across contexts. This study developed and conducted an initial test of a training framed by C...
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Autores principales: | Pines Rachyl, Giles Howard, Watson Bernadette |
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Formato: | article |
Lenguaje: | EN |
Publicado: |
Sciendo
2021
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Materias: | |
Acceso en línea: | https://doaj.org/article/fe85216d263d4e2e82648e772b59ca91 |
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