Loyalty and Word of Mouth of Muslim Women who Use Mobile Commerce in Indonesia
The Covid-19 pandemic, which causes social distancing, has an impact on a surge of buying and selling through mobile commerce. On the other hand, customers are at the risk of online service failure in m-commerce. This research tested the quality model of m-commerce service that integrates the justic...
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Autores principales: | , , , , , |
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Formato: | article |
Lenguaje: | EN FR |
Publicado: |
EDP Sciences
2021
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Materias: | |
Acceso en línea: | https://doaj.org/article/ff31820cdca64d448021a3a32f599631 |
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