Fernandes, N., & Barfknecht, C. (2020). Keep customers coming back: Enhancing value and satisfaction in a mobile shopping application context. Taylor & Francis Group.
Chicago Style (17th ed.) CitationFernandes, Naquita, and Catherine Barfknecht. Keep Customers Coming Back: Enhancing Value and Satisfaction in a Mobile Shopping Application Context. Taylor & Francis Group, 2020.
MLA (8th ed.) CitationFernandes, Naquita, and Catherine Barfknecht. Keep Customers Coming Back: Enhancing Value and Satisfaction in a Mobile Shopping Application Context. Taylor & Francis Group, 2020.
Warning: These citations may not always be 100% accurate.