Analyzing and Designing Business Processes in the Ghana Cocoa Supply Chain for Supporting Inclusiveness

Ghana produces 20% of global cocoa output and is the second-largest producer and exporter of cocoa beans in the world. The Ghana cocoa industry is, however, challenged by a lack of adequate decision support systems across the supply chain. Particularly, cocoa farmers have limited access to informati...

Descripción completa

Guardado en:

Detalles Bibliográficos
Autores principales:	Emmanuel Ahoa, Ayalew Kassahun, Bedir Tekinerdogan, Cor Verdouw
Formato:	article
Lenguaje:	EN
Publicado:	MDPI AG 2021
Materias:	supply chain management sustainability developing countries transparency decision support system IT systems Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350
Acceso en línea:	https://doaj.org/article/ff7d19b836824bbeb6d3131b61091fa3
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

id	oai:doaj.org-article:ff7d19b836824bbeb6d3131b61091fa3
record_format	dspace
spelling	oai:doaj.org-article:ff7d19b836824bbeb6d3131b61091fa32021-11-25T19:01:05ZAnalyzing and Designing Business Processes in the Ghana Cocoa Supply Chain for Supporting Inclusiveness10.3390/su1322124402071-1050https://doaj.org/article/ff7d19b836824bbeb6d3131b61091fa32021-11-01T00:00:00Zhttps://www.mdpi.com/2071-1050/13/22/12440https://doaj.org/toc/2071-1050Ghana produces 20% of global cocoa output and is the second-largest producer and exporter of cocoa beans in the world. The Ghana cocoa industry is, however, challenged by a lack of adequate decision support systems across the supply chain. Particularly, cocoa farmers have limited access to information, which impedes planning, pricing, benchmarking, and quality management. In order to address this asymmetric access to information and ensure fair access to information that will allow the making of informed decisions, the supply chain stakeholders need to adapt their business processes. For identifying the requirements for better information flow, we identified the existing (as-is) processes through a systematic survey study in Ghana. We then identified the main problems and bottlenecks, designed new (to-be) business processes, and showed how IT systems support and enable inclusive business models in the Ghana cocoa industry. To enable inclusiveness, we incorporated IT solutions that improve information flows towards cocoa farmers. The results show that there are many opportunities (e.g., improving farmer livelihoods and a potential increase in export earnings) in the cocoa sector for Ghana and all stakeholders that can be utilized when there is chain-wide collaboration, equitable access to services, and proper use of IT systems.Emmanuel AhoaAyalew KassahunBedir TekinerdoganCor VerdouwMDPI AGarticlesupply chain managementsustainabilitydeveloping countriestransparencydecision support systemIT systemsEnvironmental effects of industries and plantsTD194-195Renewable energy sourcesTJ807-830Environmental sciencesGE1-350ENSustainability, Vol 13, Iss 12440, p 12440 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	supply chain management sustainability developing countries transparency decision support system IT systems Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350
spellingShingle	supply chain management sustainability developing countries transparency decision support system IT systems Environmental effects of industries and plants TD194-195 Renewable energy sources TJ807-830 Environmental sciences GE1-350 Emmanuel Ahoa Ayalew Kassahun Bedir Tekinerdogan Cor Verdouw Analyzing and Designing Business Processes in the Ghana Cocoa Supply Chain for Supporting Inclusiveness
description	Ghana produces 20% of global cocoa output and is the second-largest producer and exporter of cocoa beans in the world. The Ghana cocoa industry is, however, challenged by a lack of adequate decision support systems across the supply chain. Particularly, cocoa farmers have limited access to information, which impedes planning, pricing, benchmarking, and quality management. In order to address this asymmetric access to information and ensure fair access to information that will allow the making of informed decisions, the supply chain stakeholders need to adapt their business processes. For identifying the requirements for better information flow, we identified the existing (as-is) processes through a systematic survey study in Ghana. We then identified the main problems and bottlenecks, designed new (to-be) business processes, and showed how IT systems support and enable inclusive business models in the Ghana cocoa industry. To enable inclusiveness, we incorporated IT solutions that improve information flows towards cocoa farmers. The results show that there are many opportunities (e.g., improving farmer livelihoods and a potential increase in export earnings) in the cocoa sector for Ghana and all stakeholders that can be utilized when there is chain-wide collaboration, equitable access to services, and proper use of IT systems.
format	article
author	Emmanuel Ahoa Ayalew Kassahun Bedir Tekinerdogan Cor Verdouw
author_facet	Emmanuel Ahoa Ayalew Kassahun Bedir Tekinerdogan Cor Verdouw
author_sort	Emmanuel Ahoa
title	Analyzing and Designing Business Processes in the Ghana Cocoa Supply Chain for Supporting Inclusiveness
title_short	Analyzing and Designing Business Processes in the Ghana Cocoa Supply Chain for Supporting Inclusiveness
title_full	Analyzing and Designing Business Processes in the Ghana Cocoa Supply Chain for Supporting Inclusiveness
title_fullStr	Analyzing and Designing Business Processes in the Ghana Cocoa Supply Chain for Supporting Inclusiveness
title_full_unstemmed	Analyzing and Designing Business Processes in the Ghana Cocoa Supply Chain for Supporting Inclusiveness
title_sort	analyzing and designing business processes in the ghana cocoa supply chain for supporting inclusiveness
publisher	MDPI AG
publishDate	2021
url	https://doaj.org/article/ff7d19b836824bbeb6d3131b61091fa3
work_keys_str_mv	AT emmanuelahoa analyzinganddesigningbusinessprocessesintheghanacocoasupplychainforsupportinginclusiveness AT ayalewkassahun analyzinganddesigningbusinessprocessesintheghanacocoasupplychainforsupportinginclusiveness AT bedirtekinerdogan analyzinganddesigningbusinessprocessesintheghanacocoasupplychainforsupportinginclusiveness AT corverdouw analyzinganddesigningbusinessprocessesintheghanacocoasupplychainforsupportinginclusiveness
_version_	1718410442041196544

Analyzing and Designing Business Processes in the Ghana Cocoa Supply Chain for Supporting Inclusiveness

Ejemplares similares