Categorización de usuarios: una herramienta para evaluar las cargas de trabajo de enfermería

Background: Client categorization is a management tool that allows an objective and structured assessment of the care demands imposed by patients and nursing workloads. Aim: To characterize the need for direct nursing care of patients admitted to a university hospital. Patients and methods: During t...

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Autores principales: García G,M Angélica, Castillo F,Luis
Lenguaje:Spanish / Castilian
Publicado: Sociedad Médica de Santiago 2000
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0034-98872000000200007
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spelling oai:scielo:S0034-988720000002000072014-05-06Categorización de usuarios: una herramienta para evaluar las cargas de trabajo de enfermeríaGarcía G,M AngélicaCastillo F,Luis Nurse-patient relations Nursing Nursing Service Hospital Workload Background: Client categorization is a management tool that allows an objective and structured assessment of the care demands imposed by patients and nursing workloads. Aim: To characterize the need for direct nursing care of patients admitted to a university hospital. Patients and methods: During two months, all patients admitted to intensive, intermediate care units and general services were categorized, their need for nursing care and the time invested by nurses in their care was registered. All patients were classified as maximal, high, median or low risk and as independent, totally or partially dependent on nursing care. Considering four degrees of risk and three degrees of dependency, 12 categories of patients were defined. Results: Patients admitted to intensive care units were of maximal risk and totally dependent and required 1 nurse per 2.2 patients. Those admitted in intermediate care units required 1 nurse per 3.8 patients and those in general services, 1 nurse per 11.5 patients. Conclusions: Client categorization is a reproducible method that determines a standard measuring unit to define nursing needs. This allows the comparison of workloads between different services within a hospital or between hospitalsinfo:eu-repo/semantics/openAccessSociedad Médica de SantiagoRevista médica de Chile v.128 n.2 20002000-02-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0034-98872000000200007es10.4067/S0034-98872000000200007
institution Scielo Chile
collection Scielo Chile
language Spanish / Castilian
topic Nurse-patient relations
Nursing
Nursing Service
Hospital
Workload
spellingShingle Nurse-patient relations
Nursing
Nursing Service
Hospital
Workload
García G,M Angélica
Castillo F,Luis
Categorización de usuarios: una herramienta para evaluar las cargas de trabajo de enfermería
description Background: Client categorization is a management tool that allows an objective and structured assessment of the care demands imposed by patients and nursing workloads. Aim: To characterize the need for direct nursing care of patients admitted to a university hospital. Patients and methods: During two months, all patients admitted to intensive, intermediate care units and general services were categorized, their need for nursing care and the time invested by nurses in their care was registered. All patients were classified as maximal, high, median or low risk and as independent, totally or partially dependent on nursing care. Considering four degrees of risk and three degrees of dependency, 12 categories of patients were defined. Results: Patients admitted to intensive care units were of maximal risk and totally dependent and required 1 nurse per 2.2 patients. Those admitted in intermediate care units required 1 nurse per 3.8 patients and those in general services, 1 nurse per 11.5 patients. Conclusions: Client categorization is a reproducible method that determines a standard measuring unit to define nursing needs. This allows the comparison of workloads between different services within a hospital or between hospitals
author García G,M Angélica
Castillo F,Luis
author_facet García G,M Angélica
Castillo F,Luis
author_sort García G,M Angélica
title Categorización de usuarios: una herramienta para evaluar las cargas de trabajo de enfermería
title_short Categorización de usuarios: una herramienta para evaluar las cargas de trabajo de enfermería
title_full Categorización de usuarios: una herramienta para evaluar las cargas de trabajo de enfermería
title_fullStr Categorización de usuarios: una herramienta para evaluar las cargas de trabajo de enfermería
title_full_unstemmed Categorización de usuarios: una herramienta para evaluar las cargas de trabajo de enfermería
title_sort categorización de usuarios: una herramienta para evaluar las cargas de trabajo de enfermería
publisher Sociedad Médica de Santiago
publishDate 2000
url http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0034-98872000000200007
work_keys_str_mv AT garciagmangelica categorizaciondeusuariosunaherramientaparaevaluarlascargasdetrabajodeenfermeria
AT castillofluis categorizaciondeusuariosunaherramientaparaevaluarlascargasdetrabajodeenfermeria
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