Estrés organizacional y salud en funcionarios de centros de atención primaria de una comuna de Santiago

Background: Demands on primary health care services in Chile are increasing. The staff perception of specific sources of tension at work is not known. This knowledge is necessary to avoid preventable health problems caused by distress. Aim: To identify specific work stressors in primary health care...

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Autores principales:	Guic S,Eliana, Mora O,Pablo, Rey C,Ricardo, Robles G,Alfonso
Lenguaje:	Spanish / Castilian
Publicado:	Sociedad Médica de Santiago 2006
Materias:	Life change events Primary health care Stress, psychological
Acceso en línea:	http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0034-98872006000400007
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spelling	oai:scielo:S0034-988720060004000072014-01-23Estrés organizacional y salud en funcionarios de centros de atención primaria de una comuna de SantiagoGuic S,ElianaMora O,PabloRey C,RicardoRobles G,Alfonso Life change events Primary health care Stress, psychological Background: Demands on primary health care services in Chile are increasing. The staff perception of specific sources of tension at work is not known. This knowledge is necessary to avoid preventable health problems caused by distress. Aim: To identify specific work stressors in primary health care facilities and to examine individual characteristics that could mediate their effects on health. Material and Methods: We evaluated organizational stressors (Perceived Work Characteristics for Health Services Survey), personal characteristics (Work Locus of Control Scale, Ways of Coping Check List) and distress (Goldberg General Health Questionnaire, Cooper Stress Symptoms Checklist) in a representative sample of 129 workers of 5 public Primary Health Care Centers of a borough in Santiago. Results: Women and non-professional personnel reported more psychological and physical stress symptoms. Regression analysis showed that work stressors significantly explained the variance of psychological (26%) and physical (28%) distress symptoms. Perception of more role conflicts, less support of peers and superiors and less workload were predictors significantly associated with higher stress outcomes. Avoidance coping strategies were associated with more distress and mediated the effect of organizational stressors on health. Conclusions: We identified the groups at risk of stress in Primary Health Care Centers and specific sources of tension in the organization, as well as individual risk factors. Both should be addressed in interventions to reduce distress and prevent consequences on healthinfo:eu-repo/semantics/openAccessSociedad Médica de SantiagoRevista médica de Chile v.134 n.4 20062006-04-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0034-98872006000400007es10.4067/S0034-98872006000400007
institution	Scielo Chile
collection	Scielo Chile
language	Spanish / Castilian
topic	Life change events Primary health care Stress, psychological
spellingShingle	Life change events Primary health care Stress, psychological Guic S,Eliana Mora O,Pablo Rey C,Ricardo Robles G,Alfonso Estrés organizacional y salud en funcionarios de centros de atención primaria de una comuna de Santiago
description	Background: Demands on primary health care services in Chile are increasing. The staff perception of specific sources of tension at work is not known. This knowledge is necessary to avoid preventable health problems caused by distress. Aim: To identify specific work stressors in primary health care facilities and to examine individual characteristics that could mediate their effects on health. Material and Methods: We evaluated organizational stressors (Perceived Work Characteristics for Health Services Survey), personal characteristics (Work Locus of Control Scale, Ways of Coping Check List) and distress (Goldberg General Health Questionnaire, Cooper Stress Symptoms Checklist) in a representative sample of 129 workers of 5 public Primary Health Care Centers of a borough in Santiago. Results: Women and non-professional personnel reported more psychological and physical stress symptoms. Regression analysis showed that work stressors significantly explained the variance of psychological (26%) and physical (28%) distress symptoms. Perception of more role conflicts, less support of peers and superiors and less workload were predictors significantly associated with higher stress outcomes. Avoidance coping strategies were associated with more distress and mediated the effect of organizational stressors on health. Conclusions: We identified the groups at risk of stress in Primary Health Care Centers and specific sources of tension in the organization, as well as individual risk factors. Both should be addressed in interventions to reduce distress and prevent consequences on health
author	Guic S,Eliana Mora O,Pablo Rey C,Ricardo Robles G,Alfonso
author_facet	Guic S,Eliana Mora O,Pablo Rey C,Ricardo Robles G,Alfonso
author_sort	Guic S,Eliana
title	Estrés organizacional y salud en funcionarios de centros de atención primaria de una comuna de Santiago
title_short	Estrés organizacional y salud en funcionarios de centros de atención primaria de una comuna de Santiago
title_full	Estrés organizacional y salud en funcionarios de centros de atención primaria de una comuna de Santiago
title_fullStr	Estrés organizacional y salud en funcionarios de centros de atención primaria de una comuna de Santiago
title_full_unstemmed	Estrés organizacional y salud en funcionarios de centros de atención primaria de una comuna de Santiago
title_sort	estrés organizacional y salud en funcionarios de centros de atención primaria de una comuna de santiago
publisher	Sociedad Médica de Santiago
publishDate	2006
url	http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0034-98872006000400007
work_keys_str_mv	AT guicseliana estresorganizacionalysaludenfuncionariosdecentrosdeatencionprimariadeunacomunadesantiago AT moraopablo estresorganizacionalysaludenfuncionariosdecentrosdeatencionprimariadeunacomunadesantiago AT reycricardo estresorganizacionalysaludenfuncionariosdecentrosdeatencionprimariadeunacomunadesantiago AT roblesgalfonso estresorganizacionalysaludenfuncionariosdecentrosdeatencionprimariadeunacomunadesantiago
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Estrés organizacional y salud en funcionarios de centros de atención primaria de una comuna de Santiago

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