La comunicación médico paciente: ¿Cuáles son las habilidades efectivas?

Effective Communication Skills form part of what is being a good doctor. There is a solid evidence base that defines the components of effective communication. This article offers a practical conceptual framework to improve physician patient communication to a professional level of competence. There...

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Autores principales: MOORE,PHILIPPA, GÓMEZ,GRICELDA, KURTZ,SUZANNE, VARGAS,ALEX
Lenguaje:Spanish / Castilian
Publicado: Sociedad Médica de Santiago 2010
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0034-98872010000800016
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spelling oai:scielo:S0034-988720100008000162010-12-21La comunicación médico paciente: ¿Cuáles son las habilidades efectivas?MOORE,PHILIPPAGÓMEZ,GRICELDAKURTZ,SUZANNEVARGAS,ALEX Communication Outcome assessment (Health care) Physicianpatient relations Effective Communication Skills form part of what is being a good doctor. There is a solid evidence base that defines the components of effective communication. This article offers a practical conceptual framework to improve physician patient communication to a professional level of competence. There are six goals that physicians and patients work to achieve through their communication with each other. These are to construct a relationship, structure an interview, start the interview, gather information, explain, plan and close the interview. The outcomes that can be improved with an effective communication and the "first principles" of communication are described. A brief look at the historical context that has influenced our thinking about communication in health care is carried out. Finally, the Calgary Cambridge Guide, an approach for delineating and organizing the specific skills required of an effective communication with patients is described. It is clear from the literature that better communication skills improve patient satisfaction and clinical outcomes.info:eu-repo/semantics/openAccessSociedad Médica de SantiagoRevista médica de Chile v.138 n.8 20102010-08-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0034-98872010000800016es10.4067/S0034-98872010000800016
institution Scielo Chile
collection Scielo Chile
language Spanish / Castilian
topic Communication
Outcome assessment (Health care)
Physicianpatient relations
spellingShingle Communication
Outcome assessment (Health care)
Physicianpatient relations
MOORE,PHILIPPA
GÓMEZ,GRICELDA
KURTZ,SUZANNE
VARGAS,ALEX
La comunicación médico paciente: ¿Cuáles son las habilidades efectivas?
description Effective Communication Skills form part of what is being a good doctor. There is a solid evidence base that defines the components of effective communication. This article offers a practical conceptual framework to improve physician patient communication to a professional level of competence. There are six goals that physicians and patients work to achieve through their communication with each other. These are to construct a relationship, structure an interview, start the interview, gather information, explain, plan and close the interview. The outcomes that can be improved with an effective communication and the "first principles" of communication are described. A brief look at the historical context that has influenced our thinking about communication in health care is carried out. Finally, the Calgary Cambridge Guide, an approach for delineating and organizing the specific skills required of an effective communication with patients is described. It is clear from the literature that better communication skills improve patient satisfaction and clinical outcomes.
author MOORE,PHILIPPA
GÓMEZ,GRICELDA
KURTZ,SUZANNE
VARGAS,ALEX
author_facet MOORE,PHILIPPA
GÓMEZ,GRICELDA
KURTZ,SUZANNE
VARGAS,ALEX
author_sort MOORE,PHILIPPA
title La comunicación médico paciente: ¿Cuáles son las habilidades efectivas?
title_short La comunicación médico paciente: ¿Cuáles son las habilidades efectivas?
title_full La comunicación médico paciente: ¿Cuáles son las habilidades efectivas?
title_fullStr La comunicación médico paciente: ¿Cuáles son las habilidades efectivas?
title_full_unstemmed La comunicación médico paciente: ¿Cuáles son las habilidades efectivas?
title_sort la comunicación médico paciente: ¿cuáles son las habilidades efectivas?
publisher Sociedad Médica de Santiago
publishDate 2010
url http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0034-98872010000800016
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