La comunicación médico paciente: ¿Cuáles son las habilidades efectivas?
Effective Communication Skills form part of what is being a good doctor. There is a solid evidence base that defines the components of effective communication. This article offers a practical conceptual framework to improve physician patient communication to a professional level of competence. There...
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Sociedad Médica de Santiago
2010
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oai:scielo:S0034-988720100008000162010-12-21La comunicación médico paciente: ¿Cuáles son las habilidades efectivas?MOORE,PHILIPPAGÓMEZ,GRICELDAKURTZ,SUZANNEVARGAS,ALEX Communication Outcome assessment (Health care) Physicianpatient relations Effective Communication Skills form part of what is being a good doctor. There is a solid evidence base that defines the components of effective communication. This article offers a practical conceptual framework to improve physician patient communication to a professional level of competence. There are six goals that physicians and patients work to achieve through their communication with each other. These are to construct a relationship, structure an interview, start the interview, gather information, explain, plan and close the interview. The outcomes that can be improved with an effective communication and the "first principles" of communication are described. A brief look at the historical context that has influenced our thinking about communication in health care is carried out. Finally, the Calgary Cambridge Guide, an approach for delineating and organizing the specific skills required of an effective communication with patients is described. It is clear from the literature that better communication skills improve patient satisfaction and clinical outcomes.info:eu-repo/semantics/openAccessSociedad Médica de SantiagoRevista médica de Chile v.138 n.8 20102010-08-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0034-98872010000800016es10.4067/S0034-98872010000800016 |
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Scielo Chile |
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Spanish / Castilian |
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Communication Outcome assessment (Health care) Physicianpatient relations |
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Communication Outcome assessment (Health care) Physicianpatient relations MOORE,PHILIPPA GÓMEZ,GRICELDA KURTZ,SUZANNE VARGAS,ALEX La comunicación médico paciente: ¿Cuáles son las habilidades efectivas? |
description |
Effective Communication Skills form part of what is being a good doctor. There is a solid evidence base that defines the components of effective communication. This article offers a practical conceptual framework to improve physician patient communication to a professional level of competence. There are six goals that physicians and patients work to achieve through their communication with each other. These are to construct a relationship, structure an interview, start the interview, gather information, explain, plan and close the interview. The outcomes that can be improved with an effective communication and the "first principles" of communication are described. A brief look at the historical context that has influenced our thinking about communication in health care is carried out. Finally, the Calgary Cambridge Guide, an approach for delineating and organizing the specific skills required of an effective communication with patients is described. It is clear from the literature that better communication skills improve patient satisfaction and clinical outcomes. |
author |
MOORE,PHILIPPA GÓMEZ,GRICELDA KURTZ,SUZANNE VARGAS,ALEX |
author_facet |
MOORE,PHILIPPA GÓMEZ,GRICELDA KURTZ,SUZANNE VARGAS,ALEX |
author_sort |
MOORE,PHILIPPA |
title |
La comunicación médico paciente: ¿Cuáles son las habilidades efectivas? |
title_short |
La comunicación médico paciente: ¿Cuáles son las habilidades efectivas? |
title_full |
La comunicación médico paciente: ¿Cuáles son las habilidades efectivas? |
title_fullStr |
La comunicación médico paciente: ¿Cuáles son las habilidades efectivas? |
title_full_unstemmed |
La comunicación médico paciente: ¿Cuáles son las habilidades efectivas? |
title_sort |
la comunicación médico paciente: ¿cuáles son las habilidades efectivas? |
publisher |
Sociedad Médica de Santiago |
publishDate |
2010 |
url |
http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0034-98872010000800016 |
work_keys_str_mv |
AT moorephilippa lacomunicacionmedicopacientecualessonlashabilidadesefectivas AT gomezgricelda lacomunicacionmedicopacientecualessonlashabilidadesefectivas AT kurtzsuzanne lacomunicacionmedicopacientecualessonlashabilidadesefectivas AT vargasalex lacomunicacionmedicopacientecualessonlashabilidadesefectivas |
_version_ |
1718436522641850368 |