Implementación de 9 indicadores de calidad en un laboratorio hospitalario

Background: Quality indicators are tools used to monitor specific activities within a process and improve it. In the area of clinical laboratories, the National Accreditation Standards for Providers of Health and the ISO 15189 standard recommend the implementation of indicators that monitor the test...

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Autores principales:	GUZMÁN D,ANA MARÍA, SÁNCHEZ P,TOMÁS, DE LA BARRA D,RICARDO, MADRID Q,ANGÉLICA, QUIROGA G,TERESA
Lenguaje:	Spanish / Castilian
Publicado:	Sociedad Médica de Santiago 2011
Materias:	Hospital information systems Laboratories, hospital Quality indicators, healthcare
Acceso en línea:	http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0034-98872011000200010
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spelling	oai:scielo:S0034-988720110002000102011-08-01Implementación de 9 indicadores de calidad en un laboratorio hospitalarioGUZMÁN D,ANA MARÍASÁNCHEZ P,TOMÁSDE LA BARRA D,RICARDOMADRID Q,ANGÉLICAQUIROGA G,TERESA Hospital information systems Laboratories, hospital Quality indicators, healthcare Background: Quality indicators are tools used to monitor specific activities within a process and improve it. In the area of clinical laboratories, the National Accreditation Standards for Providers of Health and the ISO 15189 standard recommend the implementation of indicators that monitor the test cycle with emphasis on those that contribute to a safer health care. Aim: To describe the implementation of nine indicators in a hospital clinical laboratory and their measurement during one year. Material and Methods: The indicators implemented and measured were four of the pre-analytical phase (number of rejected samples, times of transport, blood culture contamination and blood cultures inoculated with adequate blood volumes), two of the analytical phase (coherence of Gram stains of blood culture with microorganism cultured and correct results in external quality control surveys) and three of the post-analytical phase (compliance with order to report lapse goals, corrected reports and alert values report). Results: Two indicators of pre-analytical phase did not meet the per determined targets: number of rejected samples and blood cultures inoculated with adequate blood volume. All indicators of the analytical and post analytical phases were within thepre-determined targets. Conclusions: Coordinated work should be initiated especially with the nursing service to correct the two indicators that did not meet the target. The incorporation of quality indicators to monitor critical processes within the laboratory was undoubtedly an opportunity to identify areas for improvement.info:eu-repo/semantics/openAccessSociedad Médica de SantiagoRevista médica de Chile v.139 n.2 20112011-02-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0034-98872011000200010es10.4067/S0034-98872011000200010
institution	Scielo Chile
collection	Scielo Chile
language	Spanish / Castilian
topic	Hospital information systems Laboratories, hospital Quality indicators, healthcare
spellingShingle	Hospital information systems Laboratories, hospital Quality indicators, healthcare GUZMÁN D,ANA MARÍA SÁNCHEZ P,TOMÁS DE LA BARRA D,RICARDO MADRID Q,ANGÉLICA QUIROGA G,TERESA Implementación de 9 indicadores de calidad en un laboratorio hospitalario
description	Background: Quality indicators are tools used to monitor specific activities within a process and improve it. In the area of clinical laboratories, the National Accreditation Standards for Providers of Health and the ISO 15189 standard recommend the implementation of indicators that monitor the test cycle with emphasis on those that contribute to a safer health care. Aim: To describe the implementation of nine indicators in a hospital clinical laboratory and their measurement during one year. Material and Methods: The indicators implemented and measured were four of the pre-analytical phase (number of rejected samples, times of transport, blood culture contamination and blood cultures inoculated with adequate blood volumes), two of the analytical phase (coherence of Gram stains of blood culture with microorganism cultured and correct results in external quality control surveys) and three of the post-analytical phase (compliance with order to report lapse goals, corrected reports and alert values report). Results: Two indicators of pre-analytical phase did not meet the per determined targets: number of rejected samples and blood cultures inoculated with adequate blood volume. All indicators of the analytical and post analytical phases were within thepre-determined targets. Conclusions: Coordinated work should be initiated especially with the nursing service to correct the two indicators that did not meet the target. The incorporation of quality indicators to monitor critical processes within the laboratory was undoubtedly an opportunity to identify areas for improvement.
author	GUZMÁN D,ANA MARÍA SÁNCHEZ P,TOMÁS DE LA BARRA D,RICARDO MADRID Q,ANGÉLICA QUIROGA G,TERESA
author_facet	GUZMÁN D,ANA MARÍA SÁNCHEZ P,TOMÁS DE LA BARRA D,RICARDO MADRID Q,ANGÉLICA QUIROGA G,TERESA
author_sort	GUZMÁN D,ANA MARÍA
title	Implementación de 9 indicadores de calidad en un laboratorio hospitalario
title_short	Implementación de 9 indicadores de calidad en un laboratorio hospitalario
title_full	Implementación de 9 indicadores de calidad en un laboratorio hospitalario
title_fullStr	Implementación de 9 indicadores de calidad en un laboratorio hospitalario
title_full_unstemmed	Implementación de 9 indicadores de calidad en un laboratorio hospitalario
title_sort	implementación de 9 indicadores de calidad en un laboratorio hospitalario
publisher	Sociedad Médica de Santiago
publishDate	2011
url	http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0034-98872011000200010
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Implementación de 9 indicadores de calidad en un laboratorio hospitalario

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