Teledermatología asincrónica a través de WhatsApp®: experiencia en la Pontificia Universidad Católica de Chile
Background: In Chile, there is little access to Dermatology outpatient consultations in the public health care system, which has favored the development of tele dermatology (TD). Aim: To assess satisfaction levels of primary care providers with a TD channel via the social networking app WhatsApp®...
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| Lenguaje: | Spanish / Castilian |
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Sociedad Médica de Santiago
2020
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oai:scielo:S0034-988720200009012892020-12-26Teledermatología asincrónica a través de WhatsApp®: experiencia en la Pontificia Universidad Católica de ChileHasbún Zegpi,CatalinaRojas-Lechuga,María JesúsContador-González,JavierCuri-Tuma,MaximilianoSandoval,Mauricio Dermatology Primary Health Care Telemedicine Background: In Chile, there is little access to Dermatology outpatient consultations in the public health care system, which has favored the development of tele dermatology (TD). Aim: To assess satisfaction levels of primary care providers with a TD channel via the social networking app WhatsApp® and the concordance between the diagnosis of general practitioners and dermatologists at Pontificia Universidad Católica de Chile. Material and Methods: An electronic survey was answered by the general practitioners who participate in the TD channel. In 417 cases, the diagnostic concordance between general practitioners and specialists was assessed. Results: The survey was answered by 84 practitioners. General satisfaction levels with the platform were over 95%. Satisfaction levels with the response speed and the management suggested by the specialist were over 90%. Over 80% of the practitioners read the consultation sent by dermatologists and considered that their dermatological knowledge improved. Diagnostic concordance between practitioners and specialists was 41%. Conclusions: TD via a WhatsApp® group linked to a university is a low cost and easy to implement intervention, generating high levels of satisfaction among general practitioners.info:eu-repo/semantics/openAccessSociedad Médica de SantiagoRevista médica de Chile v.148 n.9 20202020-09-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0034-98872020000901289es10.4067/S0034-98872020000901289 |
| institution |
Scielo Chile |
| collection |
Scielo Chile |
| language |
Spanish / Castilian |
| topic |
Dermatology Primary Health Care Telemedicine |
| spellingShingle |
Dermatology Primary Health Care Telemedicine Hasbún Zegpi,Catalina Rojas-Lechuga,María Jesús Contador-González,Javier Curi-Tuma,Maximiliano Sandoval,Mauricio Teledermatología asincrónica a través de WhatsApp®: experiencia en la Pontificia Universidad Católica de Chile |
| description |
Background: In Chile, there is little access to Dermatology outpatient consultations in the public health care system, which has favored the development of tele dermatology (TD). Aim: To assess satisfaction levels of primary care providers with a TD channel via the social networking app WhatsApp® and the concordance between the diagnosis of general practitioners and dermatologists at Pontificia Universidad Católica de Chile. Material and Methods: An electronic survey was answered by the general practitioners who participate in the TD channel. In 417 cases, the diagnostic concordance between general practitioners and specialists was assessed. Results: The survey was answered by 84 practitioners. General satisfaction levels with the platform were over 95%. Satisfaction levels with the response speed and the management suggested by the specialist were over 90%. Over 80% of the practitioners read the consultation sent by dermatologists and considered that their dermatological knowledge improved. Diagnostic concordance between practitioners and specialists was 41%. Conclusions: TD via a WhatsApp® group linked to a university is a low cost and easy to implement intervention, generating high levels of satisfaction among general practitioners. |
| author |
Hasbún Zegpi,Catalina Rojas-Lechuga,María Jesús Contador-González,Javier Curi-Tuma,Maximiliano Sandoval,Mauricio |
| author_facet |
Hasbún Zegpi,Catalina Rojas-Lechuga,María Jesús Contador-González,Javier Curi-Tuma,Maximiliano Sandoval,Mauricio |
| author_sort |
Hasbún Zegpi,Catalina |
| title |
Teledermatología asincrónica a través de WhatsApp®: experiencia en la Pontificia Universidad Católica de Chile |
| title_short |
Teledermatología asincrónica a través de WhatsApp®: experiencia en la Pontificia Universidad Católica de Chile |
| title_full |
Teledermatología asincrónica a través de WhatsApp®: experiencia en la Pontificia Universidad Católica de Chile |
| title_fullStr |
Teledermatología asincrónica a través de WhatsApp®: experiencia en la Pontificia Universidad Católica de Chile |
| title_full_unstemmed |
Teledermatología asincrónica a través de WhatsApp®: experiencia en la Pontificia Universidad Católica de Chile |
| title_sort |
teledermatología asincrónica a través de whatsapp®: experiencia en la pontificia universidad católica de chile |
| publisher |
Sociedad Médica de Santiago |
| publishDate |
2020 |
| url |
http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0034-98872020000901289 |
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