Markers of politeness and impoliteness in student-teacher interaction in the discourse genre of emails

Abstract: Politeness is a socio-pragmatic phenomenon that conditions the success or failure of communication. Consequently, this study aims to investigate the markers of politeness and impoliteness in pupil-teacher interaction at the university stage in Spain using email, one of the most used discou...

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Autor principal:	Níkleva,Dimitrinka G.
Lenguaje:	English
Publicado:	Pontificia Universidad Católica de Valparaíso. Instituto de Literatura y Ciencias del Lenguaje 2018
Materias:	Politeness email student-teacher interaction questionnaire email corpus
Acceso en línea:	http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-09342018000200214
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spelling	oai:scielo:S0718-093420180002002142018-11-06Markers of politeness and impoliteness in student-teacher interaction in the discourse genre of emailsNíkleva,Dimitrinka G. Politeness email student-teacher interaction questionnaire email corpus Abstract: Politeness is a socio-pragmatic phenomenon that conditions the success or failure of communication. Consequently, this study aims to investigate the markers of politeness and impoliteness in pupil-teacher interaction at the university stage in Spain using email, one of the most used discourse genres today. The objectives formulated for this study are: 1) To study the opinion of a group of university students on their preparedness for the composing of emails; 2) to compare the perception that the participating subjects have about their ability in the different aspects related with email composition with the competence that is seen in the composition of such texts in the analysed corpus; 3) to design a didactic intervention to teach how to compose emails, and to put it into practice so as to improve the results; 4) to compare the results after the didactic intervention. Descriptive and inferential statistical analysis has been carried out on an opinion questionnaire of 160 students on the composition of emails and on a corpus of 120 emails. A didactic intervention was then designed, based on the results obtained. Subsequently, another corpus of 60 emails was selected to compare the results from before and after the intervention. The results demonstrate considerable improvement in many aspects.info:eu-repo/semantics/openAccessPontificia Universidad Católica de Valparaíso. Instituto de Literatura y Ciencias del LenguajeRevista signos v.51 n.97 20182018-08-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-09342018000200214en10.4067/S0718-09342018000200214
institution	Scielo Chile
collection	Scielo Chile
language	English
topic	Politeness email student-teacher interaction questionnaire email corpus
spellingShingle	Politeness email student-teacher interaction questionnaire email corpus Níkleva,Dimitrinka G. Markers of politeness and impoliteness in student-teacher interaction in the discourse genre of emails
description	Abstract: Politeness is a socio-pragmatic phenomenon that conditions the success or failure of communication. Consequently, this study aims to investigate the markers of politeness and impoliteness in pupil-teacher interaction at the university stage in Spain using email, one of the most used discourse genres today. The objectives formulated for this study are: 1) To study the opinion of a group of university students on their preparedness for the composing of emails; 2) to compare the perception that the participating subjects have about their ability in the different aspects related with email composition with the competence that is seen in the composition of such texts in the analysed corpus; 3) to design a didactic intervention to teach how to compose emails, and to put it into practice so as to improve the results; 4) to compare the results after the didactic intervention. Descriptive and inferential statistical analysis has been carried out on an opinion questionnaire of 160 students on the composition of emails and on a corpus of 120 emails. A didactic intervention was then designed, based on the results obtained. Subsequently, another corpus of 60 emails was selected to compare the results from before and after the intervention. The results demonstrate considerable improvement in many aspects.
author	Níkleva,Dimitrinka G.
author_facet	Níkleva,Dimitrinka G.
author_sort	Níkleva,Dimitrinka G.
title	Markers of politeness and impoliteness in student-teacher interaction in the discourse genre of emails
title_short	Markers of politeness and impoliteness in student-teacher interaction in the discourse genre of emails
title_full	Markers of politeness and impoliteness in student-teacher interaction in the discourse genre of emails
title_fullStr	Markers of politeness and impoliteness in student-teacher interaction in the discourse genre of emails
title_full_unstemmed	Markers of politeness and impoliteness in student-teacher interaction in the discourse genre of emails
title_sort	markers of politeness and impoliteness in student-teacher interaction in the discourse genre of emails
publisher	Pontificia Universidad Católica de Valparaíso. Instituto de Literatura y Ciencias del Lenguaje
publishDate	2018
url	http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-09342018000200214
work_keys_str_mv	AT niklevadimitrinkag markersofpolitenessandimpolitenessinstudentteacherinteractioninthediscoursegenreofemails
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Markers of politeness and impoliteness in student-teacher interaction in the discourse genre of emails

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