E-Procurement in Hospital Pharmacies: An Exploratory Multi-Case Study from Switzerland

Structural changes and increasing market dynamics in the health care sector intensify the hospitals’ needs for cost-savings and process optimization. The adoption of new information and communication technology (ICT) is thereby seen as opportunity to improve not only efficiency and effecti...

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Autores principales:	Mettler,Tobias, Rohner,Peter
Lenguaje:	English
Publicado:	Universidad de Talca 2009
Materias:	Business Networking Relationship Management
Acceso en línea:	http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762009000100004
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spelling	oai:scielo:S0718-187620090001000042018-10-12E-Procurement in Hospital Pharmacies: An Exploratory Multi-Case Study from SwitzerlandMettler,TobiasRohner,Peter Business Networking Relationship Management Structural changes and increasing market dynamics in the health care sector intensify the hospitals’ needs for cost-savings and process optimization. The adoption of new information and communication technology (ICT) is thereby seen as opportunity to improve not only efficiency and effectiveness but also the quality of health services. As costs for drugs continuously increase, especially hospital pharmacies will be in need of acquiring expertise and technology in order to enhance the sourcing processes. The diffusion of e-procurement is however slow in this area. To investigate why hospital pharmacies only have a modest adoption rate of e-procurement, case studies of three distinct Swiss hospitals with differing organizational structure and automation degrees are presented. It will be shown that technological as well as organizational change is needed in order to efficiently use e-procurement in future.info:eu-repo/semantics/openAccessUniversidad de TalcaJournal of theoretical and applied electronic commerce research v.4 n.1 20092009-04-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762009000100004en10.4067/S0718-18762009000100004
institution	Scielo Chile
collection	Scielo Chile
language	English
topic	Business Networking Relationship Management
spellingShingle	Business Networking Relationship Management Mettler,Tobias Rohner,Peter E-Procurement in Hospital Pharmacies: An Exploratory Multi-Case Study from Switzerland
description	Structural changes and increasing market dynamics in the health care sector intensify the hospitals’ needs for cost-savings and process optimization. The adoption of new information and communication technology (ICT) is thereby seen as opportunity to improve not only efficiency and effectiveness but also the quality of health services. As costs for drugs continuously increase, especially hospital pharmacies will be in need of acquiring expertise and technology in order to enhance the sourcing processes. The diffusion of e-procurement is however slow in this area. To investigate why hospital pharmacies only have a modest adoption rate of e-procurement, case studies of three distinct Swiss hospitals with differing organizational structure and automation degrees are presented. It will be shown that technological as well as organizational change is needed in order to efficiently use e-procurement in future.
author	Mettler,Tobias Rohner,Peter
author_facet	Mettler,Tobias Rohner,Peter
author_sort	Mettler,Tobias
title	E-Procurement in Hospital Pharmacies: An Exploratory Multi-Case Study from Switzerland
title_short	E-Procurement in Hospital Pharmacies: An Exploratory Multi-Case Study from Switzerland
title_full	E-Procurement in Hospital Pharmacies: An Exploratory Multi-Case Study from Switzerland
title_fullStr	E-Procurement in Hospital Pharmacies: An Exploratory Multi-Case Study from Switzerland
title_full_unstemmed	E-Procurement in Hospital Pharmacies: An Exploratory Multi-Case Study from Switzerland
title_sort	e-procurement in hospital pharmacies: an exploratory multi-case study from switzerland
publisher	Universidad de Talca
publishDate	2009
url	http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762009000100004
work_keys_str_mv	AT mettlertobias eprocurementinhospitalpharmaciesanexploratorymulticasestudyfromswitzerland AT rohnerpeter eprocurementinhospitalpharmaciesanexploratorymulticasestudyfromswitzerland
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E-Procurement in Hospital Pharmacies: An Exploratory Multi-Case Study from Switzerland

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