An Object and Performance Framework for Implementation of Web-based Knowledge Sharing Technology

Any e-organization, whether it is commercial or governmental, requires a knowledge management support in order to achieve optimal performance. Many of the technologies that serve the operations of such organizations can also support knowledge management to facilitate efficient knowledge sharing and...

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Autor principal: Douglas,lan
Lenguaje:English
Publicado: Universidad de Talca 2009
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762009000100006
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spelling oai:scielo:S0718-187620090001000062018-10-12An Object and Performance Framework for Implementation of Web-based Knowledge Sharing TechnologyDouglas,lan Knowledge management Learning organizations Performance improvement Knowledge objects Action research Any e-organization, whether it is commercial or governmental, requires a knowledge management support in order to achieve optimal performance. Many of the technologies that serve the operations of such organizations can also support knowledge management to facilitate efficient knowledge sharing and reuse. Thus, e-organizations should be at the forefront in the use of knowledge management. This paper examines systems of knowledge management used in large organizations. The limitations of traditional organizational schemes are examined, including the tie to the traditional pre-digital knowledge unit, the multi-page document. An action research approach is taken towards the question of how we improve upon traditional approaches using the technology available in conjunction with approaches arising from organizational research. A new framework is described where knowledge is packaged into objects and classified by organizational performance roles and goals. A prototype implementation of the framework was developed in order to test its feasibility. Evaluation of the prototype suggests that the system could result in a more intuitive organizational framework that enables workers to obtain appropriate knowledge support in a timely manner without the need for extensive search, and also facilitates greater reuse and sharing of knowledge.info:eu-repo/semantics/openAccessUniversidad de TalcaJournal of theoretical and applied electronic commerce research v.4 n.1 20092009-04-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762009000100006en10.4067/S0718-18762009000100006
institution Scielo Chile
collection Scielo Chile
language English
topic Knowledge management
Learning organizations
Performance improvement
Knowledge objects
Action research
spellingShingle Knowledge management
Learning organizations
Performance improvement
Knowledge objects
Action research
Douglas,lan
An Object and Performance Framework for Implementation of Web-based Knowledge Sharing Technology
description Any e-organization, whether it is commercial or governmental, requires a knowledge management support in order to achieve optimal performance. Many of the technologies that serve the operations of such organizations can also support knowledge management to facilitate efficient knowledge sharing and reuse. Thus, e-organizations should be at the forefront in the use of knowledge management. This paper examines systems of knowledge management used in large organizations. The limitations of traditional organizational schemes are examined, including the tie to the traditional pre-digital knowledge unit, the multi-page document. An action research approach is taken towards the question of how we improve upon traditional approaches using the technology available in conjunction with approaches arising from organizational research. A new framework is described where knowledge is packaged into objects and classified by organizational performance roles and goals. A prototype implementation of the framework was developed in order to test its feasibility. Evaluation of the prototype suggests that the system could result in a more intuitive organizational framework that enables workers to obtain appropriate knowledge support in a timely manner without the need for extensive search, and also facilitates greater reuse and sharing of knowledge.
author Douglas,lan
author_facet Douglas,lan
author_sort Douglas,lan
title An Object and Performance Framework for Implementation of Web-based Knowledge Sharing Technology
title_short An Object and Performance Framework for Implementation of Web-based Knowledge Sharing Technology
title_full An Object and Performance Framework for Implementation of Web-based Knowledge Sharing Technology
title_fullStr An Object and Performance Framework for Implementation of Web-based Knowledge Sharing Technology
title_full_unstemmed An Object and Performance Framework for Implementation of Web-based Knowledge Sharing Technology
title_sort object and performance framework for implementation of web-based knowledge sharing technology
publisher Universidad de Talca
publishDate 2009
url http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762009000100006
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