A process model to support automated measurement and detection of out-of-bounds events in a hospital laboratory process
Business Activity Monitoring (BAM) allows organizations to capture enterprise events from their source systems and utilize these to detect non-compliant business situations. Similar concepts may be leveraged in the healthcare domain to improve the quality of patient care and the efficiency of clinic...
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Autores principales: | Costello,Claire, Molloy,Owen |
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Lenguaje: | English |
Publicado: |
Universidad de Talca
2009
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Materias: | |
Acceso en línea: | http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762009000200004 |
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