A process model to support automated measurement and detection of out-of-bounds events in a hospital laboratory process

Business Activity Monitoring (BAM) allows organizations to capture enterprise events from their source systems and utilize these to detect non-compliant business situations. Similar concepts may be leveraged in the healthcare domain to improve the quality of patient care and the efficiency of clinic...

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Autores principales: Costello,Claire, Molloy,Owen
Lenguaje:English
Publicado: Universidad de Talca 2009
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762009000200004
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