Developing Trust In Virtual Software Development Teams

Today globally distributed software development has become the norm for many organizations and the popularity of implementing such an approach continues to increase. In these circumstances a strategy often employed is the use of virtual software development teams. Due to the collaborative nature of...

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Autor principal:	Casey,Valentine
Lenguaje:	English
Publicado:	Universidad de Talca 2010
Materias:	Trust Fear Cooperation Online Communication Global Software Development (GSD) Virtual Teams Grounded Theory Action Research
Acceso en línea:	http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762010000200004
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spelling	oai:scielo:S0718-187620100002000042018-10-12Developing Trust In Virtual Software Development TeamsCasey,Valentine Trust Fear Cooperation Online Communication Global Software Development (GSD) Virtual Teams Grounded Theory Action Research Today globally distributed software development has become the norm for many organizations and the popularity of implementing such an approach continues to increase. In these circumstances a strategy often employed is the use of virtual software development teams. Due to the collaborative nature of software development this has proved a difficult and complex endeavor. Research has identified distance in its various forms as an important factor which negatively impacts on global software development and on virtual software team operation in particular. In this context, the aspects of distance have been defined as temporal, geographical, cultural and linguistic. A key element for the success of any team based project is the development of trust and cooperation. Each aspect of distance can negatively impact on the development of trust and hamper cooperation particularly in the virtual team environment. An additional factor which this research identified is the importance and negative impact fear plays. The serious implications of these factors are due to the need for dependence on asynchronous and online communication which is inherent to global software development and the operation of virtual software teams in particular. The findings presented here are the results from four independent studies undertaken over a twelve year period which consider each of these issues. Having identified the problems associated with trust and communication, how these issues were successfully addressed and managed on a multimillion dollar project which was heading for failure is outlined.info:eu-repo/semantics/openAccessUniversidad de TalcaJournal of theoretical and applied electronic commerce research v.5 n.2 20102010-08-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762010000200004en10.4067/S0718-18762010000200004
institution	Scielo Chile
collection	Scielo Chile
language	English
topic	Trust Fear Cooperation Online Communication Global Software Development (GSD) Virtual Teams Grounded Theory Action Research
spellingShingle	Trust Fear Cooperation Online Communication Global Software Development (GSD) Virtual Teams Grounded Theory Action Research Casey,Valentine Developing Trust In Virtual Software Development Teams
description	Today globally distributed software development has become the norm for many organizations and the popularity of implementing such an approach continues to increase. In these circumstances a strategy often employed is the use of virtual software development teams. Due to the collaborative nature of software development this has proved a difficult and complex endeavor. Research has identified distance in its various forms as an important factor which negatively impacts on global software development and on virtual software team operation in particular. In this context, the aspects of distance have been defined as temporal, geographical, cultural and linguistic. A key element for the success of any team based project is the development of trust and cooperation. Each aspect of distance can negatively impact on the development of trust and hamper cooperation particularly in the virtual team environment. An additional factor which this research identified is the importance and negative impact fear plays. The serious implications of these factors are due to the need for dependence on asynchronous and online communication which is inherent to global software development and the operation of virtual software teams in particular. The findings presented here are the results from four independent studies undertaken over a twelve year period which consider each of these issues. Having identified the problems associated with trust and communication, how these issues were successfully addressed and managed on a multimillion dollar project which was heading for failure is outlined.
author	Casey,Valentine
author_facet	Casey,Valentine
author_sort	Casey,Valentine
title	Developing Trust In Virtual Software Development Teams
title_short	Developing Trust In Virtual Software Development Teams
title_full	Developing Trust In Virtual Software Development Teams
title_fullStr	Developing Trust In Virtual Software Development Teams
title_full_unstemmed	Developing Trust In Virtual Software Development Teams
title_sort	developing trust in virtual software development teams
publisher	Universidad de Talca
publishDate	2010
url	http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762010000200004
work_keys_str_mv	AT caseyvalentine developingtrustinvirtualsoftwaredevelopmentteams
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Developing Trust In Virtual Software Development Teams

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