Interoperability and Information Brokers in Public Safety: An Approach toward Seamless Emergency Communications

When a disaster occurs, the rapid gathering and sharing of crucial information among public safety agencies, emergency response units, and the public can save lives and reduce the scope of the problem; yet, this is seldom achieved. The lack of interoperability hinders effective collaboration across...

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Autores principales:	Kuehn,Andreas, Kaschewsky,Michael, Kappeler,Andreas, Spichiger,Andreas, Riedl,Reinhard
Lenguaje:	English
Publicado:	Universidad de Talca 2011
Materias:	Communication Coordination Crowdsourcing Emergency response Events Information broker Interoperability Public safety
Acceso en línea:	http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762011000100005
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spelling	oai:scielo:S0718-187620110001000052018-10-12Interoperability and Information Brokers in Public Safety: An Approach toward Seamless Emergency CommunicationsKuehn,AndreasKaschewsky,MichaelKappeler,AndreasSpichiger,AndreasRiedl,Reinhard Communication Coordination Crowdsourcing Emergency response Events Information broker Interoperability Public safety When a disaster occurs, the rapid gathering and sharing of crucial information among public safety agencies, emergency response units, and the public can save lives and reduce the scope of the problem; yet, this is seldom achieved. The lack of interoperability hinders effective collaboration across organizational and jurisdictional boundaries. In this article, we propose a general architecture for emergency communications that incorporates (1) an information broker, (2) events and event-driven processes, and (3) interoperability. This general architecture addresses the question of how an information broker can overcome obstacles, breach boundaries for seamless communication, and empower the public to become active participants in emergency communications. Our research is based on qualitative case studies on emergency communications, workshops with public safety agencies, and a comparative analysis of interoperability issues in the European public sector. This article features a conceptual approach toward proposing a way in which public safety agencies can achieve optimal interoperability and thereby enable seamless communication and crowdsourcing in emergency prevention and response.info:eu-repo/semantics/openAccessUniversidad de TalcaJournal of theoretical and applied electronic commerce research v.6 n.1 20112011-04-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762011000100005en10.4067/S0718-18762011000100005
institution	Scielo Chile
collection	Scielo Chile
language	English
topic	Communication Coordination Crowdsourcing Emergency response Events Information broker Interoperability Public safety
spellingShingle	Communication Coordination Crowdsourcing Emergency response Events Information broker Interoperability Public safety Kuehn,Andreas Kaschewsky,Michael Kappeler,Andreas Spichiger,Andreas Riedl,Reinhard Interoperability and Information Brokers in Public Safety: An Approach toward Seamless Emergency Communications
description	When a disaster occurs, the rapid gathering and sharing of crucial information among public safety agencies, emergency response units, and the public can save lives and reduce the scope of the problem; yet, this is seldom achieved. The lack of interoperability hinders effective collaboration across organizational and jurisdictional boundaries. In this article, we propose a general architecture for emergency communications that incorporates (1) an information broker, (2) events and event-driven processes, and (3) interoperability. This general architecture addresses the question of how an information broker can overcome obstacles, breach boundaries for seamless communication, and empower the public to become active participants in emergency communications. Our research is based on qualitative case studies on emergency communications, workshops with public safety agencies, and a comparative analysis of interoperability issues in the European public sector. This article features a conceptual approach toward proposing a way in which public safety agencies can achieve optimal interoperability and thereby enable seamless communication and crowdsourcing in emergency prevention and response.
author	Kuehn,Andreas Kaschewsky,Michael Kappeler,Andreas Spichiger,Andreas Riedl,Reinhard
author_facet	Kuehn,Andreas Kaschewsky,Michael Kappeler,Andreas Spichiger,Andreas Riedl,Reinhard
author_sort	Kuehn,Andreas
title	Interoperability and Information Brokers in Public Safety: An Approach toward Seamless Emergency Communications
title_short	Interoperability and Information Brokers in Public Safety: An Approach toward Seamless Emergency Communications
title_full	Interoperability and Information Brokers in Public Safety: An Approach toward Seamless Emergency Communications
title_fullStr	Interoperability and Information Brokers in Public Safety: An Approach toward Seamless Emergency Communications
title_full_unstemmed	Interoperability and Information Brokers in Public Safety: An Approach toward Seamless Emergency Communications
title_sort	interoperability and information brokers in public safety: an approach toward seamless emergency communications
publisher	Universidad de Talca
publishDate	2011
url	http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762011000100005
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Interoperability and Information Brokers in Public Safety: An Approach toward Seamless Emergency Communications

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