The Impact of Trust and Relative Advantage on Internet Voting Diffusion

Internet voting is an emerging e-government phenomenon. In the United States, several state and local governments have experimented with Internet voting. This study presents a model of Internet voting adoption that integrates diffusion of innovation theory, institution-based trust and e-government u...

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Autores principales: Carter,Lemuria, Campbell,Ronald
Lenguaje:English
Publicado: Universidad de Talca 2011
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Acceso en línea:http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762011000300004
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spelling oai:scielo:S0718-187620110003000042018-10-12The Impact of Trust and Relative Advantage on Internet Voting DiffusionCarter,LemuriaCampbell,Ronald Internet voting Technology adoption Trust Diffusion of innovation Technology acceptance Internet voting is an emerging e-government phenomenon. In the United States, several state and local governments have experimented with Internet voting. This study presents a model of Internet voting adoption that integrates diffusion of innovation theory, institution-based trust and e-government utilization. To test the model a survey is administered to 372 citizens. The results of structural equation modeling indicate that relative advantage, Internet trust, and e-government information utilization have a significant impact on intention to use Internet voting. In addition to these direct effects, disposition to trust has a significant impact on Internet trust and accessibility has a significant impact on relative advantage. Not only are citizens interested in using the Internet to obtain government information, but also to cast their ballot. As a result, opportunities for Internet use in the political process are constantly emerging. Government agencies should take advantage of technological innovations to improve the accessibility of the electronic ballot, to communicate the advantages of this phenomenon and to engender trust among the citizenry.info:eu-repo/semantics/openAccessUniversidad de TalcaJournal of theoretical and applied electronic commerce research v.6 n.3 20112011-12-01text/htmlhttp://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762011000300004en10.4067/S0718-18762011000300004
institution Scielo Chile
collection Scielo Chile
language English
topic Internet voting
Technology adoption
Trust
Diffusion of innovation
Technology acceptance
spellingShingle Internet voting
Technology adoption
Trust
Diffusion of innovation
Technology acceptance
Carter,Lemuria
Campbell,Ronald
The Impact of Trust and Relative Advantage on Internet Voting Diffusion
description Internet voting is an emerging e-government phenomenon. In the United States, several state and local governments have experimented with Internet voting. This study presents a model of Internet voting adoption that integrates diffusion of innovation theory, institution-based trust and e-government utilization. To test the model a survey is administered to 372 citizens. The results of structural equation modeling indicate that relative advantage, Internet trust, and e-government information utilization have a significant impact on intention to use Internet voting. In addition to these direct effects, disposition to trust has a significant impact on Internet trust and accessibility has a significant impact on relative advantage. Not only are citizens interested in using the Internet to obtain government information, but also to cast their ballot. As a result, opportunities for Internet use in the political process are constantly emerging. Government agencies should take advantage of technological innovations to improve the accessibility of the electronic ballot, to communicate the advantages of this phenomenon and to engender trust among the citizenry.
author Carter,Lemuria
Campbell,Ronald
author_facet Carter,Lemuria
Campbell,Ronald
author_sort Carter,Lemuria
title The Impact of Trust and Relative Advantage on Internet Voting Diffusion
title_short The Impact of Trust and Relative Advantage on Internet Voting Diffusion
title_full The Impact of Trust and Relative Advantage on Internet Voting Diffusion
title_fullStr The Impact of Trust and Relative Advantage on Internet Voting Diffusion
title_full_unstemmed The Impact of Trust and Relative Advantage on Internet Voting Diffusion
title_sort impact of trust and relative advantage on internet voting diffusion
publisher Universidad de Talca
publishDate 2011
url http://www.scielo.cl/scielo.php?script=sci_arttext&pid=S0718-18762011000300004
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